MDG

Thanks for resolving my issues in a timely manner I can't wait until my kids can enjoy their bedrooms with their new furniture

Still waiting on my tv. And they have no idea where it is at and it was suppose to be delivered all ready

I WAS TOLD ONE PRICE EVERYTHING INCLUDED THEY FORGOT ADD TAXES SO MAKE IT FAIR I SHOULD GET 3 YEAR WARRANTY PROGRAM FREE FOR QUOTING ME FINALTHE WRONG FINAL PRICE TO ME

The sameday guy live my sofa outside on the grass he was along and I am 72years old how do you thing I could bring it in the house I never see that beforein my life what a respect for the coustmer

Tried to upload bank info with their verification tool... but it never worked. Calling today to cancel order, as customer service is TERRIBLE

I SPOKE WITH A MANAGER(VANIA KUBUROVIC) ON JULY THE 15TH ABOUT AN OVERDUE PAYMENT... I MADE ARRANGEMENTS TO PAY $75.00 IN AUGUST AND $89.00 IN SEPT TO GET CAUGHT UP... ON 8/14... I CALLED AND MADE THE $75.00 PAYMENT THAT WAS ARRANGED. WHEN I LOOKE@ MY BANK STATMENT MDG HAD DEBITED MY ACCOUNT, AGAIN!... I NEVER AUTHORIZED, A SECOND PAYMENT FOR AUGUST!. WHEN I CALLED TO DISPUTE THE CHARGE, I WAS TOLD I AM GOING TO COLLECTIONS!. WHY?! WHEN THEY WERE OVERPAID AND MY ACCOUNT IS DRASTICALLY OVERDRAWN BECAUSE OF IT!. I ADVISE ANYONE AND EVERYONE DO NOT DO BUSINESS WITH MDG!

I have had a good experience with mdg no complaints good company fast delivery easy prossesing good customer service they get what you want done

TV worked for one day then had black screen and mdg wanted to send samsung out to repair instead sending new one

Not only did they sell the computer they had on hold for me they didn't even wanna try and make things right

Great price for products. But takes to long to get. Its been close to a month and i still havent got it.

My television was delivered with a shattered screen and I had to send it back and decided not to order another one

Up until now we've been fairly satisfied with MDG... this is our 4th purchase from them and by far the worst experience! Times one & two were fine... got the products we ordered in a timely manner. Time #3 things started to go downhill. We had moved and changed our info with MDG, however they sent our old phone number to the shipping company. Because this was a large item delivery had to be arranged. This one took almost two weeks longer than normal to arrive and several phone calls to get straightened out.

For this purchase we got the tracking number (for "Same Day worldwide" delivery - a misnomer if ever there was one). Tracking said a Monday delivery. Was home all day Monday, no delivery. Called shipping company... they were given our OLD PHONE NUMBER (again) so they couldn't call to set up delivery. Got the number straightened out but had to ARGUE with the delivery company to get it delivered that same week! Finally got the product (a TV) and set it up only to find that the screen was smashed. Called MDG to arrange return of the broken TV and was told 3 business days (not for the tracking number to be generated just three business days). Today is the third day and we don't even have a tracking number yet. Call MDG and we're told it might be another 15 days before we get the TV. Told MDG to cancel the order and was told by two different people that they can't do that in time for the first payment to come out this Friday.

Asked to speak to a boss and apparently I was speaking to the CEO of the company because she doesn't have a boss we can speak to.

Finally through all of this... not ONE time has anyone offered an apology,,, I've only been told that I'm wrong!

Final word on MDG... run away... don't walk... run!

Believe to be scam contracts aren't official and customer service doesn't answer phones and adds additional charges.

What I lesson I learned. MDG is a mess. Last week I saw an advertisement for a laptop. Seeing how I could use a new one, I decided to take a look. I found a bundle I liked and decided to purchase it. I was given a credit limit and placed my order. I am a well respected Director of an internationally known academy, I judge world renowned competitions and am constantly in the news for the philanthropic work we do. I make a decent salary and I figured, this would be an easy process. I was immediately informed that I had to wait until Monday morning to speak to my "Customer Agent" who was handling my case. I spoke to her on Monday morning, informed her that due to my workload it was imperative that they act in a reasonable timely manner and not go back and forth with needless requests for additional information. I was asked to enter my bank account information, that was immediately verified, I was asked to verify my employment which was immediately verified, I was asked then to verify how many times a month I get paid by sending in my last two months statements (showing I made over 10K in 6 weeks). I've spent two days appeasing individuals who say they are trying to verify information that could be done in less than 30 minutes. This company obviously does not have the manpower, knowledge or customer service experience needed to run an online service. This is a poorly run company whos actions and attitude serve as notice that they may not be fiscally stable. It is a shame, in theory it would be a good practice, however, in actually, its a disaster where every employee is pointing the fingers at everyone else but themselves.

Don't do business with mdg they are a rip off there prices are high and they charge a big delivery fee. You would be better off going to finger hut!

I still have not been able to track my TV and same day delivery cant find it. I am waiting to hear today if it can be found or not..

They are quick to sell, and then refuse to respond to service issue. Avoid if you can. I am almost to the point of refusing payment.

Verry expensive insurance made our rates go up by 200 in one week. Dont recommend this insurance unless you wanna pay alot

My husband applied WITH HIS SS # & was approved for $1200 worth of merchandise. After approving him with his SS # they then asked for access to our online banking via us entering our login credentials, a copy of our lease front pg & last pg., a voided check from our acct., a copy of his ID, & a copy of a utility bill. FOR AN OVER PRICED TV & LAPTOP! When the voided check wasn't enough they then asked for a picture of our bank statements going back 60 days & wanted it so badly that they started out offering to give us a $50 discount for us to send it to them. When I contacted my bank to ask for a document to be emailed to them with both of our names on it my bank advised me NOT to deal with them stating that they've had a lot of trouble with that company in the past. So much so that they refused to email them anything due to protecting themselves. When I told the CSA that he then offered a $100 discount for us to take a pic of what we had & send it in. I explained that they had gotten all they were getting from us & it still wasn't enough. For a TV & a laptop. It's not like it was a $5000 loan or a car purchase. It was a TV & a laptop. It's ridiculous. I wouldn't deal with this company at all ever if I were you!

I JUST PAID OFF MY BALANCE TODAY I HAVE BEEN PAYING $46 AND SOME CHANGE SINCE MARCH 2019 ITS MAY 2020 I HAD 25 PAYMN ENTS LEFT IF I CONTINUED TO PAY THE MINIMUM YOU CAN DO THE MATH I PURCHASED A PS4 PRO BUNDLE I AGREED TO THESE TERMS SO I ACCEPT MY BAD DECISION I JUST HOPE I CANB HELP STOP ANOTHER FROM DOING THE SAME THIS IS PREDATORY LENDING AND THE POOR ARE THEIR PREY THEIR CUSTOMER SERVICE IS HORRIBBLE ITS HARD TO UNDERSTAND THEIR EMPLOYEES IT SEEMS ENGLISH IS NOT THEIR FIRST LANGUANGE WICH IS NOT AN ISSUE EXCEPT I CAN BARELY UNDERSTAND THEM AND VICE VERSA THEY CHARGED ME TWICE ON SEVERAL TIMES HAD TO GET A REFUND I GOT MY PRODUCT AND ITS STILL WORKING FINE NO PROBLEMS ITS THEIR SUPER HIGH INTREST RATES THAT IS THEIR PROBLEM IF YOU USE THEM PAY EARLY OR YOU MIGHT PAY 5 TIMES WHAT YOUR ITEM IS WORTH

MDG ~ KNOWS EXACTLY HOW MUCH THEY TRULY DO SUCK AND ARE A "SCAM". WE LIVE IN THE 'GREATEST' COUNTRY IN THE WORLD. WHERE FINANCING AND "CREDIT LIMITS" ARE SIMPLE EASY TASKS. MDG WITH ALL THEIR 'NEGATIVE REVIEWS" THE NEGATIVE BY FAR OUTWEIGHS THE SO CALLED "GOOD" REVIEWS. AND NO GOOD COMPANY SUCH A MDG. CAN HAVE EMPLOYEES READ ALL THE NEGATIVE REVIEW S AND HAVE EMPLOYEES POST "POSITIVE 5 STAR REVIEWS". WE IN THE UNITED STATES ALL KNOW TO OBTAIN CREDIT CARDS WITH CREDIT LIMITS. UNLESS I MEET IN PERSON A SATISFIED CUSTOMER HERE IN THE UNITED STATES WHO OBTAINED A "CREDIT LIMIT" FROM MDG AND ACQUIRED MERCHANDISE FROM MDG. MDG WILL FOREVER BE A "SCAM" TO ME. YOU DONT NEED TO OBTAIN ONES BANKING INFORMATION FOR ONE TO OBTAIN "CREDIT" THEY JUST RUN AN EXPERIAN, EQUIFAX AND TRANS UNION REPORT. THOSE SCORES DETERMINES IF A CONSUMER IS APPROVED BY A MERCHANT FOR CREDIT. CREDIT CARD COMPANIES DONT ACCESS ONES BANK ACOUMT TO RECEIVE "RECURRING" PAYMENTS. UNLESS ONE SETS THEIR ACCOUNTS UP FOR 'DIRECT PAY" SO YEAH MDG! YOURE STILL. A HUGE SCAM!

They just kept asking for more information. And never sent product. Stay away from this company, they only promise they will deliver, but never do.

I got approved and had questions about their buying process and at one time I wanted to talk to a supervisor. ( which they let me but he wasn't helpful a me with ordering and they just referred me to the website. No help what so ever. Please make sure you read all policies carefully before you buy anything from this company. Also read reviews. I have read reviews before I started the buying process. I read a lot of reviews that they couldn't return stuff. I looked up the review policy on MDG's website. I am sure glad I did. This is the review policy from their website

"Return Policy
All sales are a final. Unless required by law, there are no returns, refunds or exchanges of any kind whatsoever. However, we may choose to accept a return in our sole and absolute discretion; our exercise of discretion may be affected by various factors, including but not limited to the passage of time from the purchase date and the condition of the returned goods. Products returned for exchange must be sent back exactly as they were received. They must contain the unused product, original packaging and include all disks, registration cards, packing materials and other accessories and must be received within 30 days of the invoice date. We reserve the right to refuse for return or charge a restocking fee of 20% of the current balance. No returns will be accepted without an RA number issued by MDG or when the product manufactures or distributors return policies supersede ours. If approved by MDG, an exchange, merchandise credit or refund will be authorized.
Due to the volatile nature of computer prices, items will only be refunded, exchanged or credited at the current pricing at the time of return. MDG reserves the right to charge higher restocking fees for any special circumstances, such as damaged packaging, missing CD, etc. Physically damaged products will not be accepted."

After reading this policy there is no way I can buy from them. Please before you buy read all policies!

If they can't back up their products please don't buy!