Overview
MeetMyAge has a rating of 2.7 stars from 299 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MeetMyAge most frequently mention fake profiles, credit card and day trial. MeetMyAge ranks 2nd among Senior Dating sites.
I've never heard of this website and I haven't payed anything yet because I don't want to use my bank card so I'm purchasing another card to get services for 3 months and from what I see, I like and when you have a issue, it's handled ASAP and I like that...
I had a similar experience to others with this site. Everyone is fake, and different people operate the accounts. I clicked on something, thinking that it would give me more information. It went to a page, and nothing else happened. It probably had something in fine print, but I clicked other links that went to a page where I could choose yes or no.Totally fake clickbait site. I managed to get them to refund the $69. They did the whole thing but told me they would only do half. Stay away from these scammers. I wish I could use a negative for the review stars.
Dear Dave,
Thank you for your honesty in sharing this with us. We’re sorry you’re not satisfied with the experience of using our platform. Our Moderation Team constantly works to ensure a genuine and safe communication experience. The automated anti-fraud system helps to introduce prompt measures for the profiles with potential fraud activity, so you can be sure the profiles are real.
However, if you face a suspicious profile, please report such cases to our Moderation Team, so we can make an investigation and take appropriate actions. Follow the link to learn how to do that - How do I report an abuse or block another user?(https://support.meetmyage.com/en/support/solutions/articles/103000298720-how-do-i-report-an-abuse-or-block-another-user-)
Also, please note, that we do not charge users without their authorization and permission and act strictly in accordance with the rules of the site, which are available to all.
Please reach out to our Customer Support Team by emailing support@meetmyage.com if you have any questions or need further clarification.
So much for complaining and you assuring me we screen - there are no fake profiles. The obvious AI photos ( see photo) and people saying the same excuses word for word / when asked if you want to meet up. And why are most of the people in it constantly online and can immediately answer you at 2am or 5am - it's laughable that they are all night owls! 🤣🤣🤣🤦
Dear Fen,
We’re sorry to hear that you still have concerns about profile authenticity. We want to assure you that our moderation team carefully screens all profiles to maintain a genuine and safe community.
Regarding your observations, we understand how it might seem unusual for some members to be online at all hours or to use similar phrasing. However, since we have members from different time zones and varying schedules, response times can differ. That said, we take reports of suspicious activity seriously, and we appreciate you bringing this to our attention.
If you’ve encountered any specific profiles that seem questionable, please report them directly, and our team will investigate further. Your feedback helps us improve, and we truly appreciate your input.
If you’d like to discuss this further, please reach out to our support team at support@meetmyage.com
I cancelled my subscription two weeks ago and today I see that you have taken money out of my bank account. Would you rectify this immediately please.
Dear Gillian,
We’re sorry to hear about this issue, and we completely understand your frustration. Please know that we take billing concerns seriously and want to resolve this for you as quickly as possible.
To assist you, could you please reach out to our support team at support@meetmyage.com with your account details? We will review your cancellation request and ensure that any incorrect charges are rectified promptly.
Thank you for bringing this to our attention—we appreciate your patience while we work to resolve this matter.
Meet my age I've done a great job for me. I really appreciate everything. They've done and a big help in selecting dates and different people and with any problems I've had with this site. Thank you.
Dear David!
We're delighted to hear about your positive experience with our customer support team. Their dedication to providing efficient service is something we strive for. Thank you for sharing your feedback.
I recently joined this platform and was immediately bomarded with contacts that supposedly live close to me. I live in a very small town so that was a huge red flag to me. They asked many questions but would almost never answer mine. Very generic answers if they did. The profiles are either fake or AI generated profiles.
Dear Steve!
Of course, all the profiles on our site are real. Our Moderation Team diligently assesses every profile uploaded to our dating site to ensure the authenticity of our users. Rest assured, if a profile raises any suspicions or breaches our guidelines, it will be promptly suspended for a thorough investigation.
Furthermore, we greatly value your collaboration in maintaining a secure environment. If you come across a profile that seems suspicious (such as doubts about the authenticity of the photos, requests for money or personal information, aggressive behaviour, or any rule violations), we kindly ask you to report such cases. This proactive approach helps us swiftly address any concerns.
Your efforts play a crucial role in making MeetMyAge a safe haven for all its users, and we genuinely appreciate your contributions.
If you need any assistance, please don't hesitate to reach out.
A hiccup with my accounts was noticed by the team and they reached out to me very politely to fix the problem, which they did very professionally and no fuss sd.
Dear Gerhard,
We strive to provide excellent support to all of our customers. Thank you for sharing your feedback!
Don't hesitate to reach out if you need any more assistance.
All the profiles are fake. Chats are bot/AI generated...always the same verbiage. If you ask any out on a date the response is always that they are currently unavailable and wants to keep chatting on the site. Filters don't work...always the same faces in a different order.
Hello Mark!
All the profiles on our site are real. Our Moderation Team diligently assesses every profile uploaded to our dating site to ensure the authenticity of our users. Rest assured, if a profile raises any suspicions or breaches our guidelines, it will be promptly suspended for a thorough investigation.
Furthermore, we greatly value your collaboration in maintaining a secure environment. If you come across a profile that seems suspicious (such as doubts about the authenticity of the photos, requests for money or personal information, aggressive behavior, or any rule violations), we kindly ask you to report such cases. This proactive approach helps us swiftly address any concerns.
Your efforts play a crucial role in making MeetMyAge a safe haven for all its users, and we genuinely appreciate your contributions.
If you need any assistance, please don't hesitate to reach out.
I noticed an awful lot of men in my town which is not true. Also every picture was fuzzy. The 4 men I started chatting with I asked for another photo they could not produce. Which is very easy to do on that app. Also cannot reach anybody for help other than AI generated
Dear Blythe,
Your feedback is essential to our improvement process. While we’re sorry to hear about your negative experience, we’re thankful you shared it with us, allowing us to address and rectify the situation.
If during communication with another user, you suspect that the person has violated the platform rules or engaged in scam or fraud activity, please report this case to the Moderation Team, so we can help you as fast as possible.
Once you report the user, he or she will be blocked from writing you. Moreover, our Moderation Team will promptly review the case and provide you with feedback once the investigation is over or request additional information if needed.
If you need further information, please don’t hesitate to ask.
Customer Support Team
support@meetmyage.com
Thank you very much. It was a pleasure dealing with your representative Emma Harper. Her responses were timely and her service was absolutely second to none! Thank you again for the outstanding service.
Dear Tim!
We appreciate your kind words and feedback. We're glad you found our response helpful and that you were able to resolve the issue. We strive to provide excellent customer service and will continue to work towards that goal.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Gaysee
It's great to hear that you're considering the platform and appreciate the quick customer service response! Taking your time to explore before committing is a smart approach. If you have any questions or need assistance, don’t hesitate to reach out. Wishing you a great experience!