• mail.com

mail.com

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Overview

mail.com has a rating of 1.5 stars from 216 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about mail.com most frequently mention customer service, irregular activity, and credit card problems. mail.com ranks 178th among Email sites.

  • Service
    46
  • Value
    42
  • Shipping
    17
  • Returns
    20
  • Quality
    44
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
3
10
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How would you rate mail.com?
Top Positive Review

“Excellent, free, webmail. I've had an account 9yrs”

Jean d.
3/28/22

Since 2013 I've had my account. It has typical features. I have 12 folders added to sort mail. It has good spam control. Aft I got familiar with its differences find is easy to use, as any other free webmail.

Top Critical Review

“Account was closed by their mail.com system with out any notice and all of our emails and data were”

art e.
2/22/24

Account was closed by their mail.com system with out any notice and all of our emails and data were cancelled I wonder how can they stay on the market with such a miserable service Perhaps they pay some freelancer from india, balgladesh or pakistan to code their mail.com webmail Maybe that's a love story between mail.com and the pakistani programmer? And perhaps they don't want to hire anyone else? Data dell'esperienza: 14 febbraio 2024

Reviews (216)

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Reviews that mention popular keywords

email address (25) email service (27) email account (27)
Thumbnail of user rono82
New York
1 review
2 helpful votes
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January 26th, 2021

Keeps saying technical error. Absolute worst service ever. Very frustrating to say the least. Done using it!

Thumbnail of user dons69
Ireland
1 review
13 helpful votes
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October 27th, 2015

This outfit is used by scammers, who duplicate gmail.com addresses and then divert emails for criminal purposes.

Thumbnail of user marekf1
Italy
1 review
11 helpful votes
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October 23rd, 2018

Can't access my account, i have tried logging in but was blocked due to apparent "irregular activities"! Stay away from them!

Thumbnail of user abhishekr18
California
1 review
13 helpful votes
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March 3rd, 2019

Fake email service provider. Automatically blocks account and steals your information. Never use it.

Thumbnail of user kathh16
Australia
1 review
2 helpful votes
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December 15th, 2020

Still waiting for access to my account. Automatically generated responses are the way they deal with hacked accounts

Thumbnail of user jahjahj
Norway
1 review
11 helpful votes
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February 16th, 2016

These guys will steal ALL YOUR PRIVATE INFORMATION!

They will use your newly created email adress and sell it to other companies that will then SPAM YOU EMAIL BOX With sales pitches for all sorts of ITEMS!

Your email adress is never safe, its beeing shared, and sold, along with your info so they can spesificly target things you like or are intested in for then to try and sell you things VIA SPAM EMAILS u receive.

You dont have to share or tell your email adress to anyone, u dont even have to send any mails to anyone, they will start feeing and spamming you sales pitch emails from PET COMPANIES and other sales companies.

These kind of sites should be ILLEGAL, and its a shame there is no security anymore in FREE EMAIL SERVICES, its all a scam to abuse your privacy and HARRASS YOU WITH SPAM SALES PITCH EMAILS.

SHAME SHAME SHAME, NEVER USE THIS EMAIL PROVIDER EVER FOR YOUR OWN SAFETY!

Thumbnail of user forg1
Texas
1 review
0 helpful votes
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June 9th, 2022

I've had several accounts over the years and they stop working w/o notice.
Lost everything. TERRIBLE

Thumbnail of user jamt5
GB
1 review
5 helpful votes
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December 13th, 2017

Wankers! Never use! They are scamming everyone. Do not use! Terrible
Never ever go near this mail service

Thumbnail of user robertot
Italy
12 reviews
17 helpful votes
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October 1st, 2010

It has so great domain, but I don't like so much it's old style homepage and it's so slow user interface...

Thumbnail of user rickd476
Maryland
1 review
0 helpful votes
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October 12th, 2021

They blocked my new account for no reason. Fake security team wouldn't lift block. Total sham operation.

Thumbnail of user shawnac14
Australia
1 review
4 helpful votes
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March 21st, 2018

I really thought I found my perfect email provider. But I never had so much trouble with any of the email providers. Each time I sent an email, it returned as the following,

Your message did not reach some or all of the intended recipients.

Subject: Venue and date for the next judging course
Sent: 21/03/2018 7:48 PM

The following recipient(s) cannot be reached:

'Russell Field' on 21/03/2018 7:48 PM
503 Bad sequence of commands

'Russell Field' on 21/03/2018 7:48 PM
503 Bad sequence of commands

And you can't send more than 5 recipients. Look at the message from mail.com

Your message did not reach some or all of the intended recipients.

Subject: FW: My new email address
Sent: 21/03/2018 7:19 PM

The following recipient(s) cannot be reached:

'David Miller' on 21/03/2018 7:19 PM
503 Bad sequence of commands

'David Miller' on 21/03/2018 7:19 PM
503 Bad sequence of commands

'Russell Field' on 21/03/2018 7:19 PM
503 Bad sequence of commands

'Russell Field' on 21/03/2018 7:19 PM
503 Bad sequence of commands

'Kenneth Caldwell' on 21/03/2018 7:19 PM
503 Bad sequence of commands

'Kenneth Caldwell' on 21/03/2018 7:19 PM
503 Bad sequence of commands

'Alan Hitchell JP' on 21/03/2018 7:19 PM
503 Bad sequence of commands

'Sara Corlis' on 21/03/2018 7:19 PM
503 Bad sequence of commands

Don't use them until their problems are fixed. They provide a paid premium email, but after several tries on their free email, looks like it has many issues with their hosting provider.

Thumbnail of user gerardk21
South Africa
1 review
11 helpful votes
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July 12th, 2018

I have been a client of this service for the past 6 months, everything was fine until yesterday! I have tried logging in, but was blocked due to apparent "irregular activities" - WHAT IRREGULAR ACTIVITIES? - have just received new fresh mintly printed business cards with this f#%^$ email address that i have created with them! Now, after reading all the comments i'm afraid that i have lost all my details an dhave to print new cards! For F$%^$ sakes!, my clients have this email, everyone mails me here! These people are arseholes and deserve to burn in hell! STAY THE F$%^& AWAY IF YOUR INFORMATION AND EMAIL ARE IMPORTANT TO YOU! Unless you really like wasting your time and losing things just because. I'm really dissapointed, but it seems there are more people out there with dodgy behavior who are posing as legitimate business. THIS IS THE DEVILS WORK! HE IS USING THEM TO FRUSTRATE YOU AND DESTROY YOUR CHARACTER, because you will snap at the stupidity and the amount of time wasted and information lost! #shakingmyhead #needawhiskey!

Thumbnail of user fredn16
Australia
1 review
9 helpful votes
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July 23rd, 2015

Terrible, some mail arrived 24 hours later, some did not arrive at all based on my tests. Avoid!

Thumbnail of user marcv5
Florida
1 review
13 helpful votes
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August 5th, 2015

DO NOT USE MAIL.COM. THEY'LL CLOSE YOUR ACCOUNT IF YOU DON'T USE IT CONTINUOUSLY AND ERASE ALL YOUR EMAILS!

Thumbnail of user ferim1
Germany
4 reviews
25 helpful votes
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February 17th, 2014

Great email service
Fast setup and line speeds
Very good
10 stars

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Denise K.

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