Luminess has a rating of 3.8 stars from 5,257 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luminess most frequently mention customer service, skin tone, and color match. Luminess ranks 2nd among Cosmetics sites.
Timely delivery. This air brush foundation is exactly what was described. It hides imperfections, even on my 48 year old face. I added a second layer after the first one dried for the perfect coverage.
The overall experience of luminess perfect shade, is nice. I am a black girl with golden undertones and this formula does not work completely for my skin tone. I have tried a variation of colors to match. The pros: lightweight formula, easy to blend. Cons: color choices are limited.
This is the best application of foundation, light full coverage and easy to wipe off
Foundation is too light. I had thrown away all my shipping stuff so I'm stuck with it.
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hey Linda! It was a pleasure assisting you! We are so happy we were able to get you taken care of! Please let us know if you need anything else, we love making our customers happy!❤️
Love the way it looks and last,very easy to use. Would recommend
Love it so far so good
We are so happy to hear you are loving your Luminess Products!❤️
Product arrived in 3 weeks with a 2 week trial period.
Friendly
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hey Crystal! It was a pleasure assisting you today! We are so happy we were able to get you taken care of! Please let us know if you need anything else, we love making our customers happy!❤️
Got all ready to use it the charger wire was missing to plug it to charge.
Don’t know yet
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hey Joane! Thanks for leaving your review! We are sorry to hear the charger wasn't in your order. All orders are quality checked to ensure the system works as well as ensuring all items are in the package. We would love to get this taken care of for you! A member of our team will contact you shortly!
The spray on foundation cover came off in the mail and leaked in the package
they offered to send out a replacement due to a leak of one of the products
I have been a customer for years
Hey Ellen! We're sorry to hear your package arrived damaged. We see your replacement is already on its way! Let us know if you need anything else and we will gladly assist.
I would like to send it back! It is just more than I want to do!
I will call today to send back!
Hey Cara! We have been recently trying to contact you over the past couple of weeks but was unable to reach you. We deeply apologize for the recent experience you have had and wanted to ensure you are completely satisfied. Please contact us back and we would be happy to get you taken care of! ❤️
Ease of business….took care of the cancellation…………………….,,,,,,
Thanks for leaving your feedback with us! Our website is designed to provide an easy navigation when looking at our products. We are happy you had a positive experience with us and look forward to servicing you again in the future!
I hope it works as well as you've advertised. It's darker than advertised.
Hi Susan! Thanks for leaving your feedback with us! All airbrush trials come with a one time color match guarantee! So if those shades dont work out for you - we will be more than happy to send out a color match that fits you best! Let us know how those shades work out for you! We cant wait to hear more of your feedback! (:
Your personnel was very knowledgeable of the product and all of the extras that was included
Saw it as an advertisement on the TV
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
It was perfect it went on smooth I love it would recommend it to all women
We are so happy our product is working for you! Let us know if you need anything throughout your Luminess journey!
Was able to make it better. It was not the shade I needed but I made it work. Thanks
Thank you so much for reviewing your experience and sharing the love! ❤️
Good so far getting used to it take some time to get it
Easy fir for me to di Mt face
Thanks for sharing your feedback with us! Check out our facebook page for videos on tips, tricks, and tutorials done by our makeup artist Heather! She goes live every Monday-Thursday at 10:30 am CST and can answer all your questions! Welcome to the Luminess Family!❤️
Site was easy to use and I was excited for it to come.
Like the original one so I thought a portable one would be great
Thanks so much for leaving your feedback with us! So happy to hear you have had a positive experience!
I was nervous as I have sensitive skin, but so far so good.
Thanks so much for leaving your feedback with us! So happy to hear you have had a positive experience!
It was so easy! I absolutely love this system! I highly recommend it!
Thanks for sharing your feedback with us! Let us know if you need anything else to assist you throughout your Luminess journey! We are always here!❤️
Looking forward to a long relationship with your company! You are so right
TYSM for sharing your experience! ❤️
Although late arriving, I was updated via email regarding progress of order.
We are working hard to get your spray foundation shipped to you, as we know you are excited to receive it! ❤️
Never really worn foundation because of my freckles. But definitely will now.
Thanks for leaving your feedback with us! You’re going to love it! Let us know if you need anything throughout your Luminess journey!
Difficult to re order products online, had to call
Wanted to try something different
Thanks for leaving your feedback with us! Our website is designed to provide an easy navigation when looking at our products and special deals we are offering! We have many ways to find the products you are looking for such as the tool bar shown at the top right of the website or by clicking the icons available that are categorized by the makeup type. Let us know if you have any questions! We are here to help! (:
This provides a really awesome finish, not cakey! Very soft and smooth look.
TYSM for sharing the Luminess LOVE! ❤️❤️❤️
Great deal full coverage foundation so soft and long lasting love it
Thank you for leaving your review with us! Let us know how it turns out!❤️
Easy like Sunday morning on a beautiful spring day.
Happy to hear you had such an easy experience! Let us know if you need anything throughout your Luminess journey!
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Skincare Stylus Head. With a micro-needling and tanning stylus head available, the possibilities are truly endless with the NEW LUMINESS BREEZE.
LUMINESS and its range of Airbrush Cosmetics, Airbrush Skincare, Airbrush Haircare, and Airbrush Tanning formulas are all made in the USA, are cruelty-free and are never tested on animals. We are continuously researching and redeveloping formulas and our latest SILK 4-in-1 Airbrush Foundation is completely CLEAN. Our Airbrush Skincare formulas including Vitamin C 15%, Niacinamide 10%, Retinol 1%, Hyaluronic Acid 2%, AHA 11%, and Vitamin B-5 are clean, cruelty free, vegan formulas that featured clinically proven and concentrated ingredients.
Nearly 25 years ago, innovator, artist, and entrepreneur Sean Mehta had a thriving fashion and garment business as one of the largest importers of beaded gowns in the United States. During photoshoots for each fashion collection, he noticed something.
The makeup artist ALWAYS used an airbrush machine on the fashion models. He would ask each makeup artist, why are you using airbrush, and the response was always the same – It’s the best way to give you the flawless look and the only one that can last the whole photoshoot. So he thought to himself – if airbrushing is the best way to give women flawless, long-lasting and beautiful coverage – WHY doesn’t every woman in the country have one?
The answer was clear – traditional airbrushing was messy, loud, large, and relatively expensive – basically, it wasn’t friendly for the everyday woman and the majority of beauty companies were focused on traditional cosmetics. Determined, Sean worked on prototype after prototype – making an airbrush system that was smaller, more portable, easier to use, more precise until finally – LUMINESS was born. Rooted in the desire to create something innovative, LUMINESS filled a need for professional quality results in an easy-to-use at-home solution.
Now that he had a product, he needed to determine how to get it into the hands of every woman in the US. After considering many different channels, he decided right in the beginning that in order to become successful he needed to maintain a close connection to the women using the product. After all, it was this close connection to the makeup artist that allowed him to see how breakthrough a device like this could be if it was to be made available for in-home use.
TYSM for reviewing your experience! We are always looking for ways we can improve! ❤️