Luminess has a rating of 3.8 stars from 5,260 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luminess most frequently mention customer service, skin tone, and color match. Luminess ranks 2nd among Cosmetics sites.
Timely delivery. This air brush foundation is exactly what was described. It hides imperfections, even on my 48 year old face. I added a second layer after the first one dried for the perfect coverage.
The overall experience of luminess perfect shade, is nice. I am a black girl with golden undertones and this formula does not work completely for my skin tone. I have tried a variation of colors to match. The pros: lightweight formula, easy to blend. Cons: color choices are limited.
The product is advertised well and I love luminess products
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Debating one returning or keeping. Just not what I expected.
Delivery was fast and ordering was easy I just would like one shade darker than I have now.
Light and simple
Thanks for leaving your feedback with us! We do have a makeup artist here who can color match you in case those shades dont match that well! I have sent over a link via email to visit our makeup artist on her private Facebook live to learn her tips and tricks on applying our makeup and any questions you may have that she can help answer! Let us know if you have any questions - we are always here to help! (:
It doesn't cover as nicely as it is advertised. I may have the wrong shade.
Hello Alison! Thank you for leaving your feedback with us! We would love to help you with this, all of our airbrush trials have a 100% color match guarantee, we will contact you shortly to fix this together!
It is good so far this is my first time ordering I hope that I want be disappointed
TV advertisement
#NewBestieAlert! We promise you’ll love it! And we’re here for you if you have any questions once you receive your order. ❤️
I had the old system and am trying the new one. Like the cordless appliance. It is better!
Very helpful and nice.
Had used in the past.
❤️ You’re going to love it! Let us know if you have any questions about shade matching, application, cleaning, etc. We’re here for you! All 30 day trials come with a 100% color match guarantee! Let us know if you need anything else DIanne!
Thank you for your super service! Also Big Thanks to Heather for her wake up and make up!
Calling luminess is difficult sometimes.
I had my daughter gift me Luminess years ago. After waiting many years to try it I found Heather on Facebook and she gave me courage to try it. Because of her I have since purchased 3 Breeze for myself, my daughter, and my daughter-in-law!
Hey Shirley! Thanks for leaving your feedback with us! So happy you are enjoying Heathers how to tutorials! She always comes out with great stuff each week! We have other ways to contact us in case the phone doesnt work out such as emailing us or using our live chat feature on our website! Let us know if you need anything - we are always here to satisfy our customers! (:
Waiting for my daughters to all be here for a makeover party... Will write a review after that..
We love this feedback! Our goal is to exceed your expectations and we are ecstatic that we met that mark!
Not fast and not easy. I'm still going to purchase more makeup, but so far not 100% happy
My mom has the larger system and I thought this was more my speed
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hey Stephanie! Thanks for leaving your feedback with us! Oh no! We would love to follow up with you to further investigate your feedback. Our website is designed to provide an easy navigation when looking at our products, if some features happen to not be avaialble - we recommend using a different browser or our app on the phone! A member of our team will contact you shortly to ensure you are taken care of!
I have not had a chance to try it yet. I will see how it goes tomorrow morning.
Internet commercial.
TYSM for sharing your experience! ❤️
I love the even and fresh look of the face. Doesn't make your makeup look or feel overdone.
Saw the ad in Instagram.
Thank you for taking the time to review our product! ❤️❤️❤️
I just got mine didn't start using it as yet but i know I'm going to love it!
Need a make up that will last all day
#BestDecisionEver! You’ll never go back to traditional application systems!
I got it,now have to wait to give to her Christmas day then I'll let you know ok
We are so grateful to have customers like you and look forward to working with you again in the future!
Staff was nice, but the produce was not like I thought. It does not cover my dark spots.
I thought it would give an even tone.
We have been recently trying to contact you over the past couple of weeks but was unable to reach you. We deeply apologize for the recent experience you have had and wanted to ensure you are completely satisfied. Please contact us back and we would be happy to get you taken care of!❤️
Came Very fast haven't tried it yet but can't wait and super excited
I’ve been watching the commercials since I was a kid
We are so excited to hear more about your experience with our product. Spoiler alert: You’re going to love it!
Very hard to use and my color don't match my skin. I would love to return the product.
I thought it's going to help my skin problem
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
It was a pleasure assisting you today! We are so happy we were able to get you taken care of! Please let us know if you need anything else, we love making our customers happy!❤️
Color is a little off but will work for now. Will try for a few weeks.
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Vina! All of our trials include a free color match. A member of our team will contact you shortly to further assist you!
This foundation is the best I've tried and I've tried a lot. 10 out of 10
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
I received my package and I love the product. I plan on ordering again!
Thank you so much for reviewing your experience and sharing the love! ❤️
This is the hands down best coverage foundation that I have ever used!
Who knows I was just to skeptical to purchase it!
We are thrilled to hear how much you are enjoying your Luminess products! ❤
I'm not really fond of the airbrush foundation. How do I return it?
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hey Anna! It was a pleasure assisting you! We are so happy we were able to get your order resolved for you! A review has been sent out to you – please let us know if you need anything else, we love making our customers happy!❤️
Haven't tried it yet so when I do will let you know
Happy to hear you had such an easy experience! Let us know if you have any questions once you receive it! ❤️
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Skincare Stylus Head. With a micro-needling and tanning stylus head available, the possibilities are truly endless with the NEW LUMINESS BREEZE.
LUMINESS and its range of Airbrush Cosmetics, Airbrush Skincare, Airbrush Haircare, and Airbrush Tanning formulas are all made in the USA, are cruelty-free and are never tested on animals. We are continuously researching and redeveloping formulas and our latest SILK 4-in-1 Airbrush Foundation is completely CLEAN. Our Airbrush Skincare formulas including Vitamin C 15%, Niacinamide 10%, Retinol 1%, Hyaluronic Acid 2%, AHA 11%, and Vitamin B-5 are clean, cruelty free, vegan formulas that featured clinically proven and concentrated ingredients.
Nearly 25 years ago, innovator, artist, and entrepreneur Sean Mehta had a thriving fashion and garment business as one of the largest importers of beaded gowns in the United States. During photoshoots for each fashion collection, he noticed something.
The makeup artist ALWAYS used an airbrush machine on the fashion models. He would ask each makeup artist, why are you using airbrush, and the response was always the same – It’s the best way to give you the flawless look and the only one that can last the whole photoshoot. So he thought to himself – if airbrushing is the best way to give women flawless, long-lasting and beautiful coverage – WHY doesn’t every woman in the country have one?
The answer was clear – traditional airbrushing was messy, loud, large, and relatively expensive – basically, it wasn’t friendly for the everyday woman and the majority of beauty companies were focused on traditional cosmetics. Determined, Sean worked on prototype after prototype – making an airbrush system that was smaller, more portable, easier to use, more precise until finally – LUMINESS was born. Rooted in the desire to create something innovative, LUMINESS filled a need for professional quality results in an easy-to-use at-home solution.
Now that he had a product, he needed to determine how to get it into the hands of every woman in the US. After considering many different channels, he decided right in the beginning that in order to become successful he needed to maintain a close connection to the women using the product. After all, it was this close connection to the makeup artist that allowed him to see how breakthrough a device like this could be if it was to be made available for in-home use.
We recently tried to contact you but were unable to reach you. Please contact us back a good time to give you a call, so we can resolve this! ❤️