Martha & Marley SpoonReviews 132

MOLD! Box arrived, opened it, pulled back divider to get to cold items and it looked like someone vomited in the box and the vomit molded. It was disgusting! I called Marley Spoon. Rep said it was the insides of the paper insulation which is a type of insulation and that the food was safe to eat. He said this happens on occasion. Really? I'm not touching it much less eating it. No refund was issue. Got an "oh well" from the Rep. Canceled my subscription. Will never use Marley Spoon nor recommend. Epic fail Martha Stewart!

Horrible, just horrible. First few boxes were fine but since then EVERY single box is missing something! Not a single box has all required ingredients. Some also arrive with damaged goods. Steer clear! Very expensive and prices increased a few weeks ago. How can a company who can't pack the orders with all necessary ingredients increase their prices?! I have used 4 other companies who only missed ingredients once or twice in a much longer time frame!

I have used blue apron for the past few years but wanted to try something new. THis was not a good choice. Every single meal was missing at least one ingredient. Also, they don't include all of the ingredients like blue apron does (whtie wine vingear for example). The worse part was the produce; it was bad every single time. Old, dried out or containters not appropriate for the produce and it was ruined. Yesterday, the bread was moldy ( and it had been in the refrigerator the whole time). WIll go back to blue apron. Martha should be ashamed of this product!

My wife and I have tried almost all meal kit delivery services. I decided to try this one and to be honest the recipes and variety of options each week are great. We had some really great meals and they are pretty easy.

Now the bad part - they have the worst quality assurance in the business. Most boxes are missing ingredients. We've been sent the wrong ingredient bag (one for a different recipe). And finally the straw that broke this camel's back, they only included ingredients for 2 out of 3 recipes in our latest box. It was extremely obvious and I don't know how they could have missed it - there was a ton of empty space in the box with the missing bag.

Finally - the garlic. Oh boy. They include a whole head of garlic for every recipe that needs garlic (and most call for a clove or two). The good thing is we haven't had any problems with vampires lately, but we literally have about 10 heads of garlic in our kitchen with no clue what to do with it!

Sorry Martha, you may have great recipes but this just isn't working anymore. We'll be saying Hello to something more Fresh ;)

ABSOLUTLEY HORRIBLE! If you are looking for a company that executes poor delivery, auto pay on your credit card (that never stops even after you request cancellation) and customer service filled with excuses this is the company for you! What a gimmick! I responded to a radio advertisement for Martha and Marley Spoon Advertising 3 free meals on your first order. Not only were my meals never credited, but delivery was off track, perishables left outside of my home at weird hours of the day (all day), my credit card being consistently charged over and over even after I requested an immediate cancellation and battling customer service rep's through a 3rd party affiliate located in UK. STAY FAR FAR AWAY! This "service" by far the worst and is awful.

Just don't do it! Run far away!

The site requires a subscription prior to you being able to see the recipes and then before you know it, you are on the hook for the first week of meal delivery - prior to seeing what they have to offer. I wasn't able to choose my recipes and was stuck with recipes that contained stuff I am allergic to. I tried cancelling in less than 5 minutes and it would not let me. I had to jump through a bunch of hoops and hurdles to get customer service to agree to cancel. Time will tell if they refund my card.

I made up an account just so I could check out their recipes. Next thing I knew I received an email saying my first box was on it's way. I immediately logged in to cancel it. That wasn't an option, so I called. No one ever answered their 800 number. Just listened to classical music while on hold for 30 minutes until it finally cut me off (twice). Used the chat feature on the website and explained that I not only never ordered any food, but I don't even eat the type of meat they were sending me. This was all done on the same day they notified me via email they were sending me food. The chat agent said there was no way to cancel the order. I was just stuck with food I never ordered and food I do not eat and stuck with the bill for it as well.

I recently spent a whole month trying different meal boxes, and Marley Spoon was SO BAD that I had to do my civil duty and attempt to warn anyone who will listen.

The box itself only shipped later in the week (first problem) making it difficult for people who meal plan like myself. Additionally, the photo cards (while pretty) gave the most vague and difficult to follow instructions. In my opinion, these cards should be fool proof and assume that the home chef knows nothing. These were just poorly written all together. Now onto the food - it was not good. Back to the cards, one of the recipes didn't clarify how much garlic was needed and sent a WHOLE HEAD when really only a clove or two was needed. The waste is a problem.

Overall, don't waste your time no matter the deal they offer. If you're curious, the two boxes we enjoyed most were Hellofresh and HomeChef (our personal fav)!