Luminess has a rating of 3.8 stars from 5,260 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luminess most frequently mention customer service, skin tone, and color match. Luminess ranks 2nd among Cosmetics sites.
Timely delivery. This air brush foundation is exactly what was described. It hides imperfections, even on my 48 year old face. I added a second layer after the first one dried for the perfect coverage.
The overall experience of luminess perfect shade, is nice. I am a black girl with golden undertones and this formula does not work completely for my skin tone. I have tried a variation of colors to match. The pros: lightweight formula, easy to blend. Cons: color choices are limited.
They canceled my order without asking me, then 2 more orders were created by them, 1 was canceled and I still haven't received anything! It's ridiculous! What's going on?
I was satisfied at first because I thought I was gonna get my order within 5-7 business days but apparently that wasn't true. It's still in fulfillment 😡
Excellent resuts, so easy and fast to apply. All day wear with no smudging. For the first time I could talk on the phone without getting makeup all over my screen! Absolutely amazing!
This warms our hearts! We are thrilled to hear how much you are enjoying your Luminess products! ❤
I like the fact that it's very lightweight on your skin. And the coverage is perfect for me. The color matched perfectly as well. The only thing I would say I don't like is the wastage of the spray. I feel like you lose a good bit of the product.
I've been seeing it on social media, instagram and facebook.
Thanks for reviewing your experience! We are always looking for ways we can improve! ❤️ 🥰
I'm truly satisfied with the product and the delivery was quick.
Hi Autumn, happy to hear you had such an easy experience! Let us know if you need anything throughout your Luminess journey! ❤️
It's too early to review this product. I received it very late. Beyond the expected delivery that your give me. So I don't have a review right now on it
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi! We have recently tried to contact you and were unable to reach you. We deeply apologize for the recent experience you have had and wanted to ensure you are completely satisfied. If you can, please give us a call back at 888-424-7623 between the hours of 9 am to 5 pm CST, Monday through Friday!❤️
I love the steps of how to put everything on. I love the make up
Hi Linda, this warms our hearts! We are so happy to hear you are loving your Luminess Products!❤️
I enjoyed the product overall. I would recommend it to my friends who wear the makeup on a daily basis.
On social media.
Our goal is to exceed your expectations and we are ecstatic that we met that mark! 😊
I called you see if I could get a different color and they sent it free of charge. The color 120 matches my skin tone much better. Only thing I don't like is airbrush goes everywhere.
They were helpful
We do our best to make our products as efficient as possible, but proper technique is definitely key to really avoid that overspray! So, with practice and proper technique, you can most certainly have all the spray land on the brush! We might exaggerate a bit the spray part on our ads for demonstration purposes! 😉 You can view how our Beauty experts apply and tips on applying here at this link, and even ask questions live to really focus in on the questions you have: https://www.facebook.com/groups/luminesslive
Only reason I gave 3 is because my foundation color was off. Overall I like the kit. The brush sheds and becomes apart of your face. That can improve.
I was on instagram
All trials come with a 100% one time color match guarantee and are excited to help you find the ideal color match for you! 😍 We recommend consulting with our Beauty experts for an exact color match - you may contact them at 800-416-9981. They are available to assist you from Monday to Friday, between 9:00 AM and 5:00 PM CST. 😊
I love the product but really struggled to get the correct shade. That has been fixed. Thank you!
Very satisfied now.
Thank you for this feedback and for being a valued customer! 😊
I like it but l chosen the wrong color. I still kept it. It feels light and not bulky.
Hey Claudia, we would love to assist you further with getting the right shade for your skin. We were unable to reach out and are looking forward to hearing more from you.
The color was a little off but overall a good product.
Perhaps i could get a sample of the next shade darker
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Peg, we tried contacting you to help with your query, but we were unable to do so. Looking forward to hearing from you shortly.
I had ordered the wrong color that I was matched with and had issues with a spray bottle that didn't work I called them and was connected to Ms Helen and she helped me with everything with no issues Thank you so much Ms Helen!
Excellent
This warms our hearts! We are thrilled to hear how much you are enjoying your Luminess products! ❤
After 2 months finally got correct color. Still does not cover dark spots even with concealer. My spots are not even that dark.
I'm sure it would work perfect if you had no spots. It is very sticky concealer. Foundation does glide on and very light.
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Luscila! We have been recently trying to contact you but were unable to reach you. We deeply apologize for the recent experience you have had and wanted to ensure you are completely satisfied. Please contact us back and we would be happy to get you taken care of!❤️
The concept is cool but it is very drying and it looks horrible
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We tried to get in touch with you but we were unsuccessful. We would love to get you taken care of. Please give us a callback.
Saw it on tv and on instagram. Process was easy and did not have any problems ordering.
Hi Carolyn, happy to hear you had such an easy experience! Let us know if you need anything throughout your Luminess journey! ❤️
I have very sensitive yet dry skin wuth a few blemishes. Now dealing with sweating from having extensive hot flashes. I was just looking for a nice light, gentle yet covering product. I saw so many videos and the offer to try for minimal cost. I had to finally give it a shot! I am a week in. Perfect natural coverage! Color practically spot on. May try 1 shade darker. I am not sure how I feel about the primer however. And it's application.
FB, TIC TOCK
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
Great match and it applies nicely! Goes on smoothly and doesn't sink into my fine lines. Also great coverage and stays on
A few years ago on tv
Hi Lisa, thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
I need to return this order. I cancelled the same day I put the order in & still received it. Can you please provide instructions on how to return it & get the money that was taken from my credit card back. Thanks
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hey Maria! It was a pleasure assisting you! We are so happy we were able to get your order resolved for you! A review has been sent out to you - please let us know if you need anything else, we love making our customers happy!❤️
I was a bit hesitant because I'm 63 without perfect skin, but you'd never know! My face and neck appear flawless which is a big confidence booster! Found my shade first order and ordered something s little darker for my summer tan skin and I love it!
I had the original device 10 or so years ago but was lost in a move. Decided to try this one and I’m glad I did!
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
I have never worn foundation, just a bit of concealer but this is so lightweight it doesn't feel like I have any makeup on at all and coverage is perfect! My skin also feels so moisturized. Love it!
I had the original sprayer from 15-20? Years ago but was lost in a move a long time ago. Figured I’d give this a shot!
The airbrush, smooth silk primer and foundation is just that! I love how it goes on my skin. I feel flawless!
A Friend did my makeup with it.
We are so happy to hear you are loving your Luminess Products!❤️
Was great and fast! Even the packaging was great. I feel that product is very well researched and kept my skin nice and soft.
Hi Caridad, happy to hear you had such an easy experience! Let us know if you need anything throughout your Luminess journey! ❤️
I will be returning my product. I didn't like the way it looked on my face.
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hey Jennifer, we would love to assist you further. We were unable to reach out and are looking forward to hearing more from you.
Luminess is a wonderful company and the airbrush finish is beautiful!
Thank you for leaving a positive score in our review! We're thrilled to hear that you had a delightful experience with us. Your feedback means the world to us. If you have a moment, we'd love for you to consider sharing your positive experience on other platforms like Instagram and TikTok. Or the Better Business Bureau (BBB). Your review can help spread the word about our exceptional service to even more people. Thank you again for your support.
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Skincare Stylus Head. With a micro-needling and tanning stylus head available, the possibilities are truly endless with the NEW LUMINESS BREEZE.
LUMINESS and its range of Airbrush Cosmetics, Airbrush Skincare, Airbrush Haircare, and Airbrush Tanning formulas are all made in the USA, are cruelty-free and are never tested on animals. We are continuously researching and redeveloping formulas and our latest SILK 4-in-1 Airbrush Foundation is completely CLEAN. Our Airbrush Skincare formulas including Vitamin C 15%, Niacinamide 10%, Retinol 1%, Hyaluronic Acid 2%, AHA 11%, and Vitamin B-5 are clean, cruelty free, vegan formulas that featured clinically proven and concentrated ingredients.
Nearly 25 years ago, innovator, artist, and entrepreneur Sean Mehta had a thriving fashion and garment business as one of the largest importers of beaded gowns in the United States. During photoshoots for each fashion collection, he noticed something.
The makeup artist ALWAYS used an airbrush machine on the fashion models. He would ask each makeup artist, why are you using airbrush, and the response was always the same – It’s the best way to give you the flawless look and the only one that can last the whole photoshoot. So he thought to himself – if airbrushing is the best way to give women flawless, long-lasting and beautiful coverage – WHY doesn’t every woman in the country have one?
The answer was clear – traditional airbrushing was messy, loud, large, and relatively expensive – basically, it wasn’t friendly for the everyday woman and the majority of beauty companies were focused on traditional cosmetics. Determined, Sean worked on prototype after prototype – making an airbrush system that was smaller, more portable, easier to use, more precise until finally – LUMINESS was born. Rooted in the desire to create something innovative, LUMINESS filled a need for professional quality results in an easy-to-use at-home solution.
Now that he had a product, he needed to determine how to get it into the hands of every woman in the US. After considering many different channels, he decided right in the beginning that in order to become successful he needed to maintain a close connection to the women using the product. After all, it was this close connection to the makeup artist that allowed him to see how breakthrough a device like this could be if it was to be made available for in-home use.
Hi Lorina, It was a pleasure assisting you today! We are so happy we were able to get you taken care of! Please let us know if you need anything else, we love making our customers happy!❤️