Luminess has a rating of 3.8 stars from 5,269 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luminess most frequently mention customer service, skin tone, and color match. Luminess ranks 2nd among Cosmetics sites.
Timely delivery. This air brush foundation is exactly what was described. It hides imperfections, even on my 48 year old face. I added a second layer after the first one dried for the perfect coverage.
The overall experience of luminess perfect shade, is nice. I am a black girl with golden undertones and this formula does not work completely for my skin tone. I have tried a variation of colors to match. The pros: lightweight formula, easy to blend. Cons: color choices are limited.
Easy-to-use I love the spray on idea. It keeps my hands from getting makeup all over the place. Thank you!
Thank you so much for your feedback!
Natural coverage, not heavy and easy to apply.
Must be careful when spraying on brush as the overspray can be messy.
Thank you so much for reviewing your experience! 💟
The color was WAY off. It was easy to call and get a lighter color and they moved my initial date to later so I receive my whole free trial
See above
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Thank you for leaving your review with us! Let us know how it turns out!❤️
I would like to have known about the regular breeze and the breeze pro before upgrading
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* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I received my product quicker than expected. Everything was easy to use. The makeup feels light on my face. I'm very pleased with this product.
I about luminess from Facebook.
We are so happy to hear you are loving your Luminess Products!❤️
The website had the option to pick your perfect shade but it did not work. I am part Cherokee Indian so I have a darker skin tone, but the foundations I received were very orange. One I'm can use as long as I put on a light layer but the other us way too orange
Sent email since it was after hours about the foundation being too orange, hopefully I will get a replacement.
TV then a friend had one u tried and my makeup looked soo good that day and I told myself u was getting one
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hey there! It was a pleasure assisting you today! We are so happy we were able to get you taken care of! Please let us know if you need anything else, we love making our customers happy!❤️
When I try it, I will review it. Please give me more time
Thank you for leaving your review with us! Let us know how it turns out!❤️
Can't review the items, I haven't even received it yet been quite a while since I ordered so shipping time is horrible
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Heaven, We have recently tried to contact you and was unable to reach you. We deeply apologize for the recent experience you have had and wanted to ensure you are completely satisfied. Please contact us back and we would be happy to get you taken care of!❤️
Good coverage natural look I look good matter of fact really good
Our goal is to exceed your expectations and we are ecstatic that we met that mark! 😊
I love love love my airbrush, the makeup, and subscription service, and I recently discovered the customer service is also EXCELLENT when I had a problem. Quick, efficient, and incredibly helpful and friendly.
Extremely satisfied...helpful, friendly, and customer focused
TV infomercial
This warms our hearts! Thank you for being the best part of Luminess! 🥰
Amazing experience using this new product. Makes my skin smooth and glamorous
Thank you for taking the time to review our product! Let us know if you need anything throughout your Luminess journey! ❤️❤️❤️
It's easy to use, feels like there's nothing on your face.
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
I feel like the product was not what they showed about it
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello! We've attempted to reach out to you but unfortunately haven't received a response. We're here to help address any questions or concerns you may have. Please don't hesitate to reach out to us so we can assist you further.
Not a fan, color didn't match my skin, I don't care for the brush
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Kara, We have recently tried to contact you and was unable to reach you. We deeply apologize for the recent experience you have had and wanted to ensure you are completely satisfied. Please contact us back and we would be happy to get you taken care of!❤️
It took over a month and 18 emails and countless phone calls to get a cancellation. They make it just about impossible. So I ended up getting products that I did not want in a charge for $77 that I don't want. I have pages of emails sent to them and you can't get anyone to help you. When you try to cancel it says you have to call them. When you call it says you have to sign up for a call back. The callback takes about 3 to 4 weeks. I've never done with customer service like this. Do not recommend.
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Cosmetics
Products came as described. Very nice color perfect. Very easy to apply
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
I received my machine but it doesn't spray the makeup at all. It's a defective machine and I have reached out to customer service but no one seems to answer. At this point and time, I would not recommend this machine because I can't use it. My box for it has previously been opened and felt greasy. I'm not sure what is up with that.
Thank you for leaving your review with us! Let us know how it turns out!❤️
I love the make up and the coverage. It was beautiful and light on my face.
Thank you for taking the time to review our product! ❤️❤️❤️
Outstanding customer service. Had an issue at first, bust someone reached out and was fantastic. Thanks
I just got charged 50 bucks on top of the 3. Ridiculous
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Makes my face dried out and still able to see all my imperfection
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Christina,We have recently tried to contact you and was unable to reach you. We deeply apologize for the recent experience you have had and wanted to ensure you are completely satisfied. Please contact us back and we would be happy to get you taken care of!❤️
The website is easy to use as well as the product is easy to use. I have recommended LUMINESS To all my friends.
On the Internet
Thank you so much for taking the time to share your experience. We are so happy to hear you are loving your Luminess Products! ❤
The ordering process was fast and simple. I can't wait to try it.
Online advertising
Happy to hear you had such an easy experience! Let us know if you have any questions once you receive it! ❤️
I didn't try it as yet just to match with my complexion
You’re going to love it! Let us know if you have any questions about shade matching, application, cleaning, etc. We’re here for you! 🥰
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Skincare Stylus Head. With a micro-needling and tanning stylus head available, the possibilities are truly endless with the NEW LUMINESS BREEZE.
LUMINESS and its range of Airbrush Cosmetics, Airbrush Skincare, Airbrush Haircare, and Airbrush Tanning formulas are all made in the USA, are cruelty-free and are never tested on animals. We are continuously researching and redeveloping formulas and our latest SILK 4-in-1 Airbrush Foundation is completely CLEAN. Our Airbrush Skincare formulas including Vitamin C 15%, Niacinamide 10%, Retinol 1%, Hyaluronic Acid 2%, AHA 11%, and Vitamin B-5 are clean, cruelty free, vegan formulas that featured clinically proven and concentrated ingredients.
Nearly 25 years ago, innovator, artist, and entrepreneur Sean Mehta had a thriving fashion and garment business as one of the largest importers of beaded gowns in the United States. During photoshoots for each fashion collection, he noticed something.
The makeup artist ALWAYS used an airbrush machine on the fashion models. He would ask each makeup artist, why are you using airbrush, and the response was always the same – It’s the best way to give you the flawless look and the only one that can last the whole photoshoot. So he thought to himself – if airbrushing is the best way to give women flawless, long-lasting and beautiful coverage – WHY doesn’t every woman in the country have one?
The answer was clear – traditional airbrushing was messy, loud, large, and relatively expensive – basically, it wasn’t friendly for the everyday woman and the majority of beauty companies were focused on traditional cosmetics. Determined, Sean worked on prototype after prototype – making an airbrush system that was smaller, more portable, easier to use, more precise until finally – LUMINESS was born. Rooted in the desire to create something innovative, LUMINESS filled a need for professional quality results in an easy-to-use at-home solution.
Now that he had a product, he needed to determine how to get it into the hands of every woman in the US. After considering many different channels, he decided right in the beginning that in order to become successful he needed to maintain a close connection to the women using the product. After all, it was this close connection to the makeup artist that allowed him to see how breakthrough a device like this could be if it was to be made available for in-home use.
Thanks so much for leaving your review with us and sharing the Luminess LOVE!💗