website thubmnail of McDonald's
How would you rate McDonald's?
grey star
grey star
grey star
grey star
grey star
Singapore
1 review
0 helpful votes
Follow Charissa L.
Unfollow Charissa L.
Send Message
Share Review
Report Review

Rubbish food
August 4, 2023

Hoping to have nice supper after coming back from changi Airport
Order double cheese for my nephew and fish burger that cost a $4.95 each from
The Clementi drive through
I open my paper bag. Shocked to see rubbish. Angry and frustrated
As if is from the bin

Date of experience: August 4, 2023
Texas
1 review
1 helpful vote
Follow William C.
Unfollow William C.
Send Message
Share Review
Report Review

Service
June 1, 2022

McDonald's has always been one of my favorites for fast food. But as of lately it's declined so much on my list. The horrible service you get at windows or inside or simply trying to get an order right. I've had employees try to legit fight me at the window before simply because they got a part of an order wrong. In my whole opinion McDonald's really needs to do some reshaping of their company. They really need to learn how to treat their customers again and also learn what it means to be a company.

Date of experience: June 1, 2022
California
1 review
1 helpful vote
Follow M. S.
Unfollow M. S.
Send Message
Share Review
Report Review

Manager was a Jerk
June 30, 2023

Drove thru to get 2 egg McMuffin meals. Nobody in line. Guy at pick up window told me to go around & park. I declined. The manager quickly came over & asked me to go park. I declined-there was nobody in line. He told me he will issue me a refund then. Didn't understand what big deal was, so went & parked. There's what seemed to be their solution to the extremely long waits in drive thru lines for past year or so. They make u go park & wait now! So you're not waiting in line anymore, but now you have to go find a parking place and wait! This makes no sense! McDonald brothers designed McDonald's to get food out fast-that was the whole point! I'm never going back!

Date of experience: June 30, 2023
South Dakota
1 review
1 helpful vote
Follow Dawn L.
Unfollow Dawn L.
Send Message
Share Review
Report Review

Should not be forced to use a Kiosk
September 29, 2023

Stopped at a McDonald's Donald's inside Loves truck stop in Iowa. Was told they are no longer using registers, use the kiosk. It was a complete $#*! show pain in the $#*!! Took forever. What's worse is this McDs is paying their people 17 an hour! To not do a thing! It's time to boycott McDs, the food was not good at all either. And I laughed as several people walked away and told the worker no, they will go elsewhere.

Date of experience: September 29, 2023
Bulgaria
22 reviews
66 helpful votes
Follow Honest R.
Unfollow Honest R.
Send Message
Share Review
Report Review

The website is helpful if you want to know more about them or just to browse through the countless food items from their menu. Everything is detailed and described well. I rarely eat from McDonald's, but when I am at work, I buy some chicken nuggets and/or fries. They are tasty. Oh, I also like the cheeseburger, a classic McDonald's taste. On the website you can locate a store near you, so it is easy to find a place to order from. Large menu size, a lot of drinks, desserts. I prefer eating at other restaurants or to cook my own food, but at work I usually buy some fast food. (Either KFC, McDonald's, etc.) For the taste, I can give them 10/10. For price - 7/10 in my country. For healthiness - not really healthy, but hey, you can eat from there from time to time.

Date of experience: January 22, 2019
Ohio
1 review
1 helpful vote
Follow Marah A.
Unfollow Marah A.
Send Message
Share Review
Report Review

Happy meal
October 14, 2023

They absolutely gave me kid the happy meal without the drink paid extra money for no reason and I'm pissed off and the old lady in the drive thru takes her time and wastes peoples time do not go there.

Date of experience: October 14, 2023
India
3 reviews
0 helpful votes
Follow Julie Scott ..
Unfollow Julie Scott ..
Send Message
Share Review
Report Review

Great Service
October 10, 2022

Friendly staff. Fast really have changed over the past months. The food is fresh and hot. They act like they're glad that you are there. And they worked well together. Happy to see that McDonald's us improving.

Date of experience: October 10, 2022
New Jersey
1 review
0 helpful votes
Follow Wayne W.
Unfollow Wayne W.
Send Message
Share Review
Report Review

Tried the "buy one get one for a $", chose the Big Mac. WOW, it was but a very small mere shadow of what I remembered a Big Mac to be. The two thin sheets of meat were pale grey and tasteless as was the piece of cheese. I even tried a pickle by itself, and it too was tasteless. There was plenty of chopped lettuce to bulk it up and fall all over as I ate it. The only taste was the lettuce and massive amount of Russian dressing. All in all, I will never ever buy a Big Mac again! Had an ice-cream cone and was shocked at the price, used to be around $1.50 and now around $2.50! Is that an inflationary price increase or price gouging for something that probably costs them pennies to make. Such a disappointment all around!

Date of experience: June 2, 2023
Florida
1 review
3 helpful votes
Follow David C.
Unfollow David C.
Send Message
Share Review
Report Review

This McDonalds has the worst service of any fast food restaurant I have ever seen. They only have one person taking orders at two drive ups as well as collecting money. Does this manager not see that they have a severe problem. Today and most days the cars were lined up out of the entrance. Hire more staff! Send the manager to other McDonalds to see how they do it. Maybe send them to Chick-fil-A. They serve customers like a true fast food restaurant.

Date of experience: May 5, 2021
Arizona
2 reviews
1 helpful vote
Follow Jack L.
Unfollow Jack L.
Send Message
Share Review
Report Review

Every store Mc Donald's has I hope shuts down forever... The food is tasteless,they put their sauces on sandwiches so much it slides apart and is annoying to eat.The young adults are joke can't even talk to people or ring up order at all the kiosk are a real bad step for mankind and the way of world Boycott this horrible business and get better food and service.you lost my business and my family's too.

Date of experience: March 5, 2024
New York
1 review
3 helpful votes
Follow Dee C.
Unfollow Dee C.
Send Message
Share Review
Report Review

I keep forgetting not to go here to get my son's sandwiches. Each time I've ordered something for myself I've gotten sick. Today the deaf dummy got my order wrong. So they threw a raw burger between the bun smothered it in ketchup and stuffed it in the bag. Don't go, here. Calling health department.

Date of experience: October 7, 2020
North Carolina
1 review
1 helpful vote
Follow Jon H.
Unfollow Jon H.
Send Message
Share Review
Report Review

I'm done with you McD
January 17, 2024

I paid for a large FF and this is what I pulled from the bag. I vow to NEVER eat at any McDonalds ever again. We've been fooled our whole lives that this food is tasty. It is far from how a real burger should taste and the FF are just horribly greasy and salty. McDonald's has over a 100k stores worldwide…making billions per year. You pay for a Large fry and get a Medium fry. They steal from you when they clearly don't have to. McDonald's is Garbage y'all. Pure trash.

Date of experience: January 17, 2024
Pennsylvania
1 review
1 helpful vote
Follow sharon m.
Unfollow sharon m.
Send Message
Share Review
Report Review

The Best!
June 19, 2022

I was at Mcdonalds in Philadelphia Pike Wilmington
Del. And I met this employee her name is Connie. She was just one of the nicest people I ever met. She also offered me her drink.we had a very nice conversation I will not forget you Connie! Mason M, from PA.age 10

Date of experience: June 18, 2022
Ukraine
1 review
0 helpful votes
Follow Hartley P.
Unfollow Hartley P.
Send Message
Share Review
Report Review

This is the place where you can meet the most people. I like the breakfasts here. Today we had McMuffin with egg and bacon and Americano coffee. It was delicious. Minus that they didn't give sugar and a coffee stick, had to go back.

Date of experience: July 6, 2022
Michigan
3 reviews
12 helpful votes
Follow Mary K.
Unfollow Mary K.
Send Message
Share Review
Report Review

First they have a mobile app that's OK at best, can't pay with it, but at least it provides coupons for food, then a couple of weeks ago it tells me to update the app, I thought may be they get wise and allows me to pay with the mobile app. After I updated the app, it won't even let me log in, tried many times over several days, still says "We are having trouble connecting, please try again later". I see many complaints about it on the play store site about this app. Go fix it already!

Date of experience: November 4, 2016
New York
1 review
0 helpful votes
Follow McKenzie H.
Unfollow McKenzie H.
Send Message
Share Review
Report Review

Disappointed
March 11, 2024

The menu has become disgusting. No healthy options of grilled chicken or salads. I went with my two kids and bought 1 happy meal, 1 (2) cheeseburger meals and 1 double cheeseburger with a medium drink... $32... it is awful

Date of experience: March 11, 2024
Colorado
1 review
0 helpful votes
Follow LaDonna J.
Unfollow LaDonna J.
Send Message
Share Review
Report Review

App availability
October 7, 2023

I tried to contact them on their app. They only let you comment on what they want to hear. I got the app in order to get free stuff, and to make it easier. But in the last month their app has been down and instead of costing me $1.72 I ended up paying eight bucks. What is the point? This app is not reliable.

Date of experience: September 25, 2023
New York
1 review
1 helpful vote
Follow Susan P.
Unfollow Susan P.
Send Message
Share Review
Report Review

Not up to standard
December 13, 2023

My order was 2 Big Macs, crispy chicken and 6 McNuggets, drive-thru order. The flimsy bag fell apart before I even drove away. One Big Mac fell out of its box. As did the McNuggets. The crispy chicken was just a piece of chicken which had no mayo or lettuce and was just slapped between 2 overly toasted bun halves. This is not what I have experienced in the past and will certainly not go there again.

Date of experience: December 13, 2023
Seychelles
7 reviews
0 helpful votes
Follow Vincet R.
Unfollow Vincet R.
Send Message
Share Review
Report Review

Disappointing
March 28, 2019

I used to love this place and came here a lot but the service is seriously going down with the time. The quality of food is getting worse day by day. Just went there recently and the server was rude and unprofessional. The chicken in my burger was not properly cooked and the salad was rotten. Will never come back again.

Date of experience: March 28, 2019
Michigan
1 review
0 helpful votes
Follow David S.
Unfollow David S.
Send Message
Share Review
Report Review

There is clearly evidence of a hostile work environment at the store on Cedar Street in Mason, Mi. I have noticed how new employees greet customers with friendly smiles and words. After a couple of weeks it's like they can't wait to get you out of their way. Today not a single employee said thank you or you're welcome to me. In fact, when I received me food at the window the manager handed it to me, said nothing when I said "thank you, " and complained that I had dumped a small amount of water on the pavement that was in my McDonalds cup from the previous day. I asked for her to return to the window so that she could apologize to me, but she sent a young female employee to tell me to use the trash can.

Date of experience: May 14, 2023

Overview

McDonald's has a rating of 1.6 stars from 542 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with McDonald's most frequently mention customer service, fast food and ice cream. McDonald's ranks 9th among Restaurants sites.

service
237
value
225
shipping
115
returns
124
quality
207
+65