Luminess has a rating of 3.8 stars from 5,260 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luminess most frequently mention customer service, skin tone, and color match. Luminess ranks 2nd among Cosmetics sites.
Timely delivery. This air brush foundation is exactly what was described. It hides imperfections, even on my 48 year old face. I added a second layer after the first one dried for the perfect coverage.
The overall experience of luminess perfect shade, is nice. I am a black girl with golden undertones and this formula does not work completely for my skin tone. I have tried a variation of colors to match. The pros: lightweight formula, easy to blend. Cons: color choices are limited.
Not as appealing as I hoped. Runs out Soo fast before getting coverage.
Wanted to cover dark spots-wrinkles. To look alittle younger
. Very good
It's a nice product but I'm just not sure it's worth the money.
Hey Heather! Thanks for leaving your feedback with us! All of our prices change weekly and our products being offered on the sale varies. We definitely recommend keeping up with our website with many sales, deals, and discounts coming out soon!(:
The primer smells great. The foundation is light coverage. So far no complaints.
Love the brush on primer & base. Ordering is easy.
Thank you for taking the time to review our product! Let us know if you have any questions! ❤️
Only had for a few days. Will use this weekend when I go out
We are so excited for you! Let us know if you need anything throughout your Luminess journey!❤️
Matched great & applies amazingly. I would highly recommend it.
Hi Falynn!
It was a great experience, as Jesus was very friendly, courteous and knowledgeable.
The commercial made it look easy to apply foundation and it is full coverage.
Thanks so much for sharing your experience with us! We strive to deliver the BEST customer service to our customers and happy to hear you had such a positive experience with us! Let us know if you need anything - we are always here to readily assist you!
Pleasant, my order came early and I was very pleased with my purchase.
Thanks for leaving your feedback with us! Let us know if you need anything throughout your Luminess journey!
Easy to use. Only tried a few times to get it down pat
We have the perfect solution for you! We have available makeup artists here who can guide you on how to use the system, makeup, caring for your device, color matches, and many more tips and tricks! We sent you a link going over our makeup artists information via email - let us know if you have any more questions, we are here to help! (:
Love the product but it's too dark. Want to return
No one got back to me
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hey Crystal! We have been recently trying to contact you, but were unable to reach you and wanted to ensure you are completely satisfied. I'm sorry to hear that you are not 100% satisfied with your foundation. We have a 100% color match guarantee and want you to love the look and feel of your foundation! Please contact us back, and we would be happy to get you taken care of!❤️
Eye makeup was great I couldn't have asked for anything better. Gusto service was wonderful
Service was great
We are thrilled to hear how much you are enjoying your Luminess products! ❤
I was excited to try it but I never received it. I don't know who to contact about it.
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Color was to light -returning it -why do I need to use 50 - I told you the problem
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Sheila! It was a pleasure assisting you today! We are so happy we were able to get you taken care of! Please let us know if you need anything else, we love making our customers happy!❤️
It's easy to place an order online. I'm trying this product for 14 days.
Thank you for leaving your review with us! Let us know how it turns out!❤️
I love this airbrush foundation. So far it's been one of my favorites I've ever used.
We are thrilled to hear how much you are enjoying your Luminess products! ❤
Have had products before, prefer this new one stay and brush
Friendly, but stop reading scripts
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
The make up came quickly and I love it! Smooth and color matches perfectly! I also love the primer
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
The shopping and order process was easy, I was not a fan of the product.
The experience to purchase the Luminess system was awesome. And it was shipped quick as well.
Infomercial peaked my interest several years ago, and I finally made the purchase.
We are so excited to hear you're enjoying your LUMINESS products
It was easy to order only thing delivery was a bit slow.
Waiting to hear back
Social media
TYSM for reviewing your experience! We are always looking for ways we can improve! ❤
I ordered the cleaner, because if you don't use your cleaner then the sprayer goes bad fast.
We have some troubleshooting videos that you can view on how to do this process on our website or you can consult with our makeup artist to get a live troubleshooting step at this link: https://www.facebook.com/groups/luminesslive.
My experience has always been a positive one. If I ever need assistance, I can always get it.
I really like the product because it goes on with very sheer coverage, not cake-like.
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
I picked the right match off the website and it was so easy to apply! Shake and go
Wanted something different then what is out there
Thank you so much for reviewing your experience and sharing the love! ❤
Not overly impressed with the product
I didn't care for it
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Skincare Stylus Head. With a micro-needling and tanning stylus head available, the possibilities are truly endless with the NEW LUMINESS BREEZE.
LUMINESS and its range of Airbrush Cosmetics, Airbrush Skincare, Airbrush Haircare, and Airbrush Tanning formulas are all made in the USA, are cruelty-free and are never tested on animals. We are continuously researching and redeveloping formulas and our latest SILK 4-in-1 Airbrush Foundation is completely CLEAN. Our Airbrush Skincare formulas including Vitamin C 15%, Niacinamide 10%, Retinol 1%, Hyaluronic Acid 2%, AHA 11%, and Vitamin B-5 are clean, cruelty free, vegan formulas that featured clinically proven and concentrated ingredients.
Nearly 25 years ago, innovator, artist, and entrepreneur Sean Mehta had a thriving fashion and garment business as one of the largest importers of beaded gowns in the United States. During photoshoots for each fashion collection, he noticed something.
The makeup artist ALWAYS used an airbrush machine on the fashion models. He would ask each makeup artist, why are you using airbrush, and the response was always the same – It’s the best way to give you the flawless look and the only one that can last the whole photoshoot. So he thought to himself – if airbrushing is the best way to give women flawless, long-lasting and beautiful coverage – WHY doesn’t every woman in the country have one?
The answer was clear – traditional airbrushing was messy, loud, large, and relatively expensive – basically, it wasn’t friendly for the everyday woman and the majority of beauty companies were focused on traditional cosmetics. Determined, Sean worked on prototype after prototype – making an airbrush system that was smaller, more portable, easier to use, more precise until finally – LUMINESS was born. Rooted in the desire to create something innovative, LUMINESS filled a need for professional quality results in an easy-to-use at-home solution.
Now that he had a product, he needed to determine how to get it into the hands of every woman in the US. After considering many different channels, he decided right in the beginning that in order to become successful he needed to maintain a close connection to the women using the product. After all, it was this close connection to the makeup artist that allowed him to see how breakthrough a device like this could be if it was to be made available for in-home use.
Thank you for sharing your recent experience with us! We have been recently trying to contact you over the past couple of weeks but was unable to reach you. Please contact us back a good time to give you a call so we can resolve this! ❤️