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Luminess has a rating of 3.8 stars from 5,269 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luminess most frequently mention customer service, skin tone, and color match. Luminess ranks 2nd among Cosmetics sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
41,209 reviews
Timely delivery. This air brush foundation is exactly what was described. It hides imperfections, even on my 48 year old face. I added a second layer after the first one dried for the perfect coverage.
The overall experience of luminess perfect shade, is nice. I am a black girl with golden undertones and this formula does not work completely for my skin tone. I have tried a variation of colors to match. The pros: lightweight formula, easy to blend. Cons: color choices are limited.
I love that it doesn't take long to apply and get ready for the day.
Just a little darker than I wanted it was great makeup
Hi Lynn, All trials come with a 100% one time color match guarantee and are excited to help you find the ideal color match for you! 😍 We recommend consulting with our Beauty experts for an exact color match -you may contact them at 800-416-9981. They are available to assist you from Monday to Friday, between 9:00 AM and 7:00 PM CST. 😊
I absolutely love luminesce Andy who is applicator however, when I sent for this one, I received it and was so excited about it, but it only lasted three uses, and I use it exactly like you're supposed to, and cleaned it out with a tiptop brush cleaner, but all the sudden it wouldn't shut off and then it flashed. Read it all the time, and, then it would not start back up. I am very upset about it and it was such a reasonable price. It's not the money that I want replaced but I certainly do want a new breeze
Thank you for leaving your review with us! Let us know how it turns out!❤️
I don't want any more if the make up. Cancel any orders and so not charge me. I don't like it.
Disappointing. The advertising must use a filter because the coverage is lacking
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hey! We recognize makeup is unique, and we're definitely going for buildable layers with this product. Please keep in mind, the coverage, and the amount of product needed per application will depend on personal preference. Let us know if you have any further questions! We’re here to help! 😊
The makeup was light weight yet gave full coverage. The color was perfect. Easy to put on.
Our goal is to exceed your expectations and we are ecstatic that we met that mark! 😊
Very satisfied with my purchase and service. This was my second order of this product for my travel bag.
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
I do not like how you spray it on the brush and it makes a mess. The color has an orange tint. This product is not for me.
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Jamie, We have recently tried to contact you and was unable to reach you. We deeply apologize for the recent experience you have had and wanted to ensure you are completely satisfied. Please contact us back and we would be happy to get you taken care of!❤️
The cap broke after 5 uses. The little tit broke where it snaps on top where you put your makeup
HIi Valerie, We have recently tried to contact you and was unable to reach you. We deeply apologize for the recent experience you have had and wanted to ensure you are completely satisfied. Please contact us back and we would be happy to get you taken care of!❤️
I didn't have an experience with the makeup because I canceled the order before it was shipped and was refunded my shipping money.
I really like the smoothness of the product. It really feels very light and covers perfectly
Thank you so much for taking the time to share your experience!💟
I didn't get my perfect match and i don't have the time to send it back to get my rite shade so I'm not satisfied with my experience
Hello Nichole! All trials come with a 100% one time color match guarantee and are excited to help you find the ideal color match for you! 😍 We recommend consulting with our Beauty experts for an exact color match - you may contact them at 800-416-9981. They are available to assist you from Monday to Friday, between 9:00 AM and 7:00 PM CST. 😊
It's a light application but leaves a flawless look. I love this product!
We're sorry to hear you're having issues when checking out! Sometimes a quick clearing of the cookies and cache will do the trick. 🙂 You can also contact our Customer Care Team at 1-888-793-7474, and they will gladly assist you with placing your order! 💖
I applied the primer and foundation as I was supposed to however it ended up way to cakey on my face. I tried blending more and using the setting spray but still no luck.
Helped me right away cancel my trial
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Lauren, It was a pleasure assisting you today! We are so happy we were able to get you taken care of! Please let us know if you need anything else, we love making our customers happy!❤️
Once you order, they put you on automated delivery and then when you try to return it they said they don't accept it because its passed the 15 days trial from the first delivery. I have never seen such fraud in my life
* Luminess attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We came across your review and would love to further investigate this so we can resolve this matter and get you taken care of! It looks like we were unable to locate your account with us. Please contact us at 888-424-7623 between the hours of 9 am to 5 pm CST, Monday through Friday. We would love to make sure your account is taken care of!
Good makeup I feel really good when I wear it. I like the way it looks and feels.
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
It was easy to use and to apply. My neighbor asked about it right when she saw me with it on. Said the shade is perfect..
Thank you so much for reviewing your experience and sharing the love! Let us know if you need anything throughout your Luminess journey! ❤️🥰
Best part is the brush but the coverage is similar to the other foundations I have used, not the magic I was hoping for. Color match is excellent.
Hi Jessi, The best thing about our Spray foundation is that you can build the coverage to your liking. Whether you want a natural finish, or a full coverage finish - our foundation does it all. ❤️ We are committed to helping you find the success of using our products! We recommend consulting with our makeup artist to ensure the correct application process is made when it comes to airbrushing.We sent you a link via email -Let us know if you have any questions, we are here to help!
Goes on great, doesn't feel like you are wearing anything
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
Awesome...Great experience...love the new an improved products
Thank you for the wonderful review! 💓
The product really works! It gives you a great natural flawless look.
Thank you for the wonderful review! 💗
So far so good. I like how it feels on my skin. I will buy again when I'm out.
You’re going to love it! Let us know if you have any questions about shade matching, application, cleaning, etc. We’re here for you! 🥰
I called to cancel my 14 day trial because the color didn't match my skin and the representative went above and beyond to make sure I didn't get charged for it.
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Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Skincare Stylus Head. With a micro-needling and tanning stylus head available, the possibilities are truly endless with the NEW LUMINESS BREEZE.
LUMINESS and its range of Airbrush Cosmetics, Airbrush Skincare, Airbrush Haircare, and Airbrush Tanning formulas are all made in the USA, are cruelty-free and are never tested on animals. We are continuously researching and redeveloping formulas and our latest SILK 4-in-1 Airbrush Foundation is completely CLEAN. Our Airbrush Skincare formulas including Vitamin C 15%, Niacinamide 10%, Retinol 1%, Hyaluronic Acid 2%, AHA 11%, and Vitamin B-5 are clean, cruelty free, vegan formulas that featured clinically proven and concentrated ingredients.
Nearly 25 years ago, innovator, artist, and entrepreneur Sean Mehta had a thriving fashion and garment business as one of the largest importers of beaded gowns in the United States. During photoshoots for each fashion collection, he noticed something.
The makeup artist ALWAYS used an airbrush machine on the fashion models. He would ask each makeup artist, why are you using airbrush, and the response was always the same – It’s the best way to give you the flawless look and the only one that can last the whole photoshoot. So he thought to himself – if airbrushing is the best way to give women flawless, long-lasting and beautiful coverage – WHY doesn’t every woman in the country have one?
The answer was clear – traditional airbrushing was messy, loud, large, and relatively expensive – basically, it wasn’t friendly for the everyday woman and the majority of beauty companies were focused on traditional cosmetics. Determined, Sean worked on prototype after prototype – making an airbrush system that was smaller, more portable, easier to use, more precise until finally – LUMINESS was born. Rooted in the desire to create something innovative, LUMINESS filled a need for professional quality results in an easy-to-use at-home solution.
Now that he had a product, he needed to determine how to get it into the hands of every woman in the US. After considering many different channels, he decided right in the beginning that in order to become successful he needed to maintain a close connection to the women using the product. After all, it was this close connection to the makeup artist that allowed him to see how breakthrough a device like this could be if it was to be made available for in-home use.
Our goal is to exceed your expectations and we are ecstatic that we met that mark! 😊