website thubmnail of Mailchimp
How would you rate Mailchimp?
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Washington
2 reviews
4 helpful votes
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Experience was good
September 12, 2017

I've used mailchimp in the past along with a few other providers and they have done a nice job of offering support even though mostly online.

Date of experience: September 12, 2017
Canada
8 reviews
1 helpful vote
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Love MailChimp!
February 2, 2018

MailChimp is great! We use the free plan and it's been more than enough for us. No support, but we might upgrade to get that option.

Date of experience: January 31, 2018
Canada
8 reviews
1 helpful vote
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My company uses MailChimp for the work mail. The service isn't cheap but we are still not satisfied with some functions.

Date of experience: April 24, 2019
Philippines
4 reviews
8 helpful votes
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Our team is using this tool for a while until such time they stopped in sending emails because of the increase of our subscribers. The sending of emails is cool though, User-interface friendly.

Date of experience: June 15, 2015
France
1 review
4 helpful votes
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Highly professional.
November 22, 2018

I love the service it has not let me down since I've been deployed overseas
Trying to keep up with my projects.

Date of experience: November 21, 2018
Virginia
2 reviews
6 helpful votes
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You would have to be an awful business person to use mail chimp. How can you use a system that only has service M-F 9a to 5p? Is that what is good for the customer or the company. How can you as a business person, give money to a company that can shut down your email program at their whim because their "system" flags something and then YOU have to work to prove you were not wrong.

Date of experience: September 8, 2014
Washington
1 review
4 helpful votes
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I wish I could give this vendor a 0. Mailchimp has the worst user interface and customer support experience ever.

Date of experience: August 10, 2023
Florida
105 reviews
140 helpful votes
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Helped me
December 15, 2016

I tried to get through to my once baby mother with it when she had me blocked on everything else and even though she still wouldn't be reasonable, I appreciate the chance

Date of experience: December 15, 2016
Philippines
2 reviews
3 helpful votes
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So far so good
September 29, 2019

I started to use the trial and now I just purchased from them. I like it because it is simple and very easy to learn. No complain so far.

Date of experience: September 27, 2019
Arizona
13 reviews
57 helpful votes
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This site is very convenient and easy to use. It's also free if you have under a certain amount of emails a month.

Date of experience: July 17, 2014

Overview

Mailchimp has a rating of 3.9 stars from 33 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Mailchimp most frequently mention and email marketing. Mailchimp ranks 69th among Marketing sites.

service
3
value
3
shipping
1
quality
3