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Had a 9am appointment to install online purchase of 4 tires. First thing the manager tells me is I have to get the additional upsell of the tire balancing. 3 hours later the manager says he cannot install the tires without installing new brakes I said I couldn't afford it. He directs me to apply for financing through Flex Shopper. He creates the invoice but I didn't get to see it until it was emailed to me. He added a lot of additional items.):-(
It still took 3 of his guys and another 3+hours to install what I agreed to was brake pads. Because my car was a "Euro" and needed a "special tool".
The emailed invoice included rotors that didn't need replacing.):-(
I left at around 5:20pm and over $1300 in debt for brake pads and install!):-(
The manager says he will throw in the tire rotation for free just for me. That was part of my online tire purchase!
Tip for consumers:
It would have been helpful to have chosen a different location
Products used:
Tires, installation, brake pads and rotors, and Flex Shopper
Mavis Tire Company Irmo SC... Stuart and Kenny are professional and hardworking! We highly recommend this company! We will definitely go back!
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