Overview
Made-in-China has a rating of 3.9 stars from 372 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Made-in-China most frequently mention and customer service. Made-in-China ranks 2nd among Sourcing sites.
Made-in-China has very good products for retailers and entrepreneurs from manufacturers in China who have been in business for many years.
You can look at everything at your leisure, are not constantly annoyed by advertising like on many other large platforms and can contact the manufacturers super quickly and easily to place orders or request product customization.
One of the best purchase that ever happend to me. I took my time and ordered from the best store even though the shop was not verified, I was skeptical about it but at the end I made the best choice. I will continue to patronise them. The seller was super attentive and communication was excellent.
Unfortunately we have ordered 250 coffee mugs with our logos from made in China and they were terrible. CHEEP RUBBISH
They took it upon them selves to change our logo and stretch it out of proportion not to mention the writing on the back of these cups was crocked. Made in china to date have been no help and we have not had the support expected from them. DO NOT USE MARKET UNION LTD they will take your money and deliver rubbish.
All in all a really bad experience.
We have ordered 250 coffee mugs to be printed with our logo on the front and a description on the back. Unfortunately we are verry disappointed with the quality and standards from this company. They have taken it upon them selves to stretch our logo making it out of proportion and disfigured. Further more they have printed the righting on the back on an angle and not straight with the cup and its clearly visible.
We have asked them to resolve this problem how ever they have just wiped there hands of it and have told us that there is no problem with this. We have also contacted made in China about this problem but have not had any useful reply.
We have offered to send the cups back at there cost and have them make them again to a decent standard but now we are just getting ignored.
I would recommend being very careful when using this site as once the sale is made there is verry little support for the customer.
Now we have 250 coffee cups that we are to embarrassed to send out.
Customer service not good and seller are liar and steal money
Hi XAVIER,
We sincerely apologize for the issues with your order. We have received your complaint and are currently following up to resolve it. If you have any further questions, please feel free to contact sts@made-in-china.com directly.
Made-in-China.com Service Team
Mir wurde das falsche teil geliefert obwohl ich im vorhinein gefragt habe ob es sich um dieses handelt.
Hallo Roland,
Zunächst möchten wir uns für das Problem mit Ihrer Bestellung entschuldigen. Sie können sich zunächst mit dem Lieferanten in Verbindung setzen, um ein Ersatzteil zu vereinbaren, oder einen Rücksendungsantrag stellen. Bei weiteren Fragen können Sie uns gerne kontaktieren:https://www.made-in-china.com/aboutus/contact/
Disappointed - there are not enough process options - or support - from Made In China. And everything would seem it is more beneficial to the seller than the buyer.
My item hadn't arrived and as there was inactivity in the delivery process, MIC closed the item and paid the seller. Item still hasn't arrived.
There should be more options available to extend the process until the items is officially delivered - OR NOT.
Hi Simon,
We sincerely apologize for the inconvenience you experienced with your recent purchase. We want to inform you that your order has already been shipped, and we sent you an email with the shipping details and tracking information at the time of dispatch. Please kindly check your email inbox for these details.
Additionally, we offer an option to delay shipment upon the buyer’s request. If you have not yet received your package, please contact us at sts@made-in-china.com, and we will be happy to assist you in resolving this matter.
Made-in-China.com Service Team
When launching a new product and service you want your supplier to work with you. When I grow we all grow together. That is what I have experienced working with George. The reminders of special and inventory is greatly appreciated. I could not have found a better supplier for my company. I look forward to growing our business together.
My sales guy Parker was very helpful and efficient from the start of our communications. Order was delivered on time and as requested the quality was the same as we discussed/ very please and will buy again.
Receive lots of samples and was packed very well. Arrived in tact x
We sent a drawn to scale sketch of our background with specific measurements of 1.6cm. The supplier went against this and made the squares 1.2cm. We also repeatedly asked the supplier to make our boxes 11cm tall and she she went against this and made them smaller (10.5cm) and now the boxes don't fit our products. The supplier has refused to let us send it back. Has refused a re-make and has refused a refund. They called us names like unprofessional all because we wants things done specifically. They had cut communication and we are left with defective goods that we cannot use. The shipping was beyond late. I believed it took!
The company also tried tricking us into paying for boxes we did not enquire about. Their response was that it was only for the payment however as a business we need accurate records and account so we asked them to change it to the boxes that we had enquired about. It took 4 times of me asking for them to change it.
Hi Dsp D.,
We are truly sorry to hear about the quality issue with your product. Please feel free to reach out to us at sts@made-in-china.com, and we will assist you in coordinating with the supplier to find a resolution.
Made-in-China.com Service Team
Always efficient service and great product. Very pleased with purchase.
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- Nanjing, Jiangsu, China
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Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi lance,
Our after-sales team is currently following up on your order issue and will get back to you as soon as possible. If you have any further questions, please feel free to contact us at sts@made-in-china.com.