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MDG Reviews Summary
MDG has a rating of 3.7 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 3rd among Electronics sites.
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My order came from Amazon and was an off-brand that had I have ordered from Amazon directly would have cost less than half as much. I have been a long term mdg customer, but wont be using them again. If I wanted a crappy amazon product I would have ordered it from amazon.
In this company, if you don't speak English, you can't buy. It's their policy. It's a shame that they don't even have someone translating. You can't buy.
We are sorry to hear that your experience with us was not an amazing one, Jose! It's very important for you to read and speak English. You are the one who applied for financing and you must understand the terms and conditions of our financing. You are the one who must verbally confirm order details and shipping details, future payment plan and other information relevant to our financing.
Careless driver with MDG trucking, LLC cab and a rental *******. 4/11/24 in Florida ran family off road. Reckless, careless. Should be arrested.
We are very sorry to hear about the concerning incident, Randy! However, we must clarify that our company (MDG USA Inc) is not associated with MDG Trucking LLC.
I DONT Recommend This place!
😡😡So this place went through all the process of checking credit and everything getting me approved. Getting it ordered together and at the last minute. Denying me of my credit after I've already been approved so I would say double check into this place because they were real slow about getting back to me. Maybe it's because I live in Georgia. They were rude and didn't want to. At like they wanted to do business with me but out of the blue they canceled my order.That's crazy.So I would say double check this place out before you do business with them.
We are sorry to hear that your experience with us was not an amazing one, Tommy! You were conditionally approved for financing with MDG. As defined in our General Terms of Use https://secure.mdg.com/content/?type=terms&, all orders placed must obtain preapproval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information in decision making process, before accepting any order.
Thanks so much for sharing your feedback about our service and your wonderful experience, Tom! Your feedback is much appreciated.
I really like my set received it quick, nice looking solide easy to follow the instructions took me 20 minutes to have my set ready to use. Very happy with my purchase
Thanks for sharing your experience with us, Nicole! We're glad to know that you're satisfied with your purchase. We are looking forward to hear from you again.
I purchased a laptop and that was fine, but after the purchase they continue to charge me $9 monthly - when I called to inquire about it I was told I couldn't get a refund although they'd just charged my card less than 24 hours ago! A supervisor hung up on me and when I called back 30 seconds later I was told there was no supervisor in the office! I will never EVER purchase from them again!
We sincerely apologize for the inconvenience and frustration you’ve encountered, Leslie, and we regret that your interaction with a supervisor was not handled properly. Your feedback is invaluable to us, and we are committed to improving our services based on your insights. Optional MDG products and services are charged in accordance with repayment terms. If you have opted into optional MDG Purchase Benefits Club Subscription, a balance/payment is still processed until a new order is invoiced and then the monthly charges are transferred to the new order, or until the Club Subscription is cancelled.
For any other concerns, please feel free to reach us directly on 1-800-906-0975 ext. 357.
Thank you very much, Gary! We're thrilled to hear that you're satisfied with our service. Your satisfaction means the world to us. We are looking forward to hear from you again.
Thank you for your kind words about our service, Paul! We're glad to hear that you had a positive experience with us. We are looking forward to hear from you again.
Je suis cliente depuis plusieurs année et je suis très satisfaite de mes produits reçus, très bon service à la clientèle et la souplesse des paiements.
Merci Ginette pour ton excellente critique de notre service. Notre équipe est passionnée par l'offre d'expériences exceptionnelles à tous nos clients. Nous sommes impatients d'avoir de vos nouvelles.
Très satisfaite de service client reçu pour ma commande fait récemment merci mdg
Merci beaucoup, Roxanne! Nous apprécions toujours d'entendre ce que nos clients ont à dire. Nous sommes heureux d'avoir pu vous être utiles et apprécions vos aimables paroles!
My experience as always with Mdg was excellent It is easy to get my order taken care of and there follow up is always fast and reliable
Thank you for the positive review, Cheryl! We are delighted to hear that you had such a great experience with us. We are looking forward to hear from you again.
We're sorry to hear that your shipment was lost in transit, Jamie! We strive to provide the best possible experience to our customers and understand how frustrating this can be. We would like to assist you further regarding this matter and solve the issue as soon as possible. Please contact our Customer Care Team directly on 1-800-906-0976 ext. 370.
Always a pleasure. Quick simple, fast shipping. I've made 4 purchases from tvs to bedroom sets, good quality.
We thank you for your rating, Kristopher, and are equally glad that you had such a great experience. We are looking forward to hear from you again soon.
Cannot say anything bad about the service I received, excellent!
Thank you, Maureen! It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience.
These guys are great., product is of good quality and their delivery times are on point
We are so happy that you enjoyed your experience with us, Dee! We appreciate the great review and look forward to working with you again soon.
MDG promotes time and time again shop now save later. After a recent purchase they refused to honour that commitment. Belligerent agents do nothing to help and take advantage of the fact you have already signed a purchase contract. This company has gone desperately down the toilet in recent years
We're sorry to hear that you had a poor experience with our Customer Care Team, Glen! We strive to provide exceptional service to all of our customers, and we're disappointed that we fell short in your case. Your feedback is much appreciated and will help us improve. We would like to assist you regarding this matter, please reach us directly on 1-800-906-0976 ext. 370.
I have been a customer for about 20 years, and have had nothing but great experiences with MDG staff and products. And with their payment plans they make it so very easy. Truly one of the finer businesses out there.
Thank you for your kind words, Keith! We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.
Great agents
Good chat
The item was delivered 3 days after.
The item was as advertised
Thank you very much, Gerard! We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to work with you again.
Was able to get what i wanted even though didnt have enough credit. But they made a deal that worked for me.
Thanks so much for sharing your feedback about our service and your wonderful experience with us, Nic! Your feedback is much appreciated.
From the business
MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for taking the time to write a review, Jennifer! We appreciate your comment and regret to hear that you were disappointed with the value of the item purchased. The item was sold and shipped by one of our Marketplace sellers. While prices on our marketplace can vary based on seller discretion, we aim to provide fair and competitive pricing. We understand your concerns and want to ensure your satisfaction. Please reach our Customer Care Team directly on 1-800-906-0976 ext. 370 so we can assist you further regarding this matter.