I placed an order with them and it was mostly hassle free. Placed a second smaller order and all I got was a confirmation for USPS and never got anything. I called and emailed them and they won't reply.
However this is not over, I WILL pursue this guy and get him to talk to me. Once I have all his contact info I will post it online.
Sent the wrong item and charged me too much for it. Won't return emails or voice mail. Clearly dishonest... voice mail box was full the last time I tried. Stay clear of this company! The cheap prices aren't worth it. I was scammed for $20, but many more people have been scammed for far more. Read the reviews!
I irdered three different stainless steel parts. Two of the parts rusted the third was defective. I foolwed the site instructions returned the defective part via FedEx and have a receipt. Parts depot has ignored my emails and has not refunded for the defective parts.
Ordered 4 stainless rail fittings on Nov. 27th and received them Dec. 24th. The web site says 3 day priority mail shipping. The delay in shipment; however, is the only negative. The confusing part was that my order was charged on Nov. 30th and and I was provided a USPS tracking number at that time; however, the parts were not actually delivered to the shipper until Dec. 20th, but at that time they were in fact sent 3 day priority mail as originally stated. The parts received were of high quality, and the price was up to 50% lower than competitors, not to mention free shipping! So, the bottom line is that if you aren't in a hurry, it's a great deal. If you need your parts fast, don't count on it! I assume it's a matter of what's in stock (if anything) and what has to wait to arrive by the slow boat from China. I wasn't in any hurry, so was quite happy. I guess you save your money and take your chances.
ORDERED PARTS A WEEK AGO, 3 DAY DELIVERY, STILL NO PARTS. STAMPS.COM SHOWS THEY ARE STILL WAITING FOR PARTS TO BE DELIVERED TO THEM.
I WILL BE STOPPING PAYMENT ON MY VISA, HOPEFULLY I CAN GET THE MONEY BACK.
IF I COULD GIVE NO STARS I WOULD
They billed it me out.and went as far as to get a tracking number in order to get paid from pay pal. But have not shipped nothing. Should have read the review first. I am not the first... BEWARE
Phone recorder full, no email response, no Fax response? Shipped almost the correct parts, good delivery transit time.
Place your order, pay, they bill you and then nothing: no one answers the phone. Voice message box full. No response to emails.
This site is a scam ordered anchor $866. No response
Took money first day. Have tried repeatedly to call and email... nothing
DO NOT DO BUSINESS WITH THIS SITE.!
Returned a part and can't get refund. They do not answer calls or emails. Stay clear of this outfit...
Overview
Marine Part Depot has a rating of 1.7 stars from 42 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Marine Part Depot most frequently mention credit card, tracking number and mail box. Marine Part Depot ranks 27th among Boat Parts sites.
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- Rancho Santa Margarita, CA, United States
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- Suspicious reviews are flagged by our algorithms, moderators, and community members