Luminess has a rating of 3.8 stars from 5,264 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luminess most frequently mention customer service, skin tone, and color match. Luminess ranks 2nd among Cosmetics sites.
Timely delivery. This air brush foundation is exactly what was described. It hides imperfections, even on my 48 year old face. I added a second layer after the first one dried for the perfect coverage.
The overall experience of luminess perfect shade, is nice. I am a black girl with golden undertones and this formula does not work completely for my skin tone. I have tried a variation of colors to match. The pros: lightweight formula, easy to blend. Cons: color choices are limited.
Love it was simple to place and order and it arrived quickly
Facebook add
Brush ok primer good coverage good but slightly off color
Thank you for taking the time to review our product! We have a 100% color match guarantee and want you to love the look and feel of your foundation, please get in contact with us to further assist you.❤️❤️❤️
I'm not to found of the spray fondation. I would like to return
Loved it! I loved the look and the easy process. The coverage is spectacular.
This warms our hearts! Thank you for being the best part of Luminess! We are so happy to hear you are loving your Luminess Products❤️❤️❤️
I do not like the foundation it didn't leave a Dewey Luminous glow. I'd like to return the product
Happy to hear you had such an easy experience!
The makeup I selected is so small that I dont want to use it, the other bottles are more lighter.
I wanted the look on me that I see on the comercials
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hey Grace! It was a pleasure assisting you today! We are so happy we were able to get your order resolved for you! A review has been sent out to you - please let us know if you need anything else, we love making our customers happy!❤️
I've never used airbrush foundation before, and I was very happy with the results!
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
Website is a bit messy. Refused to process my order 3 times. What's Up with That
Previous customer
We're sorry to hear you're having issues when checking out! Sometimes a quick clearing of the cookies and cache will do the trick. You can also contact our Customer Care Team at 1-888-793-7474, and they will gladly assist you with placing your order! ❤️❤️❤️
The color is a little off for me…:looks too orange
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hey Joanna! We recently tried to contact you but were unable to reach you. I'm sorry to hear that you are not 100% satisfied with your foundation. We have a 100% color match guarantee and want you to love the look and feel of your foundation! We also wanted to ensure you are completely satisfied. Please contact us back, and we would be happy to get you taken care of!❤️
So easy to use with such great results, can't wait to try other products.
We are so excited to hear more about your experience with our product. Spoiler alert: You’re going to love it!
The charger I received is too big to charge the machine so at this time I cannot leave a review.
It was not my shade and now I can't get nobody to return me my money and how to return the package
They won't give a refund
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hey Veronica! It was a pleasure assisting you today! We are so happy we were able to get your order resolved for you! A review has been sent out to you - please let us know if you need anything else, we love making our customers happy!❤️
Received my package, I am out of town. Will review my product after I get home and can try it.
You are going to be enjoying the amazing results that you get with your LUMINESS!Let us know if you need anything throughout your Luminess journey!
No complaints other than I got a bad color that doesn't match my skin.
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hey Sarah! We recently tried to contact you but were unable to reach you. I'm sorry to hear that you are not 100% satisfied with your foundation. We have a 100% color match guarantee and want you to love the look and feel of your foundation, and wanted to ensure you are completely satisfied. Please contact us, and we would be happy to get you taken care of!❤️
This is not what it advertises. The coverage is not good and it does not last throughout the day.
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hey Kelli! We recently tried to contact you but were unable to reach you. We deeply apologize for the recent experience you have had and wanted to ensure you are completely satisfied. Please contact us back, and we would be happy to get you taken care of!❤️
Easy ordering online and color match is perfect. So far so good!
Previously ordered the airbrush system when it first came out years ago. Not sure how I heard about it back then. However, I am very pleased with the machine and products.
This warms our hearts! Thank you for being the best part of Luminess! Let us know if you need anything throughout your Luminess journey!❤️❤️
It was in the mail when I got home and I have not had a chance to try it yet
It was advertised on-line and it looked very interesting, so I thought I would give it a try.
YAY! We are so excited to hear more about your experience with our system. Spoiler alert: You’re going to love it!
Very easy to use not the easiest to clean and doesn't seem to hold a charge. Will try it again
TYSM for sharing the Luminess LOVE! ❤️❤️❤️
Not for me,it's not working for me, how can I return it
Happy to hear you had such an easy experience! Let us know if you need anything throughout your Luminess journey!
Was a little slow to arrive and the machine is louder than I expected but I do like the make-up
To review it
Hey Jessica! Thanks for leaving your review with us! Let us know if you need anything, we are here to help!
Description above I like it but it's not what is advertised.
I haven’t heard back from them
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hey Liliana! We recently tried to contact you, but were unable to reach you. We deeply apologize for the recent experience you have had and wanted to ensure you are completely satisfied. Please contact us back, and we would be happy to get you taken care of!❤️
I like the makeup. Not sure how long it will last and if I can afford it.
Thank you for leaving your review with us! Feel free to contact our Delight Customer Care Team at 1-888-793-7474, if needed further assistance, and we will gladly assist you!❤️
It left my face looking horrible. I had to wash it off.
Thank you for taking the time to review our product! We have sent you an email to further assist you regarding your review! ❤️❤️
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Skincare Stylus Head. With a micro-needling and tanning stylus head available, the possibilities are truly endless with the NEW LUMINESS BREEZE.
LUMINESS and its range of Airbrush Cosmetics, Airbrush Skincare, Airbrush Haircare, and Airbrush Tanning formulas are all made in the USA, are cruelty-free and are never tested on animals. We are continuously researching and redeveloping formulas and our latest SILK 4-in-1 Airbrush Foundation is completely CLEAN. Our Airbrush Skincare formulas including Vitamin C 15%, Niacinamide 10%, Retinol 1%, Hyaluronic Acid 2%, AHA 11%, and Vitamin B-5 are clean, cruelty free, vegan formulas that featured clinically proven and concentrated ingredients.
Nearly 25 years ago, innovator, artist, and entrepreneur Sean Mehta had a thriving fashion and garment business as one of the largest importers of beaded gowns in the United States. During photoshoots for each fashion collection, he noticed something.
The makeup artist ALWAYS used an airbrush machine on the fashion models. He would ask each makeup artist, why are you using airbrush, and the response was always the same – It’s the best way to give you the flawless look and the only one that can last the whole photoshoot. So he thought to himself – if airbrushing is the best way to give women flawless, long-lasting and beautiful coverage – WHY doesn’t every woman in the country have one?
The answer was clear – traditional airbrushing was messy, loud, large, and relatively expensive – basically, it wasn’t friendly for the everyday woman and the majority of beauty companies were focused on traditional cosmetics. Determined, Sean worked on prototype after prototype – making an airbrush system that was smaller, more portable, easier to use, more precise until finally – LUMINESS was born. Rooted in the desire to create something innovative, LUMINESS filled a need for professional quality results in an easy-to-use at-home solution.
Now that he had a product, he needed to determine how to get it into the hands of every woman in the US. After considering many different channels, he decided right in the beginning that in order to become successful he needed to maintain a close connection to the women using the product. After all, it was this close connection to the makeup artist that allowed him to see how breakthrough a device like this could be if it was to be made available for in-home use.
Happy to hear you had such an easy experience! Let us know if you have any questions once you receive it! ❤️