• Make Up For Ever

Make Up For Ever

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Overview

Make Up For Ever has a rating of 3.2 stars from 17 reviews, indicating that most customers are generally satisfied with their purchases. Make Up For Ever ranks 86th among Cosmetics sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    2
  • Quality
    2
How would you rate Make Up For Ever?
Top Positive Review

“Great long lasting makeup”

lacey f.
7/30/18

I use the makeup forever hd foundation. I love this product. I use it daily and it stays put. It's full coverage but can be lighter if you choose by just using a lesser amount. I also like the mascara. The waterproof mascara is really waterproof and gives me great volume

Top Critical Review

“DO NOT ORDER ONLINE”

Amy G.
6/17/19

This company has great products but now some are no longer carried at Sephora. I placed an order and it's 30 days later and all they've done is lie! They sent me a tracking number for UPS but is only that they generated a label. After numerous calls and promises they continue to lie and make excuses. It's a shame that US office is ruining the reputation of this company. Beware, they'll keep your money and never ship! FRAUD

Reviews (17)

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Thumbnail of user amyg304
1 review
3 helpful votes
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June 17th, 2019

This company has great products but now some are no longer carried at Sephora. I placed an order and it's 30 days later and all they've done is lie! They sent me a tracking number for UPS but is only that they generated a label. After numerous calls and promises they continue to lie and make excuses. It's a shame that US office is ruining the reputation of this company. Beware, they'll keep your money and never ship! FRAUD

Thumbnail of user danz53
1 review
2 helpful votes
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December 6th, 2019

I ordered online and paid for overnight, didn't get any updates on the next day about the order. I was trying to call but no answers. On a third day after I contacted them twice by email about what's going on and where is my order, they answered me that it was sent and gonna be delivered tomorrow. So overnight it means not really overnight but a few days.

Thumbnail of user laceyf4
6 reviews
16 helpful votes
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July 30th, 2018

I use the makeup forever hd foundation. I love this product. I use it daily and it stays put. It's full coverage but can be lighter if you choose by just using a lesser amount. I also like the mascara. The waterproof mascara is really waterproof and gives me great volume

Thumbnail of user jennifery60
94 reviews
135 helpful votes
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August 22nd, 2018

I got a sample of the foundation, and tried some of their products at sephora, and I think they are good, but the price. $30 for a small tube? You can't really go that wrong for makeup that's expensive

Thumbnail of user katerynab8
2 reviews
2 helpful votes
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June 24th, 2022

Despite the fact I like the quality of the products, unfortunately have to warn you to make online orders.
I have ordered cosmetic and payed for my order, later I received an email that my order has been delivered(I definitely didn't receive it!). Since then, already a month, I didn't receive neither order no money back. And during this time I have been in endless correspondence with the company.
Such a shame MakeUpForever!

Thumbnail of user alyssal43
13 reviews
49 helpful votes
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August 22nd, 2018

This makeup line is underrated and should be broadcasted more. The formulas and packaging are to live for. Affordable prices vary. The products it's self are just amazing. They are what you what in make up. Soft and light weight products

Thumbnail of user mh753
1 review
1 helpful vote
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March 26th, 2021
Verified purchase

I will first say the products are great. I've been using their foundation for many years. I just recently made a purchase from their website for the first time and made a mistake on the color choice. I called within an hour of making my purchase to change or cancel the order. The payment hadn't even gone through yet. The costumer service representative was very unhelpful. They simply kept stating the return policy. Which meant I would have to wait for the wrong item to be fulfilled and shipped to me in order for me to return the product and then after its recieved from them I would recieve a refund but I would still have to pay the shipping and return shipping. They will not allow any online purchases returned to their stores. This is a terrible policy for a cosmetics company. It's wasteful and inefficient and very problematic for customers. They have lost my business.

Tip for consumers:
Don't shop with Make Up For Ever. They have terrible customer service for a cosmetics company.

Products used:
Cosmetics

Service
Value
Shipping
Returns
Quality
Thumbnail of user santam43
1 review
0 helpful votes
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April 26th, 2021

Do not answer my messages, calls, ignore everything I tell them. I only ordered twice in my life from this horrible store, and twice got scammed. The first, the time they sent a completely wrong product, the second time I did not receive half of my product. Never buying in this piece of you know what store, ever again. And do not recommend you! 1! 1!

Tip for consumers:
U ARE HONESTLY PRETTY DUMB, IF YOU WILL BUY ANYTHING FROM THERE AFTER MY REVIEW

Products used:
NONE

Service
Value
Shipping
Returns
Quality
Thumbnail of user lianel3
2 reviews
1 helpful vote
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August 23rd, 2018

All I can say is the products are great. There's nothing else to say. Gotta try it to know. I need to buy more just for the stock up in case it goes down.

Thumbnail of user jaidynw
7 reviews
17 helpful votes
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July 30th, 2018

I personally have Makeup Forever's foundation and primer and they do wonders. The full coverage of the foundation makes my acne barely even noticeable

Thumbnail of user clarar37
Clara R.
514 reviews
611 helpful votes
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September 11th, 2018

I firat used this brand from ulta it was the 24 hour stay put foundation in color ivory and it was more matte than i thought. The eyeshadows colors are pretty to

Thumbnail of user alexaf9
23 reviews
1 helpful vote
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September 4th, 2018

Their color correcting primer was weird and their liquid foundation was not good on my skin. But their one step primer was good and their eyeliner is really good!

Thumbnail of user amya467
1 review
0 helpful votes
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June 25th, 2020

Stay away from this company. They don't care if you shop with them or not. I ordered and received the Ultra HD Underpainting kit and was so impressed I went to order another one on their website. It was my birthday month so they had sent me a 20% off code that I used at checkout. The website glitched, and recorded the order but didn't give me a chance to pay. I called and spoke with a clueless, disinterested agent who talked over me and said I would have to start over. She put me on hold while I tried to recreate my order. I entered my coupon code and it said it was already used. When she came back online, she informed me I was out of luck, but if she could find someone to figure out what went wrong, she would call me back. Yeah, sure. It's been a week, and not only has no one called me back, the subsequent email I sent has gone unanswered. What a waste that this company has done something really good with developing high quality products, but put hostile people on the phone to sort out simple order snafus. I will never buy from them again, and make sure nobody I know does either. My dormant order number, waiting for a 20% discount and my credit card number is *******.

Thumbnail of user ggm3
1 review
0 helpful votes
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May 18th, 2020

I've been waiting 3 weeks for the ingredients in a MUFE product. Corona virus or not, I think those who ARE working should have ready access to such a thing.

Thumbnail of user joshz14
2 reviews
2 helpful votes
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September 5th, 2019

I highly recommend it. It's a good online site, and you can also pick up in store. Better then other make up places

Thumbnail of user jennifern506
1 review
1 helpful vote
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September 2nd, 2020

OMG, this company needs to fire the representative who is the ONLY person that online customers has to talk to if they have any concerns about their online orders. The representative is completely clueless, disinterested and lazy as other reviews mentioned. Last week, I wanted to order some lipsticks when they were 50% off, I placed the ordered but the website didn't not accept my bank info, I called the bank and they confirmed that there was nothing wrong with my bank account, so I call Makeup forever customer service to help me get the order go through. The customer service girl looked into my account and told me her system was so slow so she would call me back. I waited for few days and NEVER GOT A CALL BACK from her. I tried to pay with my phone and this time I got lucky, the order went through and I got an order number. But the next day my order got canceled for no reason. I called the customer service and talked to THE SAME girl, she was very rude, and seems does not care at all, she told me the same thing that someone would call me back. Of course I waited for 1 week and NO ONE CALLED ME BACK! I called the following week and again talked to the same girl, she with the same attitude telling me that someone would call me back. Are you really serious?! At this point, I lost the good deal because the 50% discount was gone, and I am going nowhere with the same message "SOMEONE WILL CALL ME BACK".
This company needs to do something with their customer service or they will go out of business because everyone is ordering online nowadays and this is extremely frustrating.

Thumbnail of user kelleym46
5 reviews
0 helpful votes
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July 30th, 2018

I am deeply honored to be using this joyful product. This product always puts a joyful smile on my face. I love this product 100%

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