Luminess has a rating of 3.8 stars from 5,258 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luminess most frequently mention customer service, skin tone, and color match. Luminess ranks 2nd among Cosmetics sites.
Timely delivery. This air brush foundation is exactly what was described. It hides imperfections, even on my 48 year old face. I added a second layer after the first one dried for the perfect coverage.
The overall experience of luminess perfect shade, is nice. I am a black girl with golden undertones and this formula does not work completely for my skin tone. I have tried a variation of colors to match. The pros: lightweight formula, easy to blend. Cons: color choices are limited.
I received the package and I try to wear it but the color was too dark
To try it out and it looked great on the advertisement
The shade is not quite a match for me. It's looks a bit ashy on me..
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hey there Wendy! It was a pleasure assisting you today! We are so happy we were able to get you taken care of! Please let us know if you need anything else, we love making our customers happy!❤️
The color is too light so I'll contact customer service
The color I ordered didn't really match my skin tone.
Facebook ad. I want to try the airbrush sometime.
Thank you for reviewing your experience! We offer a 100% color match guaranteed; therefore, in the case where the first shade you request is not a great match, you can reach out to our customer service team at 1-888-793-7474 and request a color match.
Color was too dark for me may need to retake quiz.
Social media
Social media
I'm sixty five years old and this makeup make me look even more amazing.
I want to a wedding
We love being a part of your natural beauty! Thank you so much for reviewing your experience and sharing the love! ❤
No problem with the process of purchase. The company is just eager to make the sale.
To try if the product is as good as the advertisement
We are so excited to hear more about your experience with our system. Spoiler alert: You’re going to love it!
Love it. It has a more natural and polished look. It is very easy to use.
I had it before and liked it. I do think I liked the wand better. It wasnt so bulky to hold.
We love this feedback! Our goal is to exceed your expectations and we are ecstatic that we met that mark!
It is not for me and I want to return it and cancel any further orders
We have been recently trying to contact you over the past couple of weeks but was unable to reach you. We deeply apologize for the recent experience you have had and wanted to ensure you are completely satisfied. Please contact us back and we would be happy to get you taken care of!❤️
Never again will I order from you I never got my makeup but yet was charged
We have been recently trying to contact you over the past couple of weeks but was unable to reach you. We deeply apologize for the recent experience you have had and wanted to ensure you are completely satisfied. Please contact us back and we would be happy to get you taken care of!❤️
It's not meant for Florida Beach living, it melts in the heat. Not great for me.
I have heard from anyone
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hey Teresa! It was a pleasure speaking with you today! We are here to inform you that we have received your return and a full refund has been issued out to you! A review has been sent out to you - please let us know if you need anything else as we hope you would reconsider us in the future! ❤️
Product is not what i expected it to be. Not too happy on how it looks.
I've had a few friends use it and love it.
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Ashley! It was a pleasure assisting you today! We are so happy we were able to get you taken care of! Please let us know if you need anything else, we love making our customers happy!❤️
None yet. Haven't opened it yet but will be soon. I'm going to check it out
I wanted the spray on Luminess. I don’t think I like this one.
Let us know if you have any questions! We’re here to help!
I haven't had a chance to use it yet. Will be giving it a try soon.
It looked easy and seemed to blend well
Thank you for leaving your review with us! Let us know how it turns out!❤️
It was nice looking but I haven't started yet. So I can not say anything yet.
Through ads.
Let us know if you have any questions! We’re here to help!
I order something I have wanted for a very very long time and it never came
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
It was a pleasure assisting you today! We are so happy we were able to get you taken care of! Please let us know if you need anything else, we love making our customers happy!❤️
Perfect coverage that lasts! I will be wearing it on my wedding day!
This warms our hearts! Thank you for being the best part of Luminess!
Very easy process. The 14-day trial is what caught my attention.
Glad you checed it out! Thank you so much for reviewing your experience and sharing the love! ❤
Good product wrong color runs a little if you sweat too much
TYSM for reviewing your experience! We are always looking for ways we can improve! ❤
Charged twice and no resolution
Charged twice and no resolution
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Skincare Stylus Head. With a micro-needling and tanning stylus head available, the possibilities are truly endless with the NEW LUMINESS BREEZE.
LUMINESS and its range of Airbrush Cosmetics, Airbrush Skincare, Airbrush Haircare, and Airbrush Tanning formulas are all made in the USA, are cruelty-free and are never tested on animals. We are continuously researching and redeveloping formulas and our latest SILK 4-in-1 Airbrush Foundation is completely CLEAN. Our Airbrush Skincare formulas including Vitamin C 15%, Niacinamide 10%, Retinol 1%, Hyaluronic Acid 2%, AHA 11%, and Vitamin B-5 are clean, cruelty free, vegan formulas that featured clinically proven and concentrated ingredients.
Nearly 25 years ago, innovator, artist, and entrepreneur Sean Mehta had a thriving fashion and garment business as one of the largest importers of beaded gowns in the United States. During photoshoots for each fashion collection, he noticed something.
The makeup artist ALWAYS used an airbrush machine on the fashion models. He would ask each makeup artist, why are you using airbrush, and the response was always the same – It’s the best way to give you the flawless look and the only one that can last the whole photoshoot. So he thought to himself – if airbrushing is the best way to give women flawless, long-lasting and beautiful coverage – WHY doesn’t every woman in the country have one?
The answer was clear – traditional airbrushing was messy, loud, large, and relatively expensive – basically, it wasn’t friendly for the everyday woman and the majority of beauty companies were focused on traditional cosmetics. Determined, Sean worked on prototype after prototype – making an airbrush system that was smaller, more portable, easier to use, more precise until finally – LUMINESS was born. Rooted in the desire to create something innovative, LUMINESS filled a need for professional quality results in an easy-to-use at-home solution.
Now that he had a product, he needed to determine how to get it into the hands of every woman in the US. After considering many different channels, he decided right in the beginning that in order to become successful he needed to maintain a close connection to the women using the product. After all, it was this close connection to the makeup artist that allowed him to see how breakthrough a device like this could be if it was to be made available for in-home use.
We have been recently trying to contact you over the past couple of weeks but was unable to reach you. Please contact us back a good time to give you a call so we can resolve this! ❤️