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Luminess has a rating of 3.8 stars from 5,258 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luminess most frequently mention customer service, skin tone, and color match. Luminess ranks 2nd among Cosmetics sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
41,120 reviews
Timely delivery. This air brush foundation is exactly what was described. It hides imperfections, even on my 48 year old face. I added a second layer after the first one dried for the perfect coverage.
The overall experience of luminess perfect shade, is nice. I am a black girl with golden undertones and this formula does not work completely for my skin tone. I have tried a variation of colors to match. The pros: lightweight formula, easy to blend. Cons: color choices are limited.
The instructions to apply the foundation were clear and the result was a very smooth look.
I give it a 5- the product smells weird& makes a huge mess when spraying it. Overall it's the smell that I Do Not Like! I will be either sending it back if possible or giving away
Hi Shannon, Our product is made with active skincare ingredients to hydrate and replenish your skins health while applying your makeup Hydrolyzed Silk,Hyaluronic Acid and Aloe.We do our best to make our products as efficient as possible! Keep in mind, the Spray Silk Foundation has the foundation come out in a micro-droplet mist! So if there is a little over spray, not much is being lost! 😉 Even so, with practice and proper technique, you can most certainly have all the spray land on the brush!
PACKAGE CAME. VERY NICE. QUICKLY CAME. BUT THE PRODUCT ITSELF ISN'T WORTH THE HYPE. WILL BE CANCELLING.
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* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We tried to get in touch with you but we were unsuccessful. We would love to get you taken care of. Please give us a callback.
Shipping was quick and the products are as described and work wonderfully!
Thank you for leaving a positive score in our review! We're thrilled to hear that you had a delightful experience with us. Your feedback means the world to us. If you have a moment, we'd love for you to consider sharing your positive experience on other platforms like Instagram and TikTok. Or the Better Business Bureau (BBB). Your review can help spread the word about our exceptional service to even more people. Thank you again for your support.
All is good… I like the product.
I do not want this published……
Thank you for leaving a positive score in our review! We're thrilled to hear that you had a delightful experience with us. Your feedback means the world to us. If you have a moment, we'd love for you to consider sharing your positive experience on other platforms like Instagram and TikTok. Or the Better Business Bureau (BBB). Your review can help spread the word about our exceptional service to even more people. Thank you again for your support.
I hardly ever wear foundation cause I can never find a good one! I am 65 and have a few wrinkles here and there on my face. Most foundations sink into the lines
But Luminess did not! I was pleasantly surprised. Maybe the primer helped but whatever I was pleased!
Thanks!
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This warms our hearts! We are thrilled to hear how much you are enjoying your Luminess products! ❤
It's very easy to apply and have great texture finish... Last all day!
Thank you for leaving a positive score in our review! We're thrilled to hear that you had a delightful experience with us. Your feedback means the world to us. If you have a moment, we'd love for you to consider sharing your positive experience on other platforms like Instagram and TikTok. Or the Better Business Bureau (BBB). Your review can help spread the word about our exceptional service to even more people. Thank you again for your support.
Great love it very easy to navigate through and order what I needed
Thank you for leaving a positive score in our review! We're thrilled to hear that you had a delightful experience with us. Your feedback means the world to us. If you have a moment, we'd love for you to consider sharing your positive experience on other platforms like Instagram and TikTok. Or the Better Business Bureau (BBB). Your review can help spread the word about our exceptional service to even more people. Thank you again for your support.
Can't wait to try it. Was way to easy to order. I love that.
As I get older I find my skin has changed. My favorite foundation changes. I believe I found a permanent favorite!
Hi Valarie, we are so happy to hear you are loving your Luminess Products!❤️
Never going back to regular foundation! Love the coverage and the texture
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Thank you for leaving a positive score in our review! We're thrilled to hear that you had a delightful experience with us. Your feedback means the world to us. If you have a moment, we'd love for you to consider sharing your positive experience on other platforms like Instagram and TikTok. Or the Better Business Bureau (BBB). Your review can help spread the word about our exceptional service to even more people. Thank you again for your support.
The product came - waiting to try it out. No more info at this time.
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Barbara, If you have any inquiries or require further assistance, please don't hesitate to let us know. Our dedicated team is here to provide you with the support you need. We look forward to hearing from you soon. You may contact Customer Service or you can live chat 24/7.
Very pleased with my order. It came at the time it was expected
Hi Barbara, Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
The makeup moves and has horrible transfer.I wore the makeup for a week and I work in a spa and had a family activity that was outside. The makeup moves so much I tried translucent setting powder and another setting spray and that didn't work.
I called to ask for a return sticker to send back the product and they told me to just keep it. I explained to them I don’t want it and told them the issue I was having with the makeup. They still told me to keep the products and give it away.
I heard about you on TikTok and Instagram.
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Although we have thousands of happy customers, we are unable to convert everyone, unfortunately your experience with the product was not the best, our goal is to make sure that using our products is successful that's why we have beauty experts to assist our customers, I do apologize for any inconvenience you had with LUMINESS. ❤️
Highly recommend. Its the best ive ever used! I will continue to use this moving forward
Thank you for leaving a positive score in our review! We're thrilled to hear that you had a delightful experience with us. Your feedback means the world to us. If you have a moment, we'd love for you to consider sharing your positive experience on other platforms like Instagram and TikTok. Or the Better Business Bureau (BBB). Your review can help spread the word about our exceptional service to even more people. Thank you again for your support.
So far I'm loving my new make up! It matched my skin tone perfectly!
Thank you for leaving a positive score in our review! We're thrilled to hear that you had a delightful experience with us. Your feedback means the world to us. If you have a moment, we'd love for you to consider sharing your positive experience on other platforms like Instagram and TikTok. Or the Better Business Bureau (BBB). Your review can help spread the word about our exceptional service to even more people. Thank you again for your support.
I'm truly impressed with how easy the application is and the coverage it offers without looking caked up. I don't wear makeup regularly but I find myself wanting to wear this daily! Pricey but now I'm hooked
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This warms our hearts! Thank you for being the best part of Luminess! 🥰
I cancelled this they said keep it and give to a friend because I had allergic reaction to it
Very nice told me not to return just give to a friend and cancelled further subscription costs
Thank you for leaving a positive score in our review! We're thrilled to hear that you had a delightful experience with us. Your feedback means the world to us. If you have a moment, we'd love for you to consider sharing your positive experience on other platforms like Instagram and TikTok. Or the Better Business Bureau (BBB). Your review can help spread the word about our exceptional service to even more people. Thank you again for your support.
Very good customer service product awesome 👌 thank you I really love it
Thank you for leaving a positive score in our review! We're thrilled to hear that you had a delightful experience with us. Your feedback means the world to us. If you have a moment, we'd love for you to consider sharing your positive experience on other platforms like Instagram and TikTok. Or the Better Business Bureau (BBB). Your review can help spread the word about our exceptional service to even more people. Thank you again for your support.
Shipping took too long but match test was easy and perfect. U love this product! It is lightweight, easy to apply, it looks like natural skin, and the coverage is amazing. This is a must have product.
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
Easy shopping and simple application.
I can put my makeup on with easy steps to get full coverage. I'm applying my primer, foundation and setting spay. Then I'm set to go for the day. The makeup stays on all day. Then it's easy to clean off my face with my cleanser.
We are so happy to hear you are loving your Luminess Products!❤️ This warms our hearts! Thank you for being the best part of Luminess! 🥰
I'm a deep brown woman in my 40's and I love the coverage of this Makeup & how it's so lightweight. Now it's definitely part of my makeup regimen
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Thank you for leaving a positive score in our review! We're thrilled to hear that you had a delightful experience with us. Your feedback means the world to us. If you have a moment, we'd love for you to consider sharing your positive experience on other platforms like Instagram and TikTok.
Nice product. But not sure it's for me. Would definitely recommend to others
Hi Angie, Happy to hear you had such an easy experience! Let us know if you need anything throughout your Luminess journey! ❤️
My order was completed and shipped in a timely manner. No complaints.
Hi Teresa, This warms our hearts! Let us know if you need anything throughout your Luminess journey! ❤️
After watching the videos and reading the reviews I really expected a product that would exceed my expectations and this product did not. The coverage was minimal and the color although they sent me 2 different ones was very orangey and not natural at all
They were very nice and sent me a replacement immediately but unfortunately it was still not what I expected.
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Although we have thousands of happy customers, we are unable to convert everyone, unfortunately your experience with the product was not the best, our goal is to make sure that using our products is successful that's why we have beauty experts to assist our customers, I do apologize for any inconvenience you had with LUMINESS. ❤️
The makeup went on smooth. The color was off. Made my skin have red tone.
Thank you for leaving a positive score in our review! We're thrilled to hear that you had a delightful experience with us. Your feedback means the world to us. If you have a moment, we'd love for you to consider sharing your positive experience on other platforms like Instagram and TikTok. Or the Better Business Bureau (BBB). Your review can help spread the word about our exceptional service to even more people. Thank you again for your support.
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Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Skincare Stylus Head. With a micro-needling and tanning stylus head available, the possibilities are truly endless with the NEW LUMINESS BREEZE.
LUMINESS and its range of Airbrush Cosmetics, Airbrush Skincare, Airbrush Haircare, and Airbrush Tanning formulas are all made in the USA, are cruelty-free and are never tested on animals. We are continuously researching and redeveloping formulas and our latest SILK 4-in-1 Airbrush Foundation is completely CLEAN. Our Airbrush Skincare formulas including Vitamin C 15%, Niacinamide 10%, Retinol 1%, Hyaluronic Acid 2%, AHA 11%, and Vitamin B-5 are clean, cruelty free, vegan formulas that featured clinically proven and concentrated ingredients.
Nearly 25 years ago, innovator, artist, and entrepreneur Sean Mehta had a thriving fashion and garment business as one of the largest importers of beaded gowns in the United States. During photoshoots for each fashion collection, he noticed something.
The makeup artist ALWAYS used an airbrush machine on the fashion models. He would ask each makeup artist, why are you using airbrush, and the response was always the same – It’s the best way to give you the flawless look and the only one that can last the whole photoshoot. So he thought to himself – if airbrushing is the best way to give women flawless, long-lasting and beautiful coverage – WHY doesn’t every woman in the country have one?
The answer was clear – traditional airbrushing was messy, loud, large, and relatively expensive – basically, it wasn’t friendly for the everyday woman and the majority of beauty companies were focused on traditional cosmetics. Determined, Sean worked on prototype after prototype – making an airbrush system that was smaller, more portable, easier to use, more precise until finally – LUMINESS was born. Rooted in the desire to create something innovative, LUMINESS filled a need for professional quality results in an easy-to-use at-home solution.
Now that he had a product, he needed to determine how to get it into the hands of every woman in the US. After considering many different channels, he decided right in the beginning that in order to become successful he needed to maintain a close connection to the women using the product. After all, it was this close connection to the makeup artist that allowed him to see how breakthrough a device like this could be if it was to be made available for in-home use.
Thank you for leaving a positive score in our review! We're thrilled to hear that you had a delightful experience with us. Your feedback means the world to us. If you have a moment, we'd love for you to consider sharing your positive experience on other platforms like Instagram and TikTok. Or the Better Business Bureau (BBB). Your review can help spread the word about our exceptional service to even more people. Thank you again for your support.