Made-in-China has a rating of 3.9 stars from 371 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Made-in-China most frequently mention and customer service. Made-in-China ranks 2nd among Sourcing sites.
I ordered something and it was not as described. I asked for a refund and the platform denied it becasue the seller denied it. It caused us to negotiate a settlement that was more advantageous for the seller who did not perform as expected. Will not use the site again.
The experience has been good. Very good. The shipping time also good. Agents I used is also trustworthy.
Brilliant, can do attitude. Fast efficient production and processes.
Friendly and helpful interactions.
The size labels on the packaging are placed on top of others, which sometimes does not correspond to the indicated size. Ordered L and M, received on one model, XL and even XXL. Really disappointed!.
Dear Jerome,
We are truly sorry to hear about the size discrepancy in your recent order. It is never our intention to disappoint, and we understand how this can affect your experience.
To resolve this issue, we suggest you coordinate directly with the supplier to discuss the possibility of either sending the correct sizes or providing a partial refund. We are here to support you and can facilitate communication with the supplier if needed.
Should you require our assistance in this matter, please do not hesitate to reach out to us at online-trading@made-in-china.com.
We look forward to making this right for you.
Made-in-China.com Service Team
Everyone I have dealt with has been awesome. Only issue is when trying to make payments. Banks don't always seem to trust. Site search tends to fine what looking for.
Actually, my first experience on MiC was not bad at all. Unfortunately, the payment options offered were very few. On Alibaba, for example, you can transfer money to a European bank in euros. This is cheaper and more convenient.
Hello Heiko E., Thank you for taking the time to write a review for us.
We are working on the European bank transfer business you mentioned, thank you very much for your suggestion.
The Made-in-China.com Service Team
I ordered masks through made-in-china.com from "Wuhan Xin Lai Fu Hydraulic Pneumatic Equipment Co., Ltd.". Seller took money through Paypal but first keep making excuses and then gave fake tracking number which got delivered to some random place in New York instead of PA where I live. I raised this issue multiple times with made-in-china.com but they have done absolutely nothing. I am still waiting till date any action taken by the management against scam seller.
Tried them in 2019, instantly found scammers selling way too cheap items, tried again in 2021, same thing, cheap prices, they contact me outside of app, want bank transfer or Western Union... Do not use!
We experienced excellent service and well organised from the start until we received our products. Products are also of very good quality
We are a Japanese company, engaged in the business of mobile phone accessories. Most of our products come from Chinese factories. Due to the epidemic, we had to find new manufacturers.
Since we often have business cooperation with China, there are many business partners and friends in China who recommended Made-in-china to me.
We found some suitable suppliers on this platform. Special thanks to Ashely, the purchasing consultant of Made in China.com, she told us how to check the SGS certification report of the suppliers. This is very useful for us, we can check the factory's production capacity, product certification, business registration information.
If you are concerned about risks, it is recommended that you find certified suppliers on this platform, which can greatly reduce the chance of being cheated.
Dear Gloria,
We sincerely apologize for the inconvenience you have experienced. Our support team will reach out to you to understand the situation better.
If you need any assistance, please feel free to contact us at: online-trading@made-in-china.com.
Made-in-China.com Service Team