• MajorMobiles

MajorMobiles

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Overview

MajorMobiles has a rating of 3.0 stars from 100 reviews, indicating that most customers are generally dissatisfied with their purchases. MajorMobiles ranks 16th among Mobile Phones sites.

  • Service
    15
  • Value
    16
  • Shipping
    15
  • Returns
    11
  • Quality
    14

Instant Feedback

51 reviews

4
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How would you rate MajorMobiles?
Top Positive Review

“Magnificent Customer Service and great value...”

Steve J.
5/1/20

Ordered a new IPad Mini 5 on Wednesday at 11:00, delivered the following day at 15:30. Can't ask for more than that... And 10% cheaper than Curry's... Bargain... Would definitely use again... Thanks Guys...

Top Critical Review

“Cheap Imports! AVOID”

Lisa P.
11/12/20

Major Mobiles sell phones which are imported from Panama at a fraction of price. Therefore, the frequencies are not appropriate for UK market so phone reception will be significantly impaired. Plus some functionality is not available such as Samsung Pay. No refund after 30 days despite advertised. AVOID!

Reviews (100)

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Reviews that mention popular keywords

customer service (6) good communication (3) good service (5)
Thumbnail of user margareta137
GB
2 reviews
0 helpful votes
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October 3rd, 2019
Verified purchase

The mobile I ordered was delivered in very quick time and is really beautiful, I would recommend the class front is very easy marked as I just put mine in my hand bag and on inspection my new phone was scratched quite a bit bummer. Now got a cover to stop this happening. But the over all service from Major Mobiles is one I would recommend to anyone

Thumbnail of user jasonl359
GB
1 review
3 helpful votes
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October 2nd, 2019
Verified purchase

I was a bit anxious about ordering from this sort of company. I have to say they where great and very helpful communicating via email as I am deaf.

Ordered (August 2019) a S10 Plus for my wife and a S10 for myself. They arrived quickly, great packaging and phone in great condition and it works well.

I will certainly buy from them again in the future, I will soon buy a upgraded Ipad.

Service
Value
Shipping
Returns
Quality
Thumbnail of user daves835
GB
1 review
11 helpful votes
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February 13th, 2020

I do not hesitate in highly recommending this online company. Excellent service and competitive prices. Will certainly be back for any tech products in the future. (Item purchased, iPad 7th gen 10.5)
Thanks again, Dave Starr.

Thumbnail of user davidh2281
GB
1 review
2 helpful votes
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September 15th, 2019
Verified purchase

I thought these guys could not be real when I saw the prices. I was delighted that they proved me wrong. 20% cheaper than ANYONE else and delivery the next day exactly as promised.

Thanks MajorMobiles

Thumbnail of user kenneths501
GB
1 review
1 helpful vote
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May 21st, 2020

I am more than pleased from the initial purchase right through to delivery. Very quick and fast delivery. I was kept updated at all times and things couldn't have gone any smoother. This was my first time using MajorMobiles and I am most impressed with the reliable service that they provided so it's 5 stars from me!

Thumbnail of user micheleo63
GB
1 review
11 helpful votes
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June 5th, 2020

I ordered a Brand New Samsung A71 and it arrived within 3 working days via DPD. Not being the most technical of people and having a few queries, I contacted MajorMobiles.com by email with my questions and the very helpful Melanie G (not the Spice Girl?!) replied within less than 1 hour!

Typically, I then had more further technical questions, which I was promised would be answered after referral to a technical colleague. Melanie G delivered on her promise and answered my further queries within 24 hours by email. Now that's what you call Customer Service. I would have given 10 stars but the maximum only appears to be 5.

Tip for consumers:
If you have any questions, the company are happy to answer them by email.

Products used:
Samsung A71

Service
Value
Shipping
Returns
Quality
Thumbnail of user paulinej30
GB
1 review
0 helpful votes
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September 18th, 2019
Verified purchase

Brand new unlocked Samsung Galaxy S10. Sceptical because of price. Bought end of August 2019 in sale at £569. Arrived well packaged in sealed box included AKG ear buds, phone cover and Samsung fast charge UK plug. Great phone, excellent price and service. Would definitely recommend.

Thumbnail of user terryr287
New York
1 review
1 helpful vote
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September 17th, 2019
Verified purchase

Good company, not heard of these people before so was a little apprehensive.
After I placed the order I had confirmation quite quickly then things went a little quiet for a couple of days.
Next thing I knew it was being delivered next day.
All in all I got what I wanted at a very very good price.
Regards

Thumbnail of user margaretm928
GB
1 review
14 helpful votes
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July 15th, 2020

I ordered an iPad Air with a little trepidation but needn't have worried as all was good and the price was so much better than most other places. Despite not paying for quick delivery I got my iPad next day and it came boxed etc as if straight from Apple. Really pleased and if you are looking for an iPad do not hesitate to contact Majormobiles.

Thumbnail of user marciar99
GB
1 review
12 helpful votes
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August 1st, 2020

I needed a replacement for my much loved but out-of-date Apple ipad. Major Mobiles offered a significant discount on the recommended price and having placed the online order, my ipad arrived the very next day.

The 7th generation 10.2 inch ipad is a big improvement on my older model and the customer service from Major Mobiles is first class. I highly recommend this company and I will certainly be dealing with them again.

This is an independent and honest review from a genuine customer.

Thumbnail of user dunashd
Belarus
4 reviews
0 helpful votes
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January 10th, 2021

They have a wide selection of phones that you can choose from. I visited the store and I was not sure of which phone to buy because the had so many pens. That is the kind of store that I like. One that has everything you need I did manage to get hot even I wanted after carefully browsing the selection and I got it delivered in good condition and in a short time.

Thumbnail of user gerryl31
GB
1 review
3 helpful votes
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September 17th, 2019
Verified purchase

Bought Galaxy S10, great phone at great price. Looks like it was for Spanish market as when switched default language was Spanish, but just pressed English. Had the phone for a month, no problems, love it.

Thumbnail of user patriciam1719
GB
1 review
9 helpful votes
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July 2nd, 2020

I cannot thank this company and all its hard working staff enough for their extremely hard work and efficiencydespite the current climate we find ourselves living in. Melanie particularly who immediately replied to my anxious queries with first class courtesy and reassurance. After this reassuring advice I purchased my ipad with confidence on 30th June from their company in England and it arrived the very next morning 1st July. Thank you Major Mobiles for all your hard work. I will definitely use you again.

Thumbnail of user navs11
GB
1 review
0 helpful votes
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October 2nd, 2020

I'm all for buying phones outright and using sim only packs from UK network providers. Having said that I'm also big fan of Snapdragon android phones to which I was surprised to know that the note 9 512GB in blue that i ordered from these guys came with Snapdragon processor. Not many people in UK can get these phones and now I am life time customer of these guys. Amazing service and phones are sealed and brand new global versions. Don't waste your money with UK network providers. Go sim free and buy last year models or latest phones from these guys. Save your self money. People here have been saying why does the phone with international adaptor. Come on guys these phones are at such good price and they are unlocked with better processor so who cares if the charging pins are international. Bless

Thumbnail of user sharonv68
New York
1 review
0 helpful votes
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September 1st, 2019

I made a purchase for a Samsung Galaxy S9 and paid for expedited shipping. My phone shipped the same day and was delivered 2 days later by FedEx. The phone was brand new, unlocked and working perfectly!

Thumbnail of user tewieldt
GB
10 reviews
0 helpful votes
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January 10th, 2021

I have not regretted since the first time that I decided to buy a phone from them because every single device that I have bought from them has turned out to be exactly what I expected and that is what I value most about them. They just need to add more collections to what they already have.

Thumbnail of user dominicp106
GB
1 review
1 helpful vote
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January 5th, 2022
Verified purchase

I never review people normally but these guys are truly the GOATs. When I couldn't find an iPad anywhere, they saved the day, and I received a brand new one at a very reasonable price the NEXT DAY. Very responsive on emails. These are my new go to guys - recommend 100%!

Proof of purchase attached.

Thumbnail of user karinh46
GB
1 review
9 helpful votes
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February 5th, 2020

Faultless transaction from start to finish. Ordered S10 on Friday evening and it arrived via DPD on Tuesday morning. I can highly recommend Major Mobiles. The phone came in sealed package with UK adaptor. I have left no stone unturned to make sure that this is a genuine phone and it is. Rest assured you can buy from this company with confidence and the price is a no brainer. No problems with biometrics and screen protector either.

Thumbnail of user anad84
GB
1 review
2 helpful votes
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September 16th, 2019
Verified purchase

Note Galaxy 9 arrived from USA super fast in 3 days and everything was as described; brand new with UK charger and at very competitive price (about £200 cheaper than from UK retailers). Very efficient and very good service. I would buy from Major Mobiles again.

Thumbnail of user osmanb4
Texas
15 reviews
1 helpful vote
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January 10th, 2021

This is a good phone shop. I like it because so far I have bought three phens form them and each time they have had some very good phones. I like it very much and that is what makes it enjoyable. It is not easy to know what you may want when there is a lot to choose from.

Thumbnail of user alicej102
GB
1 review
11 helpful votes
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March 4th, 2020

At first, i wasnt sure if this website was a scam or fraud, but i still made my order with them. I ordered my iPad 7th generation on the 1st March and i received it today (3rd Mar)! I thought it would take longer as it said standard delivery takes 4-7 business days. My iPad came in good condition, and it is 100% Authentic product.

The only drawback of purchasing iPad on this website is it came with a US plug, but the company did deliver a universal adapter so its fineee.

Overall. I am beyond happy to purchase my iPad with them.

Thumbnail of user ancennela
Ukraine
6 reviews
0 helpful votes
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January 10th, 2021

I liked their service. I wanted to talk to one of them and they were able to connect me ver fast and I had a nice cheat over what I wanted to buy. That is the value of customer service and it amde em lek the even more. They provide warranty and that makes all the better..

Thumbnail of user jenc123
GB
1 review
14 helpful votes
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January 6th, 2020

I treated myself a a new 7th generation iPad for the best possible price anywhere and it arrived very quickly - it came with the power charger in the box and also a separate travel adaptor plug which is nice to have, but I needed the uk plug to slide onto the power charger in order to charge it up at home. I emailed MajorMobiles and within hours received a very nice email from Melanie offering to refund me £6.15 so that I could buy my preferred plug! I received the refund the same day and am extremely happy with the excellent Customer Service I have received.

Thumbnail of user eleanorc50
GB
1 review
7 helpful votes
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June 12th, 2020

Despite Covid19 I was able to talk to customer service with ease! I was able to exchange the colour of the device I ordered after changing my mind. Fast shipping and device is exactly what I ordered! Phone is from Spain but this makes 0 difference to how it performs you just have to change the language at the start ( if you aren't already Spanish speaking lol)! Good site if you want a great deal x

Thumbnail of user aliyab3
GB
1 review
1 helpful vote
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September 16th, 2019
Verified purchase

Brilliant customer service brilliant prices. Wasn't sure about website as hadn't heard or used before. Order was straight forward quick delivery with payment or free over 7 days. Was kept informed with emails and txt in progress of order

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From the business

Company Representative

Thumbnail of user melanieg105
Melanie G.
Customer Support
I have been handling Customer Service at MajorMobiles since 2018. I'm busy answering emails and phone calls and even help pack orders when things get hectic in the warehouse. I love what I do! We get all sorts of queries and I enjoy assisting all our customers but most of all it is the positive feedback and appreciation from customers that make it all worthwhile!

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