Lyft

They are never on time and do not give precise timing it's always late and the app is horrible not something I will ever use again better off getting a cab

I wanted to love Lyft. I wanted to support the company after hearing they had donated to one of my fave non-profits. But both times I used them: a) the drivers spoke very broken English and I had to keep asking them to repeat themselves, b) both of them asked me where I wanted to go after I had entered it on the website, and c) one of them asked me how to get to the airport. Gotta do better, Lyft.

1 Their program does not pay for the 10-15 minutes it takes to go pick the client up. (gas is not cheap)
2 Rides somehow get cancelled and even though they see it on their end, they will not pay you for it.
3 They tell you that your ride is 4 minutes away, but they do not tell you that the destination is 40 miles away.
This company needs alot of help. STAY AWAY

If you buy a gift card with Lyft and not using a credit card they will hold your funds and lock your account if you don't tip a driver a so-called driver they assume you should have tipped I guess service sucks

I usually dont go on rants, BUT! Lyft took money out of my account even though I DID NOT for a ride. Unlike Uber, Lyft doesnt have a customer service feedback on the app, so there is no way for you to speak to an representative at all. Save your $$$$$$$$

Requested trip to airport and was told driver 5 minutes away. When contacted driver to correct slight error in pickup address, he was in fact 25 minutes away. Had to cancel ride and get Uber. Uber really was 5 mins away as stated

The driver did not text me at arrival as requested. He did not wear a mask and did not use any hand sanitizers as per Lyft rules. I couldn't figure out how to use seatbelt at the back seat so ended up not using it. The floor by the back seat was dirty, and some squieaky sounds emanated from out back. The driver did not show turn signal when turning or changing lanes. There was something wrong with the passenger side tires as a pedestrian noted and notified the driver, to which driver replied with, I know. I tipped him anyway and Lyft still requested to tip afterwards. I had no way to leave this review or a feedback on Lyft website or app so am doing it here. I hope to never use Lyft ever again and don't recommend.

I recently tried to apply to become a Lyft driver, as I was already approved with Uber. I was denied the opportunity to earn an income as a driver because of "something?" In my background check. I read and understood there terms, I have no violations under there quidelines. There phone number is BULL$#*!! No one EVER answers! Had ask the email "agent" what in there did I not qualify for? They would not Answer! Horrible company, I see hundreds and hundreds of complaints about them... my advice, go with UBER! UBER! UBER! They are 100X better!

I have been using lyft a lot. I always preschedule my rides. However, I've used priority. If priority starts 5 to 6 minutes. I expect a driver on 5 to 6 minutes. But the driver will accept the ride knowing their 12 minutes away and we still have to pay priority. This is no longer a priority pickup if it matches the 2nd pick up option for less cost. Why not automatically change the price? Obviously, we're not getting the priority service. It's a rip off and I can't wait until my truck is out of the shop.

Today I paid for the "express" (the faster one) ride. I had to pay more to get a faster ride (which is correct), but I don't pay more to wait 20 min. For a ride to get another driver (I had to wait again 25 min) when they were 5 min from me. I'm very disappointed this is not the first time that this happens.

Left person car tried to call driver 25 seconds after I exited car. Driver refuse to answer phone. Tried to text driver. Driver refused to answer text. Called helpline emailed the helpline did everything I could to reach out to Lyft. Could not reach anyone at Lyft could not reach anyone at Lyft help phone numbers useless emails useless is the most useless health center I have ever dealt with.

Lytf is a new kind of taxi service where a regular person in their car (usually adorned with a giant pink mustache on the grill) picks you up and gives you a ride somewhere and then you give a "donation". It works through an app on your phone. The app is only so-so designed; as of the writing of this review it requires Facebook to sign in. And the map thing is a bit finicky. In my experience it is a little bit cheaper than a regular taxi, but there aren't always drivers available. But the idea is good and hopefully will bring down taxi fares. It also seems like a reasonable way to make some extra money driving people around if you have some free time and don't mind driving around strangers. I should also mention there is a review system for drivers AND passengers so it puts some pressure on people to be nice.

They regularly place two "temp auth" holds for the same ride, plus two holds for the tip on the ride. I rarely see those funds released back to me. They are literally robbing me and I have no way to resolve it.

I have been a driver for Lyft for almost three years. The platform just permanently deactivated me because a mentally unstable driver decided to write in and tell them I ran over his toe. This did not happen and the claim was unfounded and false. But Lyft still deactivated me after doing 5000 rides in two and a half years. They do not care about their drivers which is causing most of us to move to other rideshare possibilities, which then leads to no drivers in your area and high prices from the app. Lyft does not care about its drivers, nor its riders, which means that they will be folding very soon, as they are not able to keep drivers happy, and therefore are having to raise prices severely for drivers that don't exist.

I used Lyft in Toronto for NYE. Preordered the Lyft with my credit card and left my card at home for the night. Immediately after my 70$ payment was taken, my card was put on hold because lyft tried to charge my card an extra 180$ seconds later, and then a few hours later tried to charge me an extra 140$. I am beyond mad. SCAMMERS

I was treated with blatant disrespect by a driver named Nyi who didn't speak or understand English. He screamed at me that he was at my location, which he wasn't. When I explained where I was, he screamed more. I never got a rude yet was charged. There is No phone number to call to work this out. Now I wait to see if the company answers my emails.

I have been using Lyft almost daily for over a year. The rewards program really is useless. The company just added the rewards program to portray some kind of gesture. If I'm using Lyft because I don't have transportation why in the heck would I be collecting rewards through flights. Smh. Only using app because I have to. Real rip off.

After driver picked me from the airport EWR, driver claimed I puke all over his car. Claimed was placed 30-45 minutes after he dropped me off. LYFT failed to call me or inform me. LYFT failed to compare coordinates of the driver vs my house. Puke on pictures look clean as the driver probably used oatmeal to fake vomit.

Lyft doesn't take drivers safety seriously. Their policy of cancellation could put the drivers at risk. Another thing Lyft doesn't support the drivers with information about the destination before accepting the ride. It would be safer and more efficient for drivers to know the destination so they can take the right decision, and avoid canceling after accepting the rid.

LYFT is a racial profiling company. My FIRST ride was $18 round trip with tip(LuxRide). My driver was nice, and informative. But every since I made my profile like he suggested I can't get a ride under $40. Wow! I wonder how LYFT will reply. I never trusted this mode of transportation. Now I see why. Only in INDIANA. I've used this service with friends in DENVER and received better treatment.

I received a receipt for a ride I never took and instead of freezing charge and reviewing I was charged and then accused of being "too good" for service I received. This freaking crooks should be taken behind the wood shed and put outta the business worlds misery. I give them one star because there wasn't a option to rate them lower or give these freaking crooks the finger like they deserve.

I receive subsidized rides for $2.- Recently I was charged $22.06 for a trip to a hospital for surgery. I tried repeatedly to show Lyft that it overcharged. I proved it to them. But they answered with form responses They didn't listen to me. I'm 67 living in a rest home. On 101/20 I had major surgery. I live on an allowance of$72.80 per month. $ 22.06 is a lot of money for me. Over1/4 of my money for the month. I wrote them at least 6-7 times but to no avail. I wouldn't use Lyft again if my life depended on it. And it did that day of surgery. I'm disputing it with my bank now and I won't give up until it's resolved in my favor. Don't use Lyft.

Ive been waiting for an hour, 3 lyfts canceled, and the were mins. Away. Lyft allows there drivers to cancel when they're close to you, and they're discriminating, canceling rides cause of the areas you're going to. The government should shut lyft down for outrageous pricing that inflates instantly. Lyft is no good, they hire anyone to drive. Feels like a black man trying to catch a cab all over again