Lyft

Hello Everyone,
Wasn't expecting such a wonderful ride home from Hyundai on N.E. 2nd and 20th street. Mr. Luis is truly a gentleman, I wish him well in his endeavors. He is vey courteous, he doesn't speak English well but my Spanish is not to good either. We conversed anyway, what a bread human being.

I canceled a ride 2 minutes after requesting because after 2 minutes the driver wasn't moving towards my direction so I decided to cancel and was forced to be charged $3.5 so I automatically went into the app to dispute the cancellation fees and they gave me a ride credit for that. Then the following morning I requested a ride and the charge was $17.43 and I get to my destination and tried to see if my ride credit was applied to my bill to find out that they said that my ride was $20 minus $3.5 so I'm still paying $17.43 they actually didn't apply that to my ride and tell me that my ride was $20 which I never seen since the beginning of the request. IT SHOULD BE $17.43 - $3.5

I was pick up customer from the beginning he was showing me $44 and after that then I drop off the customer I got $33 many time I contact with Lyft support Keep send me one question I'm so sorry we're not give you anything the customer service sucks never help us this is the screenshot I will send you to everyone's to watch because this $#*!ing company is bull$#*!

If I could give them -10 I would this is the 2nd time they have charged my card but thus time they charged me for like 6 rides I didn't take n also charged my daughters card.customer service bucks like hell you get no where and they just take your money I deleted our accounts n I'm getting in touch with the BBB ITS A DISGRACE $#*! LYFT

Most of Americans people are hypocrites
They keep using Lyft and Uber and both companies are criminal Zionists abusing drivers and stealing from them With proves and even 4 judge in california were against the both criminal companies. Blame the $#*!ed Americans who are giving them business and if you support a criminal abusing other people means you are a criminal

1) Dont believe in the "$50 first ride promo"! It's a lie! They gave me $5 and when I claimed the discount, the app said I have already used (obs: in my first ride). The same happened when somebody took my code to earn discount.

2) Abusive cancelation fees! When the driver said to cancel the ride becauser I couldnt go with lugagge (a small one) in the "lyne", they charged me $5 (for a $4 trip).

3) The app opens everytime that you try to use google maps, without showing the traject that you're looking for!

They keep asking me to repeat my problem but not really giving me any real answers except what is in their training handbook. A bunch of uneducated illiterate morons.

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I recently moved to Florida and was in need of a job, so I decided to become a Lyft driver. I was told after I completed 100 rides that I will receive a $500 bonus, which is not true it's a scam and Lyft is a theft. I would not reccomend them to anyone In the near future, I say go with Uber.

I had a driver that said I only had one stop and I clearly had two and I even showed it to her and she was like no no it doesn't show that I was so Aggravated and I just want a refund from Lyft because this isn't right. I had to pay for another ride to get to my destination Awful

I dealt with intoxicated drivers, drivers that were canceling or driving away, driving in an unsafe mode, as Lyft was always looking to the side I got my account suspended today and when inquiring they were unable to provide with a reason or evidence Lyft runs out of cars and the ones in use are old dirty with upset drivers Will ner use this company again

Lyft hasn't paid me for several rides and refuses to email back. They are a shady company. No one should ride or drive with them for the sheer fact that they're thieves.

Lyft has raised their rates to ridiculous levels. They put taxis out of business and are now exploiting us as well. Don't reinforce the greed. Delete the app.

For $5-7 you can get anywhere in San Francisco. That's a pretty good deal. I'm not sure when Lyft is planning to offer the service in other areas, but it's great.

I decided to try Lyft for the first time and will never do it again. Booked 3 days in advance to make sure I had a ride for the night I needed, and got confirmed with a driver named Chris. The night of he must have cancelled leading us to be passed through about 7 different drivers who we would be notified is on the way to pick us up, and then be switched to another time and time again. After the time kept getting pushed back for hours I gave up and found a different way home. This was terrifying to be in an unfamiliar city left stranded, ESPECIALLY WHEN I HAD GOT A RIDE IN ADVANCE. This was pathetic and I would recommend Lyft to absolutely no one.

Terrible service to Manhattan. Take an hour and a half to get home. Normally only take 30 minutes. Picked people up all around town and dropped them off no where near I live. Will NEVER use it again.

It is now more expensive than Uber in Saint Louis during last two days. I don't know the reason but observed on the same route that I used over months.

Lyft has always been good to me. Their drivers are friendlier on average than Uber and the service doesn't seem quite so much out to take money from their customers.

I'm normally an UBER user however; I was sent an invitation for LYFT which included three rides $25 each. Friday I decided to see what LYFT was all about.
My normal fare for this particular route is normally $40-45 LYFT charged me $71 almost double. UBER has great customer service whenever you contact them the respond within 24 hours. I cannot say the same for LYFT they have yet to address the issue of them overcharging me for the ride. I spoke to some other people i know and they've had similar issue with LYFT. LYFT is a SCAM & they need to be addressed about their bad business practices.

No matter what you are reported for you will be locked out for 3months while they 'investigate' or but while they do that they ignore your emails. This is the 2nd time I've been locked down due to having a carseat in my front seat since I don't let anyone in that seat. But because I don't have a dashcam for photo proof I will be locked for 3 months yet again because in their eyes the customer is always right. I'll say this I love Uber more in this aspect they investigate and have an answer for you within 48 hours.

I just signed up with lift about two weeks ago I bought $100 gift card up tried to apply to my account and according to them it is not valid but they have absolutely no customer service I'm sure it is nothing but AI that answers everything nobody works there there is no phone number nor can they pick you up most the time from where they dropped you off conveniently enough don't get it what a horrible company Uber is not much better but at least they don't steal your money!

ATTENTION TO PHILADELPHIA RESIDENTS: Stop using Lyft. One of their drivers is using fake photos to accuse riders of damaging their car to rob them of $100-250 worth of damage fees. Even after providing photo proof that this did not occur, Lyft customer service continues to ignore the issue and not issue a refund. On Twitter, multiple people in Philadelphia have experienced the same issue and LYFT HAS DONE NOTHING ABOUT IT. Avoid Lyft at all costs until this criminal driver is caught and the passengers affected are refunded.

I have contacted Lyft multiple times through multiple platforms with multiple requests for a follow-up and received no response.

They will screw you over every single time, they laugh all the way to the bank after they screwed you over and there is no way for you to talk to a live scammer.
Their online support reflects what this company is GARBAGE!