MakeMyTrip

Booked my tickets on Makemytrip customer care number *******512/. There was a small error in my email ID. A random person called and cancelled my non- refundable ticket. Makemytrip did not verify my phone or passport details with this person. The person who called said I am his wife and therefore calling from a different number. And I have lost all my money. Makemytrip did not compensate

Do anything but never use makemytrip.com. They should be awarded as the worst customer service company. I made one booking on June 14 2014 for flight to Delhi from Tokyo on Aug 15. Their system generated two bookings - one with correct flight time and one with incorrect flight time. I called next day on June 15 asked that i need tickets only for correct flight timings but their customer care center cancelled correct booking and gave incorrect timing. I have been calling from that day till today on July 25 2014 but not resolved.

Some number to understand their level of service... issue not solved after:
-- 40 days issue not solved
-- contact customer care more than 35 times and spent average of 20 mins --totalling 700 mins

WORST COMPANY --- NEVER USE in my life - I pledge

They cheated me of 1050 rs as I searched to book one way out station can from Faridabad to Delhi and paid full amount. At the time of can schedule, driver called me that he will only cover to and fro to Faridabad and so can't serve... No makemytrip says I booked it incorrectly and there is no other option they have on the site. They are not allowing the cancel the can and not refund any money without even travelling anywhere

I have followed up 3 months for a refund.they cheat me by telling that they didn't receive the payment from airline.But I got the information that airline paid to the agent 3 months before itself. Please don't trust makemytrip

Absolutely they are the worst service. Unprofessional if I knew this rating before I would never book with them. And it will never happen again. They literally don't have any customer service. I am relieved when I saw all this bad feedback. That, this isn't me. It's their bad service.

Once you are done with the initial payment there is no point of contact n these people ll nvr call u back. Their customer support number n email id is of no use. Their sales dept is very active until u pay the initial amount. I raised my query 3 times on their support id but no response called them up for 4-5 times but there in noone to pick up the call. They ll simply say "transferring your call to the concerned person" but no one is there. Seriously bull$#*!

I booked the bus on 24 june 2023 and bus was cancelled by the bus driver.He said to me, you will get your fund within 24 hours.Last 10-15 days i filled complaint that i didn't get any refund. They told me that your refund initiate will be get within 72 hours but still i didn't get any refund.
I advise to all of you,don't book any bus through make my trip.

Stay away from makemytrip as they charged me more than what was shown on the screen and would not admit their mistake. They have fraudulently charged me extra for flights that I did not agree to. They charged 7% higher than the actual display amount!

I have used this website makemtrip several times to book air travel from USA for domestic india travel, almost always it charges a higher amount than displayed online just before checkout. I do not understand why. Apart from all the fees, surcharges etc etc already added and displayed, they conveniently charge a higher amount after we pay the final amount. Apart from any international transaction fees that they charge and our bank would charge.

I made a hotel booking on 22-06-19. The website stated the price as 2,485 Rs and charged 929 Rs from me as a discounted rate which is actually not worth even for 100 Rs. Finally, I did not stay there at all. When I called at their customer service of MakeMyTrip their response was like I looted them not them...

I canceled my flight tickets 45 days back and charged $600 cancellation charges for each tickets. But up to now I did not receive my refund from them. When ever I call that say that wait for 48 hours. Big fraud company. Please buy tickets from the airlines site directly.

This website is well-known but I always have issues with them. They end up not adding baggage to the airlines even though we pay for it and it ends up in problems at the Airports. Always book tickets in the airline websites. These Makemytrip people never respond to your queries as well, they say they will get back but never get back.
They do not deseve even a 1 star rating!

They make a scam by giving discount on inflated hotel prices, and when one cancels the booking, they charge the discount from us as cancellation fee and fight with us saying" policy, we go by the policy rules". Just never ever book via make my trip
All the mmt cash is bogus thats just a bait for all out there looking at the discounts they are offering!
So plz don't ever book via make my trip or else it would be a $#*!ed up trip!

NEVER book your holiday trip through 'makemytrip'... for everything you need to follow up with MMT... Irresponsible, made hotel booking but they refused they dont have tie up with MMT for 4 hours we were sitting outside hotel and they were just making Fool of us by saying we are having words you will get call from us in 10 min, 15 min. First & Last booking from them...

When it comes to my experience with make my trip it was all good and fantastic as it was an unplanned but in the peak hours they provided us with the best hotel on our destination spot with other facilities.

Even afer booking the flight ticket they were forcefully asking to pay a minimum of 200 even though I have no particular preference for seats. Thankfully I checked the official
website before paying and I could do the web check in for free

Makemytrip have provided the worst service to my parents who decided to travel with them to jammu and Kashmir. The package included AC car but the Ac was not working whole day. And Driver misguided my parents that going to Sonmarg is not a good idea and they might miss their flight next day if they get stuck in traffic that night and he said if they wish to go it will be on my parents own risk which was very misleading and irresponsible after paying for the package it's their responsibility to take ownership and make sure everything in the itinerary is covered. We will never choose make my trip again.

This was my first time and surely my last to book with them. They give you wrong results and not based on your selection in the search bar, they gave me an option with different landing than I have selected in the search and after checking it turned out that the landing and the departure airports are not feasible combined and it will cause me troubles. I tried to go back and modify the departure flight but I couldn't even find my flight. I called them the next time to get a solution but they didn't give any and said they cannot refund my ticket. This is scam!

I booked a trip with MakeMyTrip, which came without hassles.
The review is primarily about the spam they send to me daily. I receive on average 1 to 2 emails daily and the option to unsubscribe (in their email) serves no function. I have tried to unsubscribe on SO many occasions and it does not appear to take effect.
I have gone back to their website and reviewed my profile, and there is no option to reject their SPAM! Urgh!

Needless to say, i will no longer be using their services!

When i try to book a ticket through make my trip from Bangalore to Katmandu, they deducted money from my card and did not issued the ticket, i have called their customer care number and got informed the money will be credited within 10 working days, they made my money stuck for 10 days which i am not happy with!

Make My trip is not give value to old customer. They are booked hotel from another platform and he is not checking the hotel room condition before given to customer. I am sending the money for hotel but his property not good and not in condition. I am on trip with my family. They don't have any sens I am standing there 1 hr but customer support team not resolving the problem after that I am chasing for my money which is spend for hotel. Last 4 to 5 days I am coordinate with him but the only told give 48 hrs and they are ignore to customer on every call they ask what's is the problem. Today is 5 day but still they are don't give any compensation and my money which is spend for hotel booking.

I am sending hotel video also what type hotel provide to customer.

A big NO to make my trip. They booked tickets for me for x dollars and came back next day saying the airlines rejected their request to process the ticket and offered me to either get a refund or book tickets at the current rate which was 300$ more. He was very very reluctant to compensate for his mistake and does not care about losing a customer for no fault of the curtomer.

I am regular customer of makemytrip, booking with them from past 4 years. Today, i want to applause to the service that they provide to me or i am sure to all their customers.
Recently, booked holidays with them. Me with my family went to Kashmir & the trip was very well organised. Thanks make my trip