Luminess has a rating of 3.8 stars from 5,264 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luminess most frequently mention customer service, skin tone, and color match. Luminess ranks 2nd among Cosmetics sites.
Timely delivery. This air brush foundation is exactly what was described. It hides imperfections, even on my 48 year old face. I added a second layer after the first one dried for the perfect coverage.
The overall experience of luminess perfect shade, is nice. I am a black girl with golden undertones and this formula does not work completely for my skin tone. I have tried a variation of colors to match. The pros: lightweight formula, easy to blend. Cons: color choices are limited.
Still practicing with application. Not fond of the concealer it's too thick and chalky
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I enjoy the air brush style of this foundation very much and that it is lightweight on my skin
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We are thrilled to hear how much you are enjoying your Luminess products! ❤
Unfortunately, I have very dry skin and the product didn't look great on my skin.
I wanted to cancel my account and the customer service was very knowledgeable, considerate, and helpful.
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
It's very light and smooth. It doesn't make me sweat like usual foundation does.
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
Not a fit for me. To thick and doesn't stay on long.
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hey Jessica! We recently tried to contact you, but were unable to reach you. We apologize for the recent experience you have had and wanted to ensure you are completely satisfied. Please contact us back, and we would be happy to get you taken care of!❤️
Foundation color was too light and the billing methods are irritating.
They were apologetic and told me that I didn't have to go through the expense and hassle of returning the product.
Thank you so much for reviewing your experience, we are always looking for ways we can improve and are happy to have been able to provide you with a resolution. ❤️❤️
Great product! Don't know where I'd be without it!
Accidentally ordered something twice
I don't remember honestly!
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
Came quickly I like that everything is always in stock
Saw an ad on tv and tried it
Having tired it on yet. But I like the appearance of the products.
Through Facebook advertisements
Thanks for leaving yor review with us! Let us know if you need anything throughout your Luminess journey!
Easy to navigate. Delivery as described (easy).This is the best thing next to Mom's apple pie!
I’ve used in past
Our goal is to exceed your expectations and we are ecstatic that we met that mark!
I was satisfied with the product but disappointed of how the hold was put on my checking account.
They were professional
TYSM for reviewing your experience! We are always looking for ways we can improve! ❤
The price is to high plus I really don't use foundation
Thanks for leaving your feedback with us! Our price changes almost every week on our products and recommend checking in on our website every once in a while to participate in our special sales, deals, and discounts we have every month! Don't forget — every $1 purchased, you earn 10 reward points that you can use at checkout!❤️
I really love it it smooth out so good make it look like filler
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
Have used luminess once so far and it has been great gonna try it again today
Thank you so much for reviewing your experience and sharing the love! ❤
I don't have much to say How can I say 50 words when I don't say a lot Learning how to use the product
Did not know how to use the product to download me some links, so maybe that will help
Hi Toni! We have the perfect solution for you! We have available makeup artists here who can guide you on how to use the system, makeup, caring for your device, color matches, and many more tips and tricks! We sent you a link going over our makeup artists information via email - let us know if you have any more questions, we are here to help! (:
I chose a warm color. Too orange 4 me. Need to try a cooler shade
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Sharon! We would love to further assist you! Please check your inbox for an email from us ❤️
Received the products quickly after ordering. Thank you!
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
It is good product but didn't receive my item this time
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Patience!We have recently tried to contact you and was unable to reach you. We deeply apologize for the recent experience you have had and wanted to ensure you are completely satisfied. Please contact us back and we would be happy to get you taken care of!❤️
Overall it's ok not sure the color is just right might be a bit orange to me
Happy to hear you had such an easy experience! Let us know if you need anything throughout your Luminess journey! ❤️❤️
The best makeup I have ever used. This foundation and products checks all the boxes.
Was very happy with the knowledge and Professionalism of thevCustoner Service representative.
This warms our hearts! Thank you for being the best part of Luminess! We are so happy to hear you are loving your Luminess Products!❤️
Shipping and follow up was great but the color wasn't right, just not what I was looking for
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Karla! All of our trials include a free color match! A member of our team will contact you shortly.
I found it difficult to select the correct shade of foundation
Hi Deana! Thanks for leaving your feedback with us! All airbrush trials come with a one time color match guarantee! So if those shades dont work out for you - we will be more than happy to send out a color match that fits you best! Let us know how those shades work out for you! We cant wait to hear more of your feedback!
Undecided not sure if it's the right foundation for me
My overall experience was great. I dont usually wear makeup bit glad I tried it.
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Thank you so much for reviewing your experience and sharing the love! ❤️
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Skincare Stylus Head. With a micro-needling and tanning stylus head available, the possibilities are truly endless with the NEW LUMINESS BREEZE.
LUMINESS and its range of Airbrush Cosmetics, Airbrush Skincare, Airbrush Haircare, and Airbrush Tanning formulas are all made in the USA, are cruelty-free and are never tested on animals. We are continuously researching and redeveloping formulas and our latest SILK 4-in-1 Airbrush Foundation is completely CLEAN. Our Airbrush Skincare formulas including Vitamin C 15%, Niacinamide 10%, Retinol 1%, Hyaluronic Acid 2%, AHA 11%, and Vitamin B-5 are clean, cruelty free, vegan formulas that featured clinically proven and concentrated ingredients.
Nearly 25 years ago, innovator, artist, and entrepreneur Sean Mehta had a thriving fashion and garment business as one of the largest importers of beaded gowns in the United States. During photoshoots for each fashion collection, he noticed something.
The makeup artist ALWAYS used an airbrush machine on the fashion models. He would ask each makeup artist, why are you using airbrush, and the response was always the same – It’s the best way to give you the flawless look and the only one that can last the whole photoshoot. So he thought to himself – if airbrushing is the best way to give women flawless, long-lasting and beautiful coverage – WHY doesn’t every woman in the country have one?
The answer was clear – traditional airbrushing was messy, loud, large, and relatively expensive – basically, it wasn’t friendly for the everyday woman and the majority of beauty companies were focused on traditional cosmetics. Determined, Sean worked on prototype after prototype – making an airbrush system that was smaller, more portable, easier to use, more precise until finally – LUMINESS was born. Rooted in the desire to create something innovative, LUMINESS filled a need for professional quality results in an easy-to-use at-home solution.
Now that he had a product, he needed to determine how to get it into the hands of every woman in the US. After considering many different channels, he decided right in the beginning that in order to become successful he needed to maintain a close connection to the women using the product. After all, it was this close connection to the makeup artist that allowed him to see how breakthrough a device like this could be if it was to be made available for in-home use.
Hello Virginia! We recently tried to contact you but were unable to reach you. Please contact us back at a good time so we can resolve this! ❤️