Made-in-China has a rating of 3.8 stars from 223 reviews, indicating that most customers are generally satisfied with their purchases. Made-in-China ranks 4th among Sourcing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 8 days
My experience with sales and customer care during the inquiry and purchase was very good. The product arrived on time. I opted to pick up from the shipping warehouse in Vancouver, and was disappointed that they could not load into my vehicle. Lucky the box was small and I am strong. Opening the shipping box later, I discovered some paint damage on the product because the small metal parts were not protected with bubble wrap. Also, the product requires some assembly, and there are no instructions. It looks like I am required to wire the electric motor to the controller myself, and must provide a North American compatible power cable and plug. This step would have been much easier at the factory, and is an unusual expense for a new product, and requires knowledge and expertise. I have not assembled or tested the product yet.
We ordered a batch of socks for our studio (Helsinki, Finland) through this website with our logo and grip. The process was quick, and communication was efficient, but the quality of the socks is terrible. After just the second wash, following the manufacturer's care instructions, the socks have already lost their appearance. The grip no longer matches the declared color; instead of being transparent, it has turned gray. Overall, the socks look worn out after only two washes, and despite discussing this with the manufacturer, we have yet to reach a solution.
This is my first experience using this web site. Initially, I started pushing all the buttons and ordering all kinds of samples. I soon learned the value of notifications and sellers information which made my communication much easier. I feel it was easy enough to use, I can easily find what I need quickly. I would happily refer Made-in-China's platform to my friends.
I loved my experience with Anna. She is always willing to help and go the extra mile and beyond to make sure we are happy. Thank you Anna!
Very satisfy goods arrived on time and received what I expected. Seller was very specific and gave me a wonderful attention to all my doubts and questions.
It was great, the representative met my needs, got my product on time, she did a follow up on how the product worked, can't ask for anything more
Good service only that my device was not working but otherwise I am happy and satisfied with your services and looking forward to continuing placing more goods from you
For my first order ever, I'm very satisfied with my order and seller. Communication, quality and shipping was great.
Ana is very passionate about her work. She is always available to advise and support from the buying until the delivery. She is very professional, dedicated and knowledgeable about her work.
Keep it up.
Very quick in response, and very on-the-ball with all requests put in.
Wonderful experience in all :)
My experience is very good.Suppliers ask always and just take a few minutes to see the Chinese world of product.
Brilliant, can do attitude. Fast efficient production and processes.
Friendly and helpful interactions.
The cables are Excelent, the price Perfect, and the sales lady Super Professional.
I am very happy with my purchase.
The experience has been good. Very good. The shipping time also good. Agents I used is also trustworthy.
Purshase was very easy, the provider guide me to complete the order in a very quick and easy way.
I will definately continue buying.
Interaction ok
Speed and prmptness ok
Delivery ok
Product ok
No formal invoice available. That's bad
Comunication was good. Fast service and kept upto date with order. Will be using again. Thanks so much for all you have done
barry grantham
Negatives
1. After making my request, very few suppliers came forward with prices, some only contacted me as far as 10 days later. None offered me their best price (which is what I asked for, to save time) but some eventually came down in price. One supplier in particular was very forceful and tried to beat every other suppliers price. And then sulked (like a child) when I did not chose them because they originally offered me the highest price. I got the distinct feeling this supplier would have sold their mother, just to out bid everyone else. Not professional at all.
2. I ordered 6 May; was told they would dispatch quickly and within one week. Dispatch date was actually 24 May.
3. Then no tracking available for the entire journey and my items arrive with no warning/date/time.
4. Original delivery date given was 20 June but many delays meant my order did not dock in UK until 5 July and then reached me on 10 July.
6. Although I received my items both boxes were badly crushed and deformed, it was only luck that the manufacturer (Deye) had cleverly left sufficient space and fitted corner strengthening packing, that the items were not damaged.
7. Even the date of purchase in the title of this review is incorrect.
8. Overall VERY POOR.
Positives
1. I learnt a lot, my items did eventually arrive and my supplier (Anhui Kingwooh Energy Technology Co. Ltd. *******@kingwoohsolar.com -Telephone 86-*******0517) was amazing, doing his very best. Excellent customer service from him, I will use them again and again.
Made-in-china allows fraudulent companies to defraud customers. An example is the company Ganzhou Canyee Ecommerce Co Ltd. It reportedly had a plant area of 300 sq meters, a MFG designation of ISO9000, a customer rating of 4.1, a staff of 30, and had been in business since 2019, It had a contact of Wang Fei, Chief Executive Officer, Ganzhou Canyee Ecommerce Co., Ltd.,wangfei at canyeeinc.com, gordon atcanyeeinc.com, their 'company' webiste was (it is now down) https canyeegroup.en.made-in-china.com
It had a company page on made-in-china.com. All of that was FALSE. It was It was a fraudulent company, and it existed on Made-In-China.com. They defrauded me out of $4000. The company is ghosted now. Cannot access supplier website, and the emails no longer exist.
Made-in-China.com does not vette them. They allow all fraudsters to create a front to take your money. There is no barrier to entry or reprecussions. Shame on Made-in-China. Their reputation preceeds them, and it is to be found in the gutter.
Products used:
FRAUDULENT. MONEY TRANSFERRED, NO FULFILLMENT. COMPANY WAS A FRAUD. MADE-IN-CHINA.COM ALLOWS THIS TO OCCUR
It was great, only try speed up notification of payment(verify proof of payment to supplier on time)
They worked carefully with me until the specifications were firmly decided. I think it would be easier to purchase if the import procedures were made clear in advance.
I understand that it varies by product, but it was difficult to understand how much would be charged to which company at what stage.
I am satisfied with the manufacturer's response and the product.
Supplier sent my order via Poat office which it took a month long with few days which then it came with rediculous high customs and taxes when I have time I will return the order i haven't even fetch it from post office I was really disappointed with the service am never using this supplier ever again.
Dear Nelisa,
We are deeply sorry to hear about the frustration and disappointment you have encountered with your recent order. Please be informed that the shipping method for your order should have been agreed upon with the supplier. If the shipping method used by the supplier differs from what was initially promised, we encourage you to file a complaint with our after-sales team(Online-trading@made-in-china.com). Additionally, you may wish to discuss with the supplier the possibility of receiving some form of compensation for the additional costs incurred due to customs and taxes.
I started a little business venture. I came across the machine I needed through this website. My first quote I asked for was quickly answered by an amazon g employee named Evelyn. All the questions/regards I had, were answered. The pricing was exceptional. And the shipping came quicker then excepted.
The buying process is not finished yet, therefore I can only say the communication worked well.
Once the orders are fulfilled, I can say if it all worked out well.
Therefore I leave one star open.
Buying these products was simple and Seamless. The product arrived in excellent condition. The quality is above expectation and the workmanship is perfect.
Support was outstanding and got exactly what was ordered. Response time was super quick. Quality of products is outstanding.
Tutto ok
I certify that this review is based on my own experience and that I am in no way affiliated with this business, and have not been offered any incentive or payment from the business to write this review
Source quality products Made in China. Find reliable China Suppliers, Manufacturers, Factories, Wholesalers & Exporters on the leading B2B e-commerce website Made-in-China.com.
Dear Anoj,
Thank you for taking the time to provide us with your feedback. We understand that your experience with our service has not been up to your expectations, and we sincerely apologize for any inconvenience this may have caused you.
1. Regarding the shipping time, we have verified that you placed the order on May 6, and the supplier shipped it on May 24. The agreed shipping time in the order is within 100 days after the advance payment is received, so the supplier did not delay the shipment.
2. Concerning logistics tracking, our platform currently supports tracking for some courier and postal services. However, since you chose sea freight, some shipping companies do not have trackable data, which is why you are unable to track the logistics status on our platform.
3. As for the long transportation time, it is true that sea freight takes longer, but it is significantly cheaper than air freight. This can be discussed with the supplier to choose the most suitable logistics method before placing the order.
Lastly, we appreciate your recognition of our supplier's services and hope to have the opportunity to provide you with even better service and a smoother purchasing experience in the future.
Made-in-China.com Service Team