MDG

First i get assigned to roger. What a $#*! show. Guy doesnt answer his calls or emails. Litterally never available. Then i get tracking telling me my package will be here on the 3rd. The 3rd rolls around and still no package so i call customer service and get told its en route and ups already picked it up which was absolute bull $#*! seeing as about 2 hours later i got my first tracking update THAT IT HAD JUST BEEN PICKED UP. If i dont get my package by tomorrow (10 business days) i will absolutely loose my $#*!.

Your finance department takes too long to call back. I had to call 4 times. This wasnt my first purchase. I've ordered 4 or 5 items from mdg and it's always the same thing. Finance gets paid to much.

I Tried to buy a PS4 pro and they told me that they took the money out of my account and it didn't show up. So I called and the told me that they cancelled my orderand I have to wait 3 months to start a new account and it showed in my email that they were going to take the next payment on January 10 2019

They charge a ridiculous fee for shipping thru a company named "Same Day Shipping" then tell you it's going to be 5-10 business days for delivery. Gouging at its finest.

I ordered a tablet and a laptop. The tablet crashed as soon I turned it on. I ordered an i5 laptop with windows 10, they sent an i3, probably thinking i wouldn't notice. I sent it back to get my i5 and they sent me an i5 with windows 7 on it... I'm returning it all back and closing my account with a refund. I'll be shocked if they honor the 2 payments i already made.

Ordered Bogo mdg tablets, however when the item was recieved, there was only one. Customer service first claimed the promotion was not available when it was purchased, and the mangers had left for the day an would call back the next day. The next day I call, and I am told that indeed the promotion was running at the time of the order, however because it was free shipping on the order the promotions could not be combined. This order was made and confirmed with the original products, as no they have refused to honor the promotion. No big deal, I will just return it right? We will email you a return label, so you can ship the product back for a refund. Bahahaha, you guessed it no email yet, and no follow up from the requested manager call. Very disappointed as my previous experiences with MDG were A+. Something has changed, and not for the better.

My order was lost left at back door then found out was delivered to wrong address hat company leaves things at a back door when no one is home. Will think again before ordering

Overly priced for shipping felt raped. If it wasn't for me needing the products so bad I would have never done it. Milo my agent handling everything did a great job of doing what he could

There are ABSOLUTELY NO words to describe this experience... I'm blown away that a business is ran by employees who are straight LIARS, we have been lied to misled and disregarded all in the same transaction... if I wasn't a person that believes in doing what they obligated themselves to I would cancel my contract and use other means of actions to sue this fact misleading so called company! *** DO NOT AND I REPEAT DO NOT*** buy NOTHING from this company!^^^ FAKE FAKE FAkE

Bought a ps4 payed hundreds of dollars never shipped the order after almost a year, customer service is always in reachable or completely unhelpful, pretty sure it's a total scam.

I would never use this company again. Worse customer service. Tried to change bank account information to make payment. They wouldn't accept my information and threatened me with theft.

I hate mdg. Overpriced! All products are at least 3× the store price. $#*!in takin money out of my account for years for a $#*!in TV. Never ever again

Tablet was not working when I received it I ordered it for a class that I start on Thursday MSG refused to send me another right away first I must mail the no working one back I will not buy from them again I have never missed a payment I am very disappointed

After many many Emails/Phone calls, not to mention making payments on a Damaged and very poor quality couch, MDG finally agreed to come pick said couch back up.
Of course with a stipulation.
It had to be boxed.
I emailed, copying multiple agents into the email that I did not have the boxes anymore as they too were damaged.
I was ignored.
Then, I get a random phone call from the Trucking Company that was to pick it up, wanting to know if it was boxed, outside, and on pallets
Yes. Pallets. The first time I even heard that part.
Because it wasn't, they did not pick it up.
Since, I managed to get it boxed and outside.
I do not have pallets nor do I know where to get any.
I have sent multiple emails as follows and I am being completely ignored. AGAIN.

Couch is boxed and outside under the carport.
3 pcs.
I used the labels from delivery to me.
I just reversed To: & Fr:
Please pick up ASAP.

And you took another couch payment out.
After having confirmation of me returning it.
You Guys are crooked.
Unbelievable!

I am completely dumb founded.

Very unhappy with the people I talked too everything was a waiting game verify this verify that every second day getting a phone call when it could have been done with one call

First off my TV was dropped on delivery second I had no idea it was 29% interest rate my TV that it says is 2500 turns out to be 4200. I've had it for 6 months and have had 2 problems with it now it won't turn on I paid for extended warranty but instead of sending a new TV I've gotta wait for someone to come pick it up take it away to be fixed I might have it back with in 2 months never again will I buy anything from mdg again the worst experience i've had with a company that I'm paying double the amount the TV cost

They sell crap. A child could build a better system for less. They formatted the SSD with 4 partitions. It's only 120 gigs. And you can't delete them. WTF is with these idiots.

Well the hound you to buy a product, then once you do that they lie and tell you that your are pre-approved! Well, start the purchase process..., excited that want have to keep using this broken ghetto 30.00 dollar smart phone, you are waiting. As you check the dash board, it tells you are on hold awaiting the approval department.And that's after they have taken your 10.00 or 12.00 dollars out of your account. Then they continue this lie of a life time, like they are playing Michie on Big Brother... Then you get pissed and you lose $12.93, that you could used in your car for gas. Final, last step you are so pissed from being had, and tired of always being on the bottom. I'm like who else would even buys this stuff? Poor, middle aged adult students trying to make things happen, and you go for a chance... Bam you doing everything to try to keep from breaking down and hold on to hope. But if you don't have it to use don't even try it. Save you money up and buy your self a much nice set of tires, or what ever. Just remember this company will steal your money... because they got my money 12.98 is 12.98. If I didn't value it I wouldn't be mad about it!

I WOULD GIVE ZERO STARS IF I COULD! THIS PLACE IS A SCAM! FIRST THEY ARE LIKE RUSSIAN THEY SAY THEY ARE IN DELAWARE BUT THEN THEY ALSO SAY THEY ARE IN CANADA? BUT THE REP COULDNT TELL ME EXACTLY OR SPELL THE TOWN NAME. THEY HAVE TERRIBLE CUSTOMER SERVICE EVERYTIME YOU CALL. THEY HIT YOUR CREDIT REPORT FOR EVEN A $50 ITEM. ONCE YOU PAY IT OFF THEN THEY MAKE YOU JOIN THERE CLUB FOR $9 A MONTH. IF YOU DONT JOIN THEY CANCEL YOUR ACCOUNT AND LINE OF CREDIT IMMEDIATELY. ALSO I MADE A LARGE PAYMENT TO JUST BE
DONE WITH THESE SCAMMERS. A WEEK LATER THEY CHARGE ME AGAIN ANOTHER PAYMENT AND NEVER POSTED THE PAYOFF PAYMENT FROM A WEEK EARLIER. THEY SAID OOPS IT WAS A OVERPAYMENT. LETS SEE IF I GET THE OVER PAYMENT EVEN BACK! BEWARE STAY AWAY THEY ARE OVERPRICED WAIT MONTHS TO GET ITEMS CAUSE THEY ARE DROP SHIPPING FROM CHINA AND THEY HAVE HORRIBLE CUSTOMER SERVICE AND THEY ARE ALL RUSSIAN SCAMMERS... THEY WORK OUT OF A PO BOX...

Mdg is good but delivery company is slow still waiting for my order. Never happed before dont know what is taking so long call them everyday but still same response maybe it take a month to come

It's now been a week of dealing with them for an order that was to be shipped today and still hasn't been I will also add that I paid the extra for fast service I was told more then once when I call that they would save me some money for the issues I've had but I still haven't saved a cent they tried to charge me more for hdmi cables for an air conditioner like really what air conditioner hooks up to a tv so far my experience with this company is nothing but a joke would definitely not recommend this place

I felt totally put off by my experience with your company. Nobody had answers to my concerns, information was not taken down correctly. Just not a good experience.

If I could give this zero stars and rate it I would. Not only did they want to overcharge me excessively for products, but they wanted me to basically pay outright for the product before I even got it, and then pay another couple hundred bucks after that. I then called the cancel my order because I told him I might as well just buy the system outright if I'm going to pay as much as they want, and then the lady who was canceling my order gets upset and tells me she doesn't think I'll find one for cheaper than what they sell it. Lol like really? You don't think I can find an Xbox series s less than $800, or a Nintendo switch lite for less than $700? Pretty sure I can find those elsewhere, because then they wanted me to pay more money on top of that. Which is just crazy it would have came to almost $2,000 just for those two products. So if you have the extra money and you want to ball out, then go ahead but for people that actually can't afford it, this is just going to put you in a deeper hole, saying you're even able to afford to get it in the first place.