• MajorMobiles

MajorMobiles

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Overview

MajorMobiles has a rating of 3.0 stars from 100 reviews, indicating that most customers are generally dissatisfied with their purchases. MajorMobiles ranks 16th among Mobile Phones sites.

  • Service
    15
  • Value
    16
  • Shipping
    15
  • Returns
    11
  • Quality
    14

Instant Feedback

51 reviews

4
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How would you rate MajorMobiles?
Top Positive Review

“Magnificent Customer Service and great value...”

Steve J.
5/1/20

Ordered a new IPad Mini 5 on Wednesday at 11:00, delivered the following day at 15:30. Can't ask for more than that... And 10% cheaper than Curry's... Bargain... Would definitely use again... Thanks Guys...

Top Critical Review

“Cheap Imports! AVOID”

Lisa P.
11/12/20

Major Mobiles sell phones which are imported from Panama at a fraction of price. Therefore, the frequencies are not appropriate for UK market so phone reception will be significantly impaired. Plus some functionality is not available such as Samsung Pay. No refund after 30 days despite advertised. AVOID!

Reviews (100)

Rating

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Reviews that mention popular keywords

customer service (6) good communication (3) good service (5)
Thumbnail of user duncanp23
GB
1 review
1 helpful vote
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September 16th, 2019
Verified purchase

Arrived within 5 days. New sealed phone in brilliant condition just as advertised. Parcel tracking provided. Brilliant price for a brilliant device.

Thumbnail of user susanb1146
GB
1 review
2 helpful votes
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September 13th, 2019
Verified purchase

Competitive price for the mobile, delivered in good time. Packaged as stated with Samsung UK plug. Brand new Samsung item. Good service.

Thumbnail of user hannahm209
GB
1 review
1 helpful vote
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March 31st, 2020

This company was quick and easy to use and I would highly recommend. I had my iPad in less than 2 days.

Thumbnail of user joannaf21
GB
1 review
1 helpful vote
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September 17th, 2019
Verified purchase

Excellent products with reliable fast service, I have used Major Mobiles for a few years for all my phone accessories.

Thumbnail of user sarahc870
GB
1 review
0 helpful votes
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June 12th, 2020

Very fast delivery, said 4-6 days came in 2 lovely brand new I pad 7 space gray will definitely come back

Thumbnail of user davidf963
GB
1 review
1 helpful vote
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September 13th, 2019
Verified purchase

Quick delivery and prompt response to any query's or questions I had I would certainly recommend and will use them again for any future purchase.

Thumbnail of user briano143
Australia
2 reviews
2 helpful votes
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October 13th, 2019

Very fast and surprise on the phone. Hey shipped again the new product because the other was damaged. I'm very satisfied with this client service

Thumbnail of user nishl3
GB
1 review
17 helpful votes
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March 14th, 2020

Falsely advertised and mis-sold an American model of the phone that is not covered under warranty. DO NOT RECOMMEND RISKING BUYING FROM THIS DODGY WEBSITE.

I bought a galaxy S10 which had been advertised as being covered by a 2 year warranty.

I then emailed them directly to confirm what model of the phone they were offering to which they stated it was the European model.

6 months in I experienced a fault with the charger port so I took the phone to a Samsung store. The Samsung store told me that usually the fault would be covered by warranty, however the phone was an American model so it is not covered by warranty in the UK.

Upon contacting MajorMobiles UK, they initially ignored my emails and refused to provide any solution or explanations to misselling a phone.

Again, I do not recommend buying from this website and I think when buying expensive tech it is definitely better to buy from the manufacturer or a trusted retailer as I am now having to pay £360 for a fault that would've been covered under warranty if I did not buy from majormobiles.co.uk.

Extremely frustrated that they are able to openly lie and falsely advertise on their website to scam customers.

Thumbnail of user aronl18
Pennsylvania
1 review
0 helpful votes
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August 5th, 2019

Excellent deals and quick delivery. Very happy with my purchase and love my new device. Everything came sealed and brand new as promised.

Thumbnail of user rebekak4
GB
1 review
0 helpful votes
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July 8th, 2020

Delighted with my purchase! Item is as described. Delivery was fast. Arrived in two days! A very happy customer.

Thumbnail of user jacquelinem194
GB
1 review
1 helpful vote
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September 14th, 2019
Verified purchase

Great value Samsung s10. Latest phone at fraction of cost against other retailers. Prompt delivery although would have preferred next day. Thank you

Thumbnail of user davidc1914
Sweden
1 review
1 helpful vote
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September 13th, 2019
Verified purchase

Bought samsung s10+ took a while to arrive but all amazing with the device. Customer care was also great throughout!

Thumbnail of user ewank4
GB
1 review
0 helpful votes
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September 16th, 2019
Verified purchase

Delighted with my new Samsung S10 phone, delivered as advertised - substantially cheaper than from other retailers.

Thumbnail of user peterp493
GB
1 review
1 helpful vote
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January 28th, 2020

AirPods Pro are perfect. Extremely happy with this company. All ready recommended to my friends. Fast.

Thumbnail of user robh385
GB
1 review
0 helpful votes
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January 21st, 2020

Not the fastest free delivery but they do have quicker paid options.
Everything as described. No complaints. Easy to contact,

Thumbnail of user bernards77
GB
2 reviews
7 helpful votes
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February 19th, 2020

Ordered ipad 7th gen on Sun 16th feb delivered Wed morning 19th feb has a universal adaptor no problem.
Could not ask for better service
Mr S Newbury

Thumbnail of user tje12
GB
1 review
1 helpful vote
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November 30th, 2020

Bought new ipad for the 'boss' on Cyber Friday. Price, Service and Delivery all Brilliant. Arrived 25hrs after order placed.

Thumbnail of user stevel1210
GB
1 review
0 helpful votes
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February 4th, 2020

I ordered some Apple earpod pro's & It was delivered the next business day at no extra cost
What a great surprise!

Thumbnail of user antond49
GB
1 review
0 helpful votes
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March 12th, 2023

Very good product, I downloaded it and I am satisfied very good product, I downloaded it and I am satisfied

Service
Value
Shipping
Returns
Quality
Thumbnail of user simonf72
GB
1 review
11 helpful votes
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February 6th, 2020
Verified purchase

Happy with the iPad but disappointed that being sold in the UK it didn't come supplied with a standard UK plug.

Thumbnail of user jonathanh565
GB
1 review
1 helpful vote
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December 1st, 2020

They are misleading customers and selling latin american phones to UK customers!

Thumbnail of user paulw1255
GB
2 reviews
5 helpful votes
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December 9th, 2020

THEY HAVE STOLEN MY MONEY AND NOT SHIPPED THE IPAD! THEY NEVER REPLY AND DO NOT ANSWER THE PHONE! FAKE WEBSITE AND FAKE REVIEWS!

Thumbnail of user sandrak218
GB
1 review
2 helpful votes
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September 20th, 2019
Verified purchase
• Updated review

Easy, quick straightforward purchase at very competitive price

Reason I chose this business:

Google search for iPad prices

Reason I chose this product:

Was looking to replace my old iPad mini

Value
Shipping
Quality
Easy, quick straightforward purchase at very competitive...
September 13th, 2019
Verified site experience
• Previous review

Easy, quick straightforward purchase at very competitive price

Reason I chose this business:

Google search for iPad prices

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From the business

Company Representative

Thumbnail of user melanieg105
Melanie G.
Customer Support
I have been handling Customer Service at MajorMobiles since 2018. I'm busy answering emails and phone calls and even help pack orders when things get hectic in the warehouse. I love what I do! We get all sorts of queries and I enjoy assisting all our customers but most of all it is the positive feedback and appreciation from customers that make it all worthwhile!

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