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Luminess has a rating of 3.8 stars from 5,264 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luminess most frequently mention customer service, skin tone, and color match. Luminess ranks 2nd among Cosmetics sites.
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This company responds to reviews on average within 2 days
41,139 reviews
Timely delivery. This air brush foundation is exactly what was described. It hides imperfections, even on my 48 year old face. I added a second layer after the first one dried for the perfect coverage.
The overall experience of luminess perfect shade, is nice. I am a black girl with golden undertones and this formula does not work completely for my skin tone. I have tried a variation of colors to match. The pros: lightweight formula, easy to blend. Cons: color choices are limited.
Can't wait to use it! I love having it and look forward to a great experience!
Only used it once so far but I liked it, feels very light.
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
Not enough coverage. Need full coverage. Have to use a lot and for the price it won't last a month.
Hi Donna! The best thing about our Spray foundation is that you can build the coverage to your liking. Whether you want a natural finish, or a full coverage finish - our foundation does it all. We recommend consulting with our makeup artist to ensure the correct application process is made when it comes to airbrushing.We sent you a link via email -Let us know if you have any questions, we are here to help!
Never received product. Shipping says product was delivered but I got nothing
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Hey Melissa! We recently tried to contact you but were unable to reach you. We deeply apologize for the recent experience you have had and wanted to ensure you are completely satisfied. Please contact us back, and we would be happy to get you taken care of!❤️
Love it. The coverage and sk8n match is awesome. Very light. Definitely worth the money.
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
I love it! Looks great! Feels great! I got my order very quickly with no complications!
We are so happy to hear you are loving your Luminess Products!❤️
The process from order to delivery was flawless, just like the makeup!
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We are so happy to hear you are loving your Luminess Products!❤️
Seems a little much to get the hang of putting on the right amount of foundation and rose liquid
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Hi Tanya, thank you for leaving your review with us! We absolutely want you to have a great experience here at Luminess and recommend consulting with our Beauty experts to give the product a chance, so you can use our amazing tips and tricks applying the Airbrush Foundation. Here is the link: https://www.facebook.com/groups/luminesslive Also, feel free to contact our Delight Customer Care Team at 1-888-793-7474, if needed further assistance, and we will gladly assist you! ❤️
I have always wanted a makeup airbrush, and at the age of 67, I finally got myself one….WHOOOOOP PPPPPPPE!
YAY! We are so excited to hear more about your experience with our system. Spoiler alert: You’re going to love it!
I not received my order.i not received my order. I not received my order. I not received my order
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hey Alex! We recently tried to contact you, but were unable to reach you. We deeply apologize for the recent experience you have had and wanted to ensure you are completely satisfied. Please contact us back, and we would be happy to get you taken care of!❤️
The color is not a match and the aerosol can sprays everywhere.
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Hey Kati! It was a pleasure assisting you today! We are so happy we were able to get your order resolved for you! A review has been sent out to you - please let us know if you need anything else, we love making our customers happy!❤️
I haven't used it often, but so far, it works really well!
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
Product clumped up in spots, left a flaky look. Not happy with product.
they were very nice and understanding about my problem with the product, and told me how to send it back.
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
It was a pleasure assisting you! We are so happy we were able to get your order resolved for you! A review has been sent out to you - please let us know if you need anything else, we love making our customers happy!❤️
Love it and not make my face itchy why I stop wearing make up
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
The color originally ordered is too light. I have requested a change in the color.
Thank you for leaving your review with us! Let us know how it turns out!❤️
It arrived on time, the right color and I loved it.
YAY! We are so happy to hear you are loving your Luminess Products!❤️
It doesn't have instructions and don't know how to use it
From my daughter she haves ono
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Isabel! We have recently tried to contact you and were unable to reach you. We deeply apologize for the recent experience you have had and wanted to ensure you are completely satisfied. Please contact us back, and we would be happy to get you taken care of!❤️
Good reviews, looking forward to using it, haven't made time to use it yet, probably for holidays
Thanks so much for leaving your review with us! ❤️
Good experience, but the wrong color was sent with the first shipment.
Very helpful.
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Hi Norma! We apologize for the confusion on our end. We're happy to see that your issue was quickly taken care of! Please let us know if there are any other questions or concerns we can help with!
Good product. My skin looks really good. And very easy to removed.
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We are so happy to hear you are loving your Luminess Products!❤️
I love the primer, brush and coverage however the color is too yellow.
They just repeated the color I purchased
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hey Cheryl! We recently tried to contact you, but were unable to reach you. We apologize for the recent experience you have had and wanted to ensure you are completely satisfied. Please contact us back, and we would be happy to get you taken care of!❤️
I am not thrilled with the product. I don't feel like I get full coverage and it's very spotty.
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hey Jerrica! We have been recently trying to contact you but were unable to reach you. We deeply apologize for the recent experience you have had and wanted to ensure you are completely satisfied. Please contact us back, and we would be happy to get you taken care of!❤️
Off the bat I clogged it with the velvet stuff that scared me but I figured out how to fix!
I figured out how to fix the problem
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️ Let us know if you need anything throughout your Luminess journey!
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Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Skincare Stylus Head. With a micro-needling and tanning stylus head available, the possibilities are truly endless with the NEW LUMINESS BREEZE.
LUMINESS and its range of Airbrush Cosmetics, Airbrush Skincare, Airbrush Haircare, and Airbrush Tanning formulas are all made in the USA, are cruelty-free and are never tested on animals. We are continuously researching and redeveloping formulas and our latest SILK 4-in-1 Airbrush Foundation is completely CLEAN. Our Airbrush Skincare formulas including Vitamin C 15%, Niacinamide 10%, Retinol 1%, Hyaluronic Acid 2%, AHA 11%, and Vitamin B-5 are clean, cruelty free, vegan formulas that featured clinically proven and concentrated ingredients.
Nearly 25 years ago, innovator, artist, and entrepreneur Sean Mehta had a thriving fashion and garment business as one of the largest importers of beaded gowns in the United States. During photoshoots for each fashion collection, he noticed something.
The makeup artist ALWAYS used an airbrush machine on the fashion models. He would ask each makeup artist, why are you using airbrush, and the response was always the same – It’s the best way to give you the flawless look and the only one that can last the whole photoshoot. So he thought to himself – if airbrushing is the best way to give women flawless, long-lasting and beautiful coverage – WHY doesn’t every woman in the country have one?
The answer was clear – traditional airbrushing was messy, loud, large, and relatively expensive – basically, it wasn’t friendly for the everyday woman and the majority of beauty companies were focused on traditional cosmetics. Determined, Sean worked on prototype after prototype – making an airbrush system that was smaller, more portable, easier to use, more precise until finally – LUMINESS was born. Rooted in the desire to create something innovative, LUMINESS filled a need for professional quality results in an easy-to-use at-home solution.
Now that he had a product, he needed to determine how to get it into the hands of every woman in the US. After considering many different channels, he decided right in the beginning that in order to become successful he needed to maintain a close connection to the women using the product. After all, it was this close connection to the makeup artist that allowed him to see how breakthrough a device like this could be if it was to be made available for in-home use.
Thank you for taking the time to review our product! Let us know how it turns out! ❤️❤️❤️