Luminess has a rating of 3.8 stars from 5,258 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luminess most frequently mention customer service, skin tone, and color match. Luminess ranks 2nd among Cosmetics sites.
Timely delivery. This air brush foundation is exactly what was described. It hides imperfections, even on my 48 year old face. I added a second layer after the first one dried for the perfect coverage.
The overall experience of luminess perfect shade, is nice. I am a black girl with golden undertones and this formula does not work completely for my skin tone. I have tried a variation of colors to match. The pros: lightweight formula, easy to blend. Cons: color choices are limited.
Easy website to navigate. And the shipping time was so very fast and shipment was packed so nicely.
Text and e mail
Very easy ordering. Polite and respectful of my needs.
TV commercial
Thanks so much for leaving your feedback with us! So happy to hear you have had a positive experience!
Easy to order. I have no problems with the product
Thank you for taking the time to review our product! ❤️❤️❤️
I'm satisfied with the makeup and primer
Will probably be reordering.
Thank you for leaving your review with us! Let us know how it turns out!❤️
Really wasn't happy at all with the product. The hype didn't live up to expectations.
I like the product, the packaging was nice, shipping was timely.
TYSM for reviewing your experience! We are always looking for ways we can improve! ❤️
I haven't had time to use it yet
I'm out of town and can't get to it yet
Looked new and interesting
❤️ You’re going to love it! Let us know if you have any questions about shade matching, application, cleaning, etc. We’re here for you!
Quick and easy...prompt delivery. Cant wait to try it and see if it matches!
Thank you for leaving your review with us! Let us know how it turns out!❤️
Excellent easy to understand what items you want and easy to place an order.
Commercials
Happy to hear you had such an easy experience! Let us know if you have any questions once you receive it! ❤️
Best feeling makeup I have ever worn and I have tried many from low priced to high priced.
To try something new
Thank you for taking the time to review our product! ❤️❤️❤️
Easy to do, but it's just not for me, thank you for allowing me to try it first!
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
My auto shipment came on time with all that I ordered.
Thank you for leaving your review with us! Let us know how it turns out!❤️
Everything went great when makeup arrived it was to dark for my skin.
Customer service was wonderful we discussed issue and changed color.
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
I cancel but continue to get emails about an upcoming transaction
Rep told me not to worry the account was canceled takes a little while for emails to catch up
I actually love that it looks so natural on my skin
Social media
Happy to hear you had such an easy experience! Let us know if you have any questions once you receive it! ❤️
Went on smooth and accurate color. Loved the products
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
Really God, no issues at all with shipping or delivery
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
Very easy to use. Love how there was not of products to use. And it was very simple.
Representative wasn't knowledgeable of product.
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
I believe that shade is too light for me I need a dark shade.
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Koreen! It was a pleasure assisting you! We are so happy we were able to get you taken care of! Please let us know if you need anything else, we love making our customers happy!❤️
I was sent the wrong color and I reported this and got no response
No response
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hey Carolyn! It was a pleasure assisting you! We are so happy we were able to get your order resolved for you! A review has been sent out to you – please let us know if you need anything else, we love making our customers happy!❤️
I like the try before you buy
I have gotten bad make up before
Shopping on the site was easy and shipping was fast!
Good reviews
Our goal is to exceed your expectations and we are ecstatic that we met that mark!
Amazing love the deals! Great product for a great price!
We are so grateful to have customers like you and look forward to working with you again in the future!
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Skincare Stylus Head. With a micro-needling and tanning stylus head available, the possibilities are truly endless with the NEW LUMINESS BREEZE.
LUMINESS and its range of Airbrush Cosmetics, Airbrush Skincare, Airbrush Haircare, and Airbrush Tanning formulas are all made in the USA, are cruelty-free and are never tested on animals. We are continuously researching and redeveloping formulas and our latest SILK 4-in-1 Airbrush Foundation is completely CLEAN. Our Airbrush Skincare formulas including Vitamin C 15%, Niacinamide 10%, Retinol 1%, Hyaluronic Acid 2%, AHA 11%, and Vitamin B-5 are clean, cruelty free, vegan formulas that featured clinically proven and concentrated ingredients.
Nearly 25 years ago, innovator, artist, and entrepreneur Sean Mehta had a thriving fashion and garment business as one of the largest importers of beaded gowns in the United States. During photoshoots for each fashion collection, he noticed something.
The makeup artist ALWAYS used an airbrush machine on the fashion models. He would ask each makeup artist, why are you using airbrush, and the response was always the same – It’s the best way to give you the flawless look and the only one that can last the whole photoshoot. So he thought to himself – if airbrushing is the best way to give women flawless, long-lasting and beautiful coverage – WHY doesn’t every woman in the country have one?
The answer was clear – traditional airbrushing was messy, loud, large, and relatively expensive – basically, it wasn’t friendly for the everyday woman and the majority of beauty companies were focused on traditional cosmetics. Determined, Sean worked on prototype after prototype – making an airbrush system that was smaller, more portable, easier to use, more precise until finally – LUMINESS was born. Rooted in the desire to create something innovative, LUMINESS filled a need for professional quality results in an easy-to-use at-home solution.
Now that he had a product, he needed to determine how to get it into the hands of every woman in the US. After considering many different channels, he decided right in the beginning that in order to become successful he needed to maintain a close connection to the women using the product. After all, it was this close connection to the makeup artist that allowed him to see how breakthrough a device like this could be if it was to be made available for in-home use.
Thanks for leaving your feedback with us! Our website is designed to provide an easy navigation when looking at our products and happy to hear you had such an easy experience! We are happy you had a positive experience with us and look forward to servicing you again in the future!