• Made-in-China

Made-in-China

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Overview

Made-in-China has a rating of 3.8 stars from 223 reviews, indicating that most customers are generally satisfied with their purchases. Made-in-China ranks 4th among Sourcing sites.

Proactively asks for customer feedback

This company responds to reviews on average within 8 days

Positive reviews (last 12 months): 72.3%
Positive
120
Neutral
7
Negative
39
60
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How would you rate Made-in-China?
Top Positive Review

“Excellent Sales Service”

Blake M.
10/2/24

My experience with sales and customer care during the inquiry and purchase was very good. The product arrived on time. I opted to pick up from the shipping warehouse in Vancouver, and was disappointed that they could not load into my vehicle. Lucky the box was small and I am strong. Opening the shipping box later, I discovered some paint damage on the product because the small metal parts were not protected with bubble wrap. Also, the product requires some assembly, and there are no instructions. It looks like I am required to wire the electric motor to the controller myself, and must provide a North American compatible power cable and plug. This step would have been much easier at the factory, and is an unusual expense for a new product, and requires knowledge and expertise. I have not assembled or tested the product yet.

Top Critical Review

“Bad quality socks”

Kate B.
9/19/24

We ordered a batch of socks for our studio (Helsinki, Finland) through this website with our logo and grip. The process was quick, and communication was efficient, but the quality of the socks is terrible. After just the second wash, following the manufacturer's care instructions, the socks have already lost their appearance. The grip no longer matches the declared color; instead of being transparent, it has turned gray. Overall, the socks look worn out after only two washes, and despite discussing this with the manufacturer, we have yet to reach a solution.

Reviews (223)

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customer service (15)
Thumbnail of user sharons3898
Idaho
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

This is my first experience using this web site. Initially, I started pushing all the buttons and ordering all kinds of samples. I soon learned the value of notifications and sellers information which made my communication much easier. I feel it was easy enough to use, I can easily find what I need quickly. I would happily refer Made-in-China's platform to my friends.

Thumbnail of user yaminas3
New Jersey
1 review
0 helpful votes
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November 4th, 2024
Verified purchase

I loved my experience with Anna. She is always willing to help and go the extra mile and beyond to make sure we are happy. Thank you Anna!

Thumbnail of user ceciliam410
Chile
1 review
0 helpful votes
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July 25th, 2024
Verified purchase

Very satisfy goods arrived on time and received what I expected. Seller was very specific and gave me a wonderful attention to all my doubts and questions.

Thumbnail of user kitwin
Canada
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

It was great, the representative met my needs, got my product on time, she did a follow up on how the product worked, can't ask for anything more

Thumbnail of user bhuttoellmanm
South Africa
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

Good service only that my device was not working but otherwise I am happy and satisfied with your services and looking forward to continuing placing more goods from you

Thumbnail of user monawera
Canada
1 review
0 helpful votes
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November 5th, 2024
Verified purchase

For my first order ever, I'm very satisfied with my order and seller. Communication, quality and shipping was great.

Thumbnail of user tsakanim
South Africa
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase

Ana is very passionate about her work. She is always available to advise and support from the buying until the delivery. She is very professional, dedicated and knowledgeable about her work.
Keep it up.

Thumbnail of user audreyy51
Singapore
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

Very quick in response, and very on-the-ball with all requests put in.
Wonderful experience in all :)

Thumbnail of user juancarlom2
Dominican Republic
1 review
0 helpful votes
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October 23rd, 2024
Verified purchase

My experience is very good.Suppliers ask always and just take a few minutes to see the Chinese world of product.

Thumbnail of user angeliquej35
South Africa
1 review
0 helpful votes
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August 28th, 2024
Verified purchase

Brilliant, can do attitude. Fast efficient production and processes.
Friendly and helpful interactions.

Thumbnail of user nestorfrompuertoricop
Puerto Rico
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

The cables are Excelent, the price Perfect, and the sales lady Super Professional.

I am very happy with my purchase.

Thumbnail of user mooketsim2
Botswana
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

The experience has been good. Very good. The shipping time also good. Agents I used is also trustworthy.

Thumbnail of user dennisp1037
Costa Rica
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

Purshase was very easy, the provider guide me to complete the order in a very quick and easy way.
I will definately continue buying.

Thumbnail of user filippom19
Italy
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

Interaction ok
Speed and prmptness ok
Delivery ok
Product ok

No formal invoice available. That's bad

Thumbnail of user barryg682
United Kingdom of Great Britain and Northern Ireland
1 review
0 helpful votes
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October 29th, 2024
Verified purchase

Comunication was good. Fast service and kept upto date with order. Will be using again. Thanks so much for all you have done
barry grantham

Thumbnail of user anojk4
Netherlands
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

Negatives
1. After making my request, very few suppliers came forward with prices, some only contacted me as far as 10 days later. None offered me their best price (which is what I asked for, to save time) but some eventually came down in price. One supplier in particular was very forceful and tried to beat every other suppliers price. And then sulked (like a child) when I did not chose them because they originally offered me the highest price. I got the distinct feeling this supplier would have sold their mother, just to out bid everyone else. Not professional at all.
2. I ordered 6 May; was told they would dispatch quickly and within one week. Dispatch date was actually 24 May.
3. Then no tracking available for the entire journey and my items arrive with no warning/date/time.
4. Original delivery date given was 20 June but many delays meant my order did not dock in UK until 5 July and then reached me on 10 July.
6. Although I received my items both boxes were badly crushed and deformed, it was only luck that the manufacturer (Deye) had cleverly left sufficient space and fitted corner strengthening packing, that the items were not damaged.
7. Even the date of purchase in the title of this review is incorrect.
8. Overall VERY POOR.

Positives
1. I learnt a lot, my items did eventually arrive and my supplier (Anhui Kingwooh Energy Technology Co. Ltd. *******@kingwoohsolar.com -Telephone 86-*******0517) was amazing, doing his very best. Excellent customer service from him, I will use them again and again.

Thumbnail of user jiaot
Jiao T. – Made-in-China Rep

Dear Anoj,
Thank you for taking the time to provide us with your feedback. We understand that your experience with our service has not been up to your expectations, and we sincerely apologize for any inconvenience this may have caused you.

1. Regarding the shipping time, we have verified that you placed the order on May 6, and the supplier shipped it on May 24. The agreed shipping time in the order is within 100 days after the advance payment is received, so the supplier did not delay the shipment.

2. Concerning logistics tracking, our platform currently supports tracking for some courier and postal services. However, since you chose sea freight, some shipping companies do not have trackable data, which is why you are unable to track the logistics status on our platform.

3. As for the long transportation time, it is true that sea freight takes longer, but it is significantly cheaper than air freight. This can be discussed with the supplier to choose the most suitable logistics method before placing the order.

Lastly, we appreciate your recognition of our supplier's services and hope to have the opportunity to provide you with even better service and a smoother purchasing experience in the future.

Made-in-China.com Service Team

Thumbnail of user aaronrmatthes
Florida
1 review
0 helpful votes
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October 19th, 2024

Made-in-china allows fraudulent companies to defraud customers. An example is the company Ganzhou Canyee Ecommerce Co Ltd. It reportedly had a plant area of 300 sq meters, a MFG designation of ISO9000, a customer rating of 4.1, a staff of 30, and had been in business since 2019, It had a contact of Wang Fei, Chief Executive Officer, Ganzhou Canyee Ecommerce Co., Ltd.,wangfei at canyeeinc.com, gordon atcanyeeinc.com, their 'company' webiste was (it is now down) https canyeegroup.en.made-in-china.com

It had a company page on made-in-china.com. All of that was FALSE. It was It was a fraudulent company, and it existed on Made-In-China.com. They defrauded me out of $4000. The company is ghosted now. Cannot access supplier website, and the emails no longer exist.

Made-in-China.com does not vette them. They allow all fraudsters to create a front to take your money. There is no barrier to entry or reprecussions. Shame on Made-in-China. Their reputation preceeds them, and it is to be found in the gutter.

Products used:
FRAUDULENT. MONEY TRANSFERRED, NO FULFILLMENT. COMPANY WAS A FRAUD. MADE-IN-CHINA.COM ALLOWS THIS TO OCCUR

Service
Value
Shipping
Returns
Quality
Thumbnail of user thebem
Botswana
1 review
0 helpful votes
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August 1st, 2024
Verified purchase

It was great, only try speed up notification of payment(verify proof of payment to supplier on time)

Thumbnail of user yoshifumii
Japan
1 review
0 helpful votes
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June 20th, 2024
Verified purchase

They worked carefully with me until the specifications were firmly decided. I think it would be easier to purchase if the import procedures were made clear in advance.
I understand that it varies by product, but it was difficult to understand how much would be charged to which company at what stage.
I am satisfied with the manufacturer's response and the product.

Thumbnail of user nelisam1
South Africa
1 review
0 helpful votes
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July 7th, 2024
Verified purchase

Supplier sent my order via Poat office which it took a month long with few days which then it came with rediculous high customs and taxes when I have time I will return the order i haven't even fetch it from post office I was really disappointed with the service am never using this supplier ever again.

Thumbnail of user jiaot
Jiao T. – Made-in-China Rep

Dear Nelisa,

We are deeply sorry to hear about the frustration and disappointment you have encountered with your recent order. Please be informed that the shipping method for your order should have been agreed upon with the supplier. If the shipping method used by the supplier differs from what was initially promised, we encourage you to file a complaint with our after-sales team(Online-trading@made-in-china.com). Additionally, you may wish to discuss with the supplier the possibility of receiving some form of compensation for the additional costs incurred due to customs and taxes.

Thumbnail of user anthonyo806
New York
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

I started a little business venture. I came across the machine I needed through this website. My first quote I asked for was quickly answered by an amazon g employee named Evelyn. All the questions/regards I had, were answered. The pricing was exceptional. And the shipping came quicker then excepted.

Thumbnail of user karlk335
Colorado
1 review
0 helpful votes
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July 9th, 2024
Verified purchase

The buying process is not finished yet, therefore I can only say the communication worked well.
Once the orders are fulfilled, I can say if it all worked out well.
Therefore I leave one star open.

Thumbnail of user mariannes341
Canada
1 review
0 helpful votes
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July 9th, 2024
Verified purchase

Buying these products was simple and Seamless. The product arrived in excellent condition. The quality is above expectation and the workmanship is perfect.

Thumbnail of user rj458
Netherlands
1 review
0 helpful votes
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August 1st, 2024
Verified purchase

Support was outstanding and got exactly what was ordered. Response time was super quick. Quality of products is outstanding.

Thumbnail of user rf568
Italy
1 review
0 helpful votes
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June 18th, 2024
Verified purchase

Tutto ok
I certify that this review is based on my own experience and that I am in no way affiliated with this business, and have not been offered any incentive or payment from the business to write this review

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Company Representative

Thumbnail of user jiaot
Jiao T.
Typically responds within 8 days

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