Mapfreinsurance

Been with these clown for to many years with never a claim, other than windshield issues. Last 2 years these clown [MAPFRE] sends stuff I can't even understand and spent many times at Horgan Insurance to find out what it is with them. The girl set me straight on what if anything was needed and claimed MAPFRE just went threw some kind of changes and that they were not up to par yet. From multiple bills and money sent back, are very confusing. I told Horgan I wanted another insurance company and they had nothing much for my needs. She said they [MAPFRE] will get their act together. [Must have been a joke because they haven't now 2 years later] For car Insurance this year I got a bill later than normal. Paid it the day I received it and mailed it in the Centerville P.O. And 15 days later got a notice My insurance would be canceled if not paid from MAPFRE. I get a Checking statement every 30 plus days. How am I supposed to know they didn't get it. They sent a we are going to cancel your insurance if nothing paid on a date. First I went threw the roof on reading this mail they sent. I have been with them and Horgan for 50 odd years, never ever missed anything in payments EVER on all bills. My credit ratting and past history says it all with a high credit score. Never ever missed a payment on anything, past history with MAPFRE and Horgan alone should have figure out that with all the scams, rip offs and big Company playing games with reality of life now, they might want to ask the good customer, there may be an issue? What do these people live in a capsule for idiots on life now days. Then after I paid the $35.00 to stop Payment on the check I sent first, I sent another check, I looked to make sure they got it. Then I get another bill. For hundreds more from MAPFRE. No explanation or anything. So I got a quote from USAA and found MAPFRE had me way under the normal coverage to. After spending the amount of time with these people and knowing how they screw their customers, I would be months waiting for a return of my money already paid I decided to get USAA a few months before MAPFRE insurance my present company was up. That may change once I figure out what some car options are for garaging 2 cars with minimum insurance while garaged. Work in progress. But the upsetting thing with all the scams etc... the company's could care less about their customers doing everything right and them trying to make them look like they are the issue when its those freaking idiots. Everything said I have in documentation on.

The girl at Horgan Ins. No longer works their and she was a big help. I do plan on talking to them where I have been with them 50 years before I change insurance company. You think they would have done that to me on this hole incident. Disgusting time we are in for being good loyal customers to some idiots who are blind of all reality with all the scams and rip offs now days, when we are just trying to survive.