• Mashable

Mashable

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Overview

Mashable has a rating of 1.6 stars from 95 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Mashable most frequently mention customer service problems. Mashable ranks 558th among Blog sites.

  • Service
    18
  • Value
    21
  • Shipping
    19
  • Returns
    16
  • Quality
    22
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
3
6
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How would you rate Mashable?
Top Positive Review

“Mashable has given me reason to wake up in the morning”

Ilya R.
7/22/09

Mashable has given me reason to wake up in the morning. Perfect amount of high quality information available to you through nearly any imaginable notification means. Follow mashable on twitter, facebook, google reader, or get some rss feeds to your email account. Good job team!

Top Critical Review

“Total scam”

John C.
5/26/24

The only thing I noticed about this site so far is they like to push soft porn like schoolgirl upskirt ads and other stuff that is as sexualized as possible. They give the impression of being a totally immoral Communist Chinese scam site. I would NEVER buy anything from this place. It oozes sleaze and from what I have seen of other reviews I know I'm right.

Reviews (95)

Rating

Timeframe

Other

Thumbnail of user jamesf3191
Texas
1 review
3 helpful votes
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July 4th, 2022

I immediately knew there was a problem when I googled "top standup streaming" and got a list from Mashable that listed 27 woke and unfunny people such as Michelle Wolf and Jim Gaffigan while omitting Dave Chappelle. Give me a damn break. That's the funniest thing I've seen on the internet today. Obviously, their lists are propaganda, that is, they are trying to sell some ideal and aren't actually interested in any type of objective accuracy. I will never regard anything I see from them again.

Tip for consumers:
Just ignore everything from Mashable. It's not a real top list site considering that they omit things and promote things for some other reason than accuracy and objectivity.

Value
Quality
Thumbnail of user letitiar2
South Carolina
13 reviews
33 helpful votes
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July 31st, 2022
Verified purchase

I ordered a smartwatch and the additional one year warranty. It arrived as a complete DUD. It will not charge, it will not power on. There is no customer service help enclosed with the watch or on the box. It does tell you to download the app also produced by the manufacturer. THAT'S WHERE THE NEGATIVE REVIEWS ARE. So many people with my exact problem - a DUD. Mashable's response? Follow the enclosed directions for return (THEY DON'T WORK) and I must pay return shipping. Returning shipping for a dud that won't turn on? This is a scam perpetuated by Mashable. I have filed a scam complaint with Capital One.

Tip for consumers:
Run away from this company FAST

Service
Value
Shipping
Returns
Thumbnail of user kaik16
Alaska
1 review
3 helpful votes
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November 29th, 2018

Do not buy anything from this website. It has a no return policy even if the product doesn't work... this definitely violates consumers' right. I can't believe how poorly it treats its customers.

Thumbnail of user amandal221
Amanda L.
Israel
1 review
7 helpful votes
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June 30th, 2018

Fake Stories, Too Much Incorrect and Biased Information, Senior Management that cannot be reached, Editors that some of them are Fleeing Traitors.
Ah, and they hate women (at least from my experience working there for 2 years).

Thumbnail of user carlyb20
California
1 review
5 helpful votes
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September 10th, 2018

NEVER order anything from this site- it is a scam. They write fake articles on there products that are untrue- very unprofessional site. I purchased 2 $30 Saberlight lighters that both stopped working within 1 month of purchase & this company refused to refund anything. ABSOLUTELY HORRIBLE COMPANY!

Thumbnail of user akonib
California
10 reviews
53 helpful votes
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August 13th, 2008

"ONLINE MEDIA GOD": 400+ Tools for Photographers, Videobloggers, Podcasters & Musicians - Just as the title reads. It's allowed me to accomplish quite a bit for my colleagues (when im in a pinch and not at my recording studio), and in the near future will do so much more for myself as well.

http://mashable.com/2007/07/23/online-media/

Thumbnail of user jamest461
Iraq
1 review
8 helpful votes
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June 1st, 2018

This site is honestly for idiots, with it stupid reports that either fake or picked up from a garbage can.
Other than the fact the website filled with malware.

Thumbnail of user marcelg17
Marcel G.
Israel
1 review
9 helpful votes
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June 5th, 2018

Mashable is a Garbage, a Big Truck full of Nasty things, they will do everything to improve their ratings including causing innocents blood to spill, Mashable is Monster and a Disgrace for the Human Kind.

When the CEO of Mashable will realize that blood spilling has price, maybe that will help him, otherwise, he might find himself in unpleasant situation.

So Sadly, Mashable is more Like Garbagle.

Thumbnail of user andyf81
Wisconsin
1 review
6 helpful votes
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November 26th, 2018

This company is a complete scam! I ordered a product 3 weeks ago and it hasn't moved from its country of origin. I inquired with customer service and they just deferred blame to someone else, claiming they are aren't responsible for shipping the products and won't take any responsibility for getting my product. PLEASE DO NOT ORDER FROM THIS COMPANY! All they will do is take your money and not send you what you ordered.

Thumbnail of user stephenj144
Texas
1 review
9 helpful votes
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August 29th, 2018

Bought an Excel training from Mashable Shop. Never got the link to the material, even after numerous emails. Looks like a scam to me. I reported them to my bank and got the money back.

Thumbnail of user briano94
California
1 review
4 helpful votes
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November 8th, 2018

Do run away from these scammers!
They will make up reasons why you can not get a refund on your purchase, and they will not respond you. Mashable only wants yoir credit card numbers.

Thumbnail of user chrish2
South Carolina
7 reviews
29 helpful votes
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July 21st, 2009

The number 1 spot for Social Media updates and news. You shouldn't go to just one place but this should be on your favorites. Love this site to peices.

Thumbnail of user ricciv
North Carolina
4 reviews
8 helpful votes
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April 11th, 2014

This is a great site to get an overview of the major tech and social media stories for the day. It's also a great place to uncover new marketing tools and resources.

Thumbnail of user marys294
Illinois
4 reviews
10 helpful votes
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February 9th, 2016

I really like Mashable. I follow them on FB too, but I find even when I google an app question or tech question, a Mashable article comes up first. Lots of useful information from them.

Thumbnail of user chalida
Israel
1 review
1 helpful vote
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May 15th, 2019

Just Awe full!

And they Bribed Google Senior Officials so they appear very high in searches, only Google Senior Officials, and the FBI? Probably Sitting in Coloardo River while people phones are ruined with trojan horses of Mashable.

Thumbnail of user grgoireg
Canada
1 review
1 helpful vote
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December 17th, 2020

Bad product, bad customer service.

I asked for a refund 10x with proof that the product did not work as advertised.

They didn't want to issue a refund.

Thumbnail of user afogg12388
Vermont
1 review
0 helpful votes
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August 12th, 2023

My 11" MacBook Air arrived in 3 business days as promised. It is in super condition and I am typing on it now. Mashable sold me a refurbished MacBook Air this is as described at a good price.

Service
Value
Shipping
Quality
Thumbnail of user mysterym
Massachusetts
1 review
2 helpful votes
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May 14th, 2020

I waited weeks for a thermometer, $80, it arrived, doesn't work, and seems cheaper than a childs toy.
Never buying again from this site.

Thumbnail of user za3331
Z A.
Israel
1 review
4 helpful votes
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April 18th, 2018

Much Below Average.Wannabe's. Amateurs.

Mashable is more like Crapable.

Full of Extensive Innacurate Reports and Fake Stories, More like Imbacil Propaganda Website.

Thumbnail of user lisab802
Massachusetts
1 review
6 helpful votes
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December 7th, 2018

No returns, all sales are final! Defected or not, your fault purchasing crap from this website! DO NOT BUY

Thumbnail of user chetylem
Canada
1 review
0 helpful votes
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December 28th, 2021

I have been totally ripped off by this so called company.Im an elderly woman on disability. Have they no heart.Im devastated. Thry should be ashamed.

Thumbnail of user dana256
Utah
5 reviews
14 helpful votes
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July 2nd, 2013

Great site for tech news, social media etc. The new design is incredible and displays news unlike any other site.

Thumbnail of user corneliuss39
New Jersey
1 review
0 helpful votes
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February 18th, 2022

I ordered 15 bottles of wine after over two months, no wine no refund keep getting to unattended websites.

Thumbnail of user marya74
Bangladesh
9 reviews
13 helpful votes
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October 9th, 2012

You will get a huge collection technical software and application...
It was really helpful for me... Wish you will get help too..

Thumbnail of user hamzia
Hamzi A.
Israel
1 review
4 helpful votes
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April 22nd, 2018

Mashable is a Total Fake - In our little Islam Community - We call it: ABU-FAKE-NEWS!

Shame On You and the Damage your are causing to the Islam and to the rest of the World.

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