MDG

I placed my order on July 20th and still haven't received it yet i have sent emails asking about it and phoned delivery service and still nothing

Still have not got my TV the sound bar box was opened and the ps4 controller was opened and no charging cable was missing.

My order has been canceled twice and delayed for a month. This process of cancelling make it hard to deal with.

The purchase process requires too much verification and back n forth package received in peices rather than all together

WHAT A PIECE OF CRAP I GOT FROM MDG, THE LENOVO WHATEVER IT IS AS SLOW AS $#*!, THE SPACE BAR IS IN A DIFFERENT PLACE THAN ANY COMPUTER I HAVE EVER TYPED ON AND IN WILL NOW NTYPE WITH NO SPELLN CHECK NAND SEE HOW YOU HIT THE N ALL THE TIME BECAUSEN YOUR HANDS DO BNOT FEEL IN THE RIGHT PLACE TON TYPE WITHOUT LOOKNG AT THE KEYS YOU ALWAYS HT THE N. IT TAKES NFOREVER TO LOAD AND IT IS SUPPOSE TO BE A BRAND NEW $600 F-CKING COMPUTET WHAT A RIP OFF DONT WASTE YOUR MONEY

We bought a washer and dryer from these people. At the end of Sept 2021. We started paying for the washer/dryer on Sept 30 was our first payment. We do not have a washer and dryer here in the house so every time we need to do laundry it costs upwards of 708$ they gave us a couple $50 credits but really... that is a joke compared to what we are spending on the laundromat. MDG told us the machines are coming from the brick. We happen to have one of the best run Bricks in all of Canada. The man there is very nice, has helped us with another matter in the past, whole process was painless. Now the laundry team... the man from the brick went thru the entire inventory that the brick has, he found 40 sets of machines that are equivalent to the set we bought, sitting in a warehouse less than an hour from where we are. I emailed a Steve Stikovic and an Ivana V. (whose name shows up in MDG's bad reviews,). But Steve and Ivana are not responding to me at all. We are paying for this set of washer and dryer since Sept 30 twice a month with delivery date that keeps getting pushed. First it was 2 weeks, then 3, then 5, then 9, now they are telling us we won't have them until the 3rd week of January 2022. We paid for express shipping which I think they refunded I'm not sure because this is taking so long. We pay at least 70$ a week at the laundromat sometimes more depending on IF we have the money to spare. They are saying these machines won't be here until 3rd week of January. How many times have you washed your clothes since September 27th? I have added the order number in the space provided and took a screenshot so you can't say I didn't include it to prolong this nightmare any longer. All we have for proof is loads of emails back and forth.

The sales rep that was assigned to me doesn't know how to speak English properly and his emails are equivalent to that of a child's. I can't understand a god damn thing that is said, not to mention the voicemails which are complete incoherent gibberish. TWO sales reps with ZERO communication skills! Way to run a business in sales... (Miles Memovic & Gary Mitrovic)
I can only assume that they were "offended" because I couldn't understand emails that looked like they were written by a 6 year old,
NOT TO MENTION the fact that these Sales Reps COMPLETELY IGNORED the issues I was trying to have resolved, and instead redirected the conversation to the items in my online cart and trying to push for a sale -- COMPLETELY IGNORED!
Now my emails asking for different sales reps are being COMPLETELY IGNORED! NO RESPONSES WHATSOEVER!
As shown in the image, absolutely nothing mentioned about my previous emails, only the push to make a sale. Not to mention how unprofessional and child like his typing is. Had to read several times to make out what he was saying. This level of poor communication should not be in a sales department.

Update: Even after getting a THIRD sales rep to try and move forward with my purchase, they tried to push a sale without applying a partial discount on a laptop I was looking at! WTF! ARE YOU ALL COMPLETELY INCOMPETENT?!?!?!
STAY FAR AWAY FROM THIS COMPANY!

Delivery date was supposed to be today 4/23/19 time between 9:00am-1:00pm. Tracked my package and now package cannot be located.

We'll MDG has taken out a 2nd payment for a 65in curved tv they have received a month worth of payments and I have not yet received tv I ordered not satisfied at all with service

My order was supposed to be delivered on the 21st or 22nd. It is now the 27th and still no delivery and no reason for the delay

I need help I receive my tv but the screen is bad of the left side I can't see that side and I need help with my tv

The sofa you send me does not match the one I already have, please I would like to receive the other sofa that match the one I receive

I thought it was going to be diferent but, omg... I get a tv supose to be 1100, and I think I will pay over 3000, dollars

I order a couch and recieved a loveseat? All the furniture is VERY uncomfortable. It is hard not soft at all... I'm so very upset and disappointed

It always giving me pblm it say whn i start the laptop it a pblm not going to shop again from them it sucks

I'm waiting on my package still. Please call me at *******887 or contact UPS in Victorville California *******

You get "approved" but once u decide to checkout the fun begins. Nothing they asked for was unreasonable I guess, as long as you dont mind giving complete strangers your banking information but whatever. My wife works at the bank we use and our down payment was originally 32 dollars and change. After sending them our last two months statements it became 161 dollars down. U must be thinking we were overdrawn all the time or had very little income right? Wrong! Our account has never been in the negative for even one night in the seven years we banked there, and in those two months we had deposits totaling over ******* dollars. I live in arkansas btw so cost of living is very cheap. Brand new 1600sq ft house with 2 car garage cost us 1000 a month. Explanation i was given was that our daily ending balances were low. DUH! My wife keeps everything in savings unless we need to pay something. And to also help prevent someone from getting several thousand through fraud and use having to wait days or weeks to get it back. Did they ask why the balances were low in their opinion? Nope they just multiplied the down payment by six and that was that. The reps were rude and acted as if I shouldve expected such a decision. Do yourself a favor and use Progressive leasing, the approval took less than 15 mins and I went right to my local best buy and purchased my products that day. Didnt even mention that shipping on an xbox one s, a switch lite, and a kitchen mixer was... wait for it 150 dollars and that was regular 7 to 10 day ground. These guys have no clue what criteria to consider whatsoever. Thanks for wasting my time today and i would love to compare bank statements with anyone of the rude $#*! people i dealt with. Stay away, better options and way less hassle

Smells like a scam don't bother I went and got a TV at Best Buy took too long for the process horrible communication

I HAD BOUGHT A COUCH AND CHAIR, 2 MONTHS AGO, THEY TOOK OUT 2 PAYMENTS, I RECEIVED MY COUCH AND CHAIR WHICH IS VERY NICE AND REASONABLE, THEY WORK WITH YOU, BUT IT TOOK AWHILE TO BE DELIVERED, WELL I DID FIANALLUY RECEIVED IT, AS SOON AS I OPEN THE BOX FOR MY COUCH i DIDNT EVEN HAVE IT OUT THE BOX, ON THE ARM OF COUCH WAS RIPPED UP LOOKS LIKE IT WAS CUT, I CALLED TO TELL THEM, REMIND YOU ITS BEEN 2-3 MONTHS NOW, THE ups TRUCK DIDNT EVEN LEAVE HE EVEN SEEN IT, WELL UPS SENT ME FORMS TO FILL OUT, I NOTIFIED MDG, 5 TIMES TO COME AND PICK IT UP AND SEND ME A NEW ONE OUT, I STILL TO THIS DAY I HAVE NOT RECIVED NOTHING, ALL I GET IS OH MY SUPERVISOR WILL BE IN TOUCH WITHIN 2-5 DAYS, IM STILL WAITING, NOW IM GETTING VERY UPSET BC I HAVE NOWHERE FOR PPL TO SIT, I JUST CALL ON FRIDAY AGAIN AND STILL NO ANSWER, IF THEY DONT GET MY COUCH I WANT MY REFUND THEN THEY CAN COME AND GET IT, AND I WANT MY REFUND, IM SO PISSED OFF, WITH THIS COMPANY, HOW MANY TIMES DO I HAVE TO CALL TO GET ANY ANSWERES, THEY ASKED FOR PICTURES WHICH I SENT 2 TIMES, DID EVERYTHING I WAS ASKED TO DO, BUT STILL NOTHING, JUST TO LET PPL NO IF YOU HAVE TO RETURN SOMETHING YOU WILL BE WAITING FOREVER TO GET A REPLACEMENT,, I WANT MY COUCH NOW, I CANT WAIT NO MORE, I HAD ENOUGH.

En traitant avec une compagnie de livraison comme sameday worldwide qui a une note de 1,2 etoile, MDG ne se soucis pas de la satisfaction de ses clients. Moi je considere cela comme un manque de respect notoire,
Cette compagnie de livraison offre un service minable, au telephone ils te parlemt mal, te font savoir que c'est a prendre ou ils retournent la marchandise.
Le bureau de montreal qui avait en charge de ma livraison est irespectueux. Ils sont joignables seulement quand cela les arrange. Ils mettent des mises a jour mensongers sur leur site en rapport avec le suivi de ma commande. Ils repoussent les dates de livraison a leur gout. Pire encore, pour attendre ma livraison j'ai du prendre une journee de conges parce qu'il m'ont impose une plage horraire qui va de 09h a 17h. C'est leur politique.

Chez MDG on me fais savoir qu'ils pas mal de problemes avec cette compagnie mais n'empeche ils continuent a leur donner du travail et faire souffrir leurs clients.
C'est vraiment irrespectueux.

My tv never arrived and im paying for it and customer service is giving me the run around

Got a computer way overpriced. And they also charged me for a case. Antivirus without my permission

Poor service did like the service tried me would not NEVEr order anything from any more cause I had poor service and dryer wait Tim was way too long