MeetupReviews 500

Once again meet up has made major changes to their service delivery without allowing customers input or the ability to customize. A few years ago they changed the entire system and thousands of people left. This week and they introduced a new app without asking if we wanted the changes or our input as customers. The new app is counterintuitive, difficult to navigate, impossible to search or adjust search parameters, full of information I don't want to see, and missing key features that I really liked about the old app. I'm sure this new App will drive away thousands of more customers. These people excel at shooting themselves in the foot. Someone should start a competing service. Sucks!

Price goes up, functionality and usefulness goes down. And, there's no way to reach customer service on their website. Now this:

1. I see that I have 11 days to pay for my meetup. (It's Saturday)
With the following message:
"A reminder to let you know that your Meetup Organizer Subscription has lapsed. There are 11 days left to renew as Meetup Organizer do it today and keep your Meetup going strong!
Only you, the Organizer, see this message. Your members do not see it."
2. I take note and plan to pay it Monday.
3. I get a message from a member telling me they were contacted by meetup stating meetup cannot reach me for payment.

Really?!
Meetup, I used to love you but now we're through.

Updated - meetup.com replied to my email, and refunded the amount in few days. So, bumping up the rating from 3 to 4.
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Hi,

I had started a meetup group couple of months back for a Kids sports meetup in my area. I closed the group about 2-3 weeks back due to no interest to attend meets from the members. When closing the group, I elected to close my subscription and also to permanently remove all members from the group (i. E. not to nominate anyone else as group subscriber to continue the group). I have written an email to the meetup billing support team today and hope they will refund my amount without any fuss.

Some complaints about meetup.com regarding closing a group:

1. I searched my email account and message section on meetup.com. There is no confirmation email/message about closing the group. If anyone wants to close their group, I strongly suggest to take screenshots of the closing process as there is no other confirmation.

2. I had deleted my credit card details from meetup.com while closing my group. My card has still been charged. I think meetup.com secretly maintains card details even though your account->Settings->Payment Methods section may show that there are no saved cards

3. If anyone closes their meetup group, I suggest check back your account after 1-2 weeks to ensure there is no 'Payment Due' notice.

To those that write negative reviews about meetup. There are literally hundreds of meetup groups in your local area if you live in the suburbs, in or near a major city. The larger ones have over a 1000 members and a dozen or more organizers and may have several events in the same week, sometimes at the same time. You have to put yourself out there and try different events, meetup groups, different organizers. You can't just go to a handful of events and pass judgement. Yeah, there will be some clicks in some meetup groups but there is also friendly people a few new people joining all the time too.

Also picking the right type of event to attend is important too. If you want to meet and talk to people with common interests, for dating or whatever pick a event where you can actually talk. A group walk or hike, dinner, happy hour, pool party, gallery tour are a few good choices. Don't attend some dance or band night meetup where you have to scream over loud music- not conducive to casual conversation & meeting people.

Meetup is what you make of it. Yeah you may attend some bad events, meet some people you don't like, but you will also find your group and people you like to be with. I made lots of friends, met my girlfriend, made business contacts- all though meet-up groups. You have to take the long view, look past your nose, put yourself out there, it is so worth it when you do.

I tried meetups several times and neither time was worth it...

The first time I attended what sounded like a great group - but the guy who set it up did not bother showing up. The PR made the group sound like a lot of people would show up and about 30 people did. The location was in what was supposedly public space but private security informed us that to have so many people there required a permit so with no leader we moved on to a restaurant and had lunch with some of the group members.

With no leader bothering to show up and chased off from the meeting location others attending could not find us. If I had it to do all over again I would have skipped the lunch since we split the ticket so those who ordered expensive items got a free discount from those of us who ordered moderately priced items.

There were no interesting gals there but I struck up a conversation with some interesting people. It turned out one was some sort of a cult nut who tried to force me into going to see "something wonderful" (without any explanation) so I balked. This might work with kids but not me. So add to the above dysfunctional mix people recruiting for cults at meetups...

So we have a group the leader does not show up, get thrown off of the location and the 30 people who showed up tried to improvise not a good deal at all...

I'll usually give anyone a second chance so I figured another meetup might be interesting about a year later... Recently I saw an ad on craigslist from a gal I had met briefly at the second meetup I tried. She was attractive so I replied. It was obvious the person placing the ad was not the gal (someone took her pictures from the meetup site and posted them pretending to be the meetup gal). I got suspicious when chatting with the CL fake and thought I could reach the gal through meetups. I contacted the gal and she was pissy (keep in mind I only briefly chatted with her in the past and so did not know her well).

Anyway I can see why someone wanted to get even with her by using her meetup photos to pose as her on craigslist because she came across as a $#*!. Had I known I would not have bothered trying to help her out by informing her someone was impersonating her on craigslist it was not worth the hassle...

If you add up my personal experience with meetups you should run for the hills and save yourself a lot of hassles.

Customer service is horrible, they don't know the basic integrity and quality of a human being. I contacted them for a fraut organizer who charged my money but lied. Who pretended to be a some kind of facility to help! Very apparant scam. I asked a refund, the organizor didn't reply me but told her members that she would like to refund me if I reached out to her, said I never requested a refund. I reported to the customer service, but you know what, the customer service people blocked my account, deleted my comment for the fraud. I showed them the evidence of messenger. They just said they can't confirm the organizor is fraud! And deleted my true comment and blocked my account.
I think they just try to charge business money, do not care anything happened with customer. The service is so horrible, bad people together.

Stupid people go there and be manupilated.
They should shut the door, they don't deserve exist for our normal people. Super bad. Hopefully they can bankrupt and close their door soon.

Signed up to attend this "Advanced Intermediate" meetup group. The co-organizer, Brad is the person who puts down the lines for these courts located at Twin Dolphins, Huntington Beach, CA. Well, this organizer is not very nice. When potential players RSVP to play, they go into his waiting list and from there he cherry picks which players he wants to allow to play. Now, in concept one would think Brad is recruiting only the best advanced volleyball players, right? Well, not exactly. Brad is one mean and hypocritical person because in his group there's players who cannot meet the minimum skills to play even regular intermediate volleyball level, let alone "advanced intermediate" as he calls his group. To me it's interesting how can get away with treating people in such a rude and ugly manner and still be allowed to have a meetup group. If you're looking for a place to play fun volleyball with friendly people, DO NOT sign up to play with Brad's "Advanced Intermediate" volleyball group in Huntington Beach, CA on Saturday mornings at Twin Dolphin courts.