Lyft

Not even 1 DAY of driving. Account was stuck and customer service was a total JOKE! DELETED ACCOUNT AND APP IMMEDIATELY.

The driver went off the side of the express way almost hit the guard rail. CS is horrible no help!

Charged 63 dollars for a 4 mile drive! F Lyft. What else is there to say? Stupid, absurd charges.

Reporté u a agresión de un conductor de Lyft fué horrible estaba aterrorizada, el tipo se devolvió para agredirme, y esta noche por una carrera que tengo grabada toda la conversación que debía costarme 14$ en 20 min el chico de Yemen se tomo 45 min y me cobraron 25 dolares, ya basta el abuso, y la inseguridad. Pero tengo las pruebas y miabogado se va encargar.

Vengo a editar mi comentario, porque puse q la atención al cliente era mala en un pasado, y la verdad que a mejorado atienden bastante rápido últimamente, pero sigue el problema de los pagos lyft le está robando a sus driver hasta el 70% de sus ganancias yo lo probé hice encuestas con muchas clientes y muchas veces de cada 3 dolares que paga drivers cobra entre 7 y 11 dólares, además de que la seguridad para sus drivers es pésima, culaquier persona sin verificar el id puede montar tu carro 0

No customer service number, per the latest trend in innovative ways to avoid accountability. And when I tried to make a complaint online, the site just kept spinning. Apparently they don't want to hear it. So, I'll just tell everyone else.

When the driver showed up, he didn't even verify who I was. So I told him my name. He barely nodded, and said that he was on the phone with his brother. It was pretty obvious he was on the phone, since he had the speaker on and was in a loud conversation for the ENTIRE ride - about 30 minutes. He didn't even acknowledge me when I thanked him. VERY. RUDE.

And I have NO respect for businesses that don't provide customer service. Which is a LOT of businesses these days. And none of them get my money anymore. I'll pick up my own food, ride the bus, make my own clothes, etc. before I put up with BS like that. Paying customers deserve better!

I rode with Carlos in Orlando for a short trip to a business meeting. Later that day I was charged $150 for damage to the car and they attached a photo of vomit in 'a car'. Obviously this was not me, or I would not be posting. There was nothing indicating the time or date or even if it was the car I had ridden in. I asked for a time-date stamp, which is readily available on any smart phone photo yet Lyft declined to provide this. Worst of all, the fee I was charged is double what their app says the damage fee is for an event like this. Several emails, all the same reply, 'we aren't changing this fee'. Never again. Don't ride LYFT, go to UBER. If you must ride with LYFT, take a photo when you get out of the car, at least your credit card company will believe you.