I ordered some j and j jog pants snd t shirts for my 16 year old son I found a really good offer on a pack of 5 t shirts snd two pair pack of joggers snd we were very pleased with them, they arrived the day after I ordered them as I paid for fast delivery but it said they would take two days. Great service, will use again
I ordered from MandM 3 weeks ago. The courier they chose has never tried to deliver - the site still says "with us". MandM has done nothing despite saying they would. I've had no follow up from them and Ive given up hope of seeing the shoes I ordered. Never again.
Received a package from m&m and was left at the front door,I live on a main road and never got home for several hours after the package was left let's guess what happened to it?will not use m&m again
I have used these guys many many times and without dissapointment. I would highly recommend. The brands are good, prices are cheap and if you do need to return anything the turn around time is very quick.
The Paypal checkout is broken and will send your order to a billing address even if you entered a different delivery address on the website. They sell your goods to someone else, and then argue with you. Avoid.
My error i ordered the incorrect size, i noticed within minutes and emailed them stright away... to be told cant do anything about and would need to pay for return... even tho my order still hasnt been processed...
I have ordered over £100 stuff from this company since 30th of December 2022, it has not yet arrived and today is the 7th of January.
How I wish I read the reviews before buying from MandM direct. Hopefully my stuff will arrive next week.
I cannot comment yet on their products but their delivery system is very bad.
Frustrating customer service, each response you receive to your complaint will be from a different customer service agent. Will not listen to your complaint properly. In my case, they displayed the wrong size for an item of clothing in their webpage description of the item. The item received was 2" larger than the description stated. They won't acknowledge this in their response, instead choosing to respond in generic pre- formatted emails! Horrible company.
I have used many online companies for items of clothing for over 40+ years, I am amazed at the prices, communication & delivery service from M&M Direct. Latest I order@ 17.30, delivered at my door next day before 12.00 noon. I took out the unlimited next day delivery service when I made my first purchase. Well done M&M Direct, overall I am amazed.
Ordered over 100 pounds of items was sent wrong size couldn't return as paid for QR code which wasn't sent none of return places were able to print out label so I'm stuck with this item e mailed customer service to no avail disgusting
Answer: Next day delivery value for money quick returns and refund
MandM Direct has a rating of 1.7 stars from 95 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MandM Direct most frequently mention customer service and next day. MandM Direct ranks 793rd among Men's Clothing sites.