Meetup

The website is now non functioning, it's in the old and the new platforms at the same time. But you can not tell which parts of the site works or doesn't work, until you spend too much time fumbling around. What a shame.

I contacted them with my complaint, however no response. I was hoping they would respond and say "our ETA for new platform is?" or something that would let you know that this is a priority to them. FIXING THIS PROBLEM.

Its all good that I have heard nothing from them. I will be looking for a new service. Even if a lose a few, its still better that working with a company that does not respond. I take a 'no response' as a F--k You to a customer.

Only a matter of time. I'm out.

One star is too many. Can we give it no stars here?

I'm the owner of a Meetup website (group). This is a PAYED service, but the customer service is the worst I've ever seen or heard of -- which is to say they never actually communicated with me by email when I reported a problem. And they apparently are not accessible by telephone at all (I could not find a customer service phone number for them on their website).

What is more, Meetup apparently prevents users of its messaging service from voluntarily sharing their email address with others in the group via their messaging service! I've had several people respond to my request for their email address by sending that address... which Meetup blocked! In the place of the email address these people sent was five asterisks: *****.

Meetup needs to be replaced by a superior service which offers the same kind of service, only better. Perhaps Meetup themselves will realize this and repair their egregious errors of judgement.

Meetup has good facilities for organizing group members and events. It's easy to design your own page and set up events, even collecting money for them. Clubs who start using it need to be aware that it's really hard to stop using it, because if you stop paying fees, meetup will email everyone else in the group asking for another organizer to step up. So, if say you start a club called Harley Riders of LA County, but then decide to move to your own website, it's really difficult to take your meetup members with you. You need to email all the membership and then manually delete all group members, otherwise they will all keep receiving emails from Meetup that your club is closing down if a new organizer doesn't step up.

I joined a group on meetup in April 2021 called Hiking Friends & Fun located in Flower Mound, TX. I attended at least 70 events with the group. I became personally involved with the organizer who had only recently become the organizer ten months prior. Whenever he decided to end our "dating/using", I attempted no further contact with him. I continued attending the hikes for another month as usual. After attending a hike on Sat 01/14/23 I received an email that I was removed from the group. In the meantime there was hearsay from a mutual friend of ours which was negative. I never attempted to contact the organizer after we were involved. I left it alone. I attempted to contact the organizers of the group for an explanation & the main organizer who is Ravi had blocked me on meetup. The co organizer who I had attended hikes with several times was very short with me claiming he was not aware & never offered to find out or anything. There was allegedly a post on social media about the organizer which I was never privy to. The organizer & other members (personal friends of his) slandered me after I was removed from the group & attempted to get me kicked off of meetup simply for not wanting me in other shared groups. I am still thinking of filing legal claims against this organizer.

This site has BIG problems when it comes to easy access to group events online. They seem to have some problem with just sending out a link once you request to attend a group. They don't send a link to your email and if you go to the group site there is no link to attend at the time the group is starting... i find it very stressful and the groups I am joining are to help me with stress! I would avoid trying to do things online through Meetup and just wait til people start getting back together in person. This has happened to me with several different groups on Meetup. Are they super careful about security or something? Has anyone else had this problem?

There are some pretty good groups on it, but I was unfairly banned from a dating group recently. I didn't fill in the boxes properly because I was not sure what to write about, so I was declined. I did try to do a better job of things the next time I filled in the registration form, yet I got banned. The person in charge is clearly rude and obnoxious. I was reported to the police too, but I felt I just needed her to explain her reason. It totally could have ruined January for me.

I have well over 2500 members. I sent out an e-mail notifying all members we may be making a move to a different service. I also notified Meetup they were not allowed to send my members any unsolicited political e-mails and they were not allowed to use my groups name without express permission of us, it is a registered trade name. Also they did this in direct violation of our groups rules. I have lost a number of members since they pulled this. They have damaged our reputation by taking a group founded on no drama into a political one.

Frankly I think we could all band together and look for a law firm to file a class action suit.

As it is I am contacting Forbes, Bloomberg and other News Agencies to let them know what Meetup is doing.

Let Meetup explain to them how they have become a political action committee on the backs of organizers who have helped them become what they are.

Price goes up, functionality and usefulness goes down. And, there's no way to reach customer service on their website. Now this:

1. I see that I have 11 days to pay for my meetup. (It's Saturday)
With the following message:
"A reminder to let you know that your Meetup Organizer Subscription has lapsed. There are 11 days left to renew as Meetup Organizer do it today and keep your Meetup going strong!
Only you, the Organizer, see this message. Your members do not see it."
2. I take note and plan to pay it Monday.
3. I get a message from a member telling me they were contacted by meetup stating meetup cannot reach me for payment.

Really?!
Meetup, I used to love you but now we're through.

Meetup.com will tale your money as "Meetup Organizer" then approve your groups and then without notice once you have invested time inspiring members to join your groups and register for its events them disable your account for "spam" -- and they have no formal appeal process.

They don't bother with warnings or temporary measures like Facebook.

If there's one website that deserves to be jabbed it's meetup.com. The idea is great but the execution is anything but. I joined multiple groups in various subject areas over several months and none of them was worth a hoot. I joined tech groups run by major companies and found the presenters to be ill-prepared and a the meetings a waste of time (I'm talking to you, Microsoft!). I joined other groups only to find that they were organized by people trying to make money out of others in one way or another. Overall I did not find a single group that was useful. I hope I've just had a bad experience but I suspect that the majority of the groups on meetup.com are a waste of time or worse. Take care!