MeetupReviews 500

I have used Meetup for over 5 years and with their latest update (late 2017 and continuing) all of the functions to successfully manage my group have been taken away in favor of "pretty" and phone "user friendly" for members. Chip-in - gone from the site; # of guests - gone from the site; monitoring # of no-shows - gone from the site; copying stored pictures to another event - all of the pictures are gone. I'm looking for another platform before the "improvements" become any worse!

It used to be a pretty good site, but pointless redesigns which reduce important functionality, while making other functionality harder to find and use has made this site ripe for a competitor to replace them. Now if a competitor would just appear...

Well since no one else did, I just built and released a competitor- https://www.uGetTogether.com We pride ourselves on our 20/20 vision- being 20% better for 20% less money. Of course, we'll probably need to change the first number as we continue to turn out improvements and they continue to sit on their hands. Probably our biggest improvement is that we will be listening to our users!

Until they fix their new site, or switch back to the old one, I recommend avoiding this service. The new one might be better for the 60% of users on mobile devices, but the old one was definitely better for the other 40% of us, especially organizers. Ive been emailing Meetup support for weeks with problems, e.g. members not notified of meetups, map pins incorrect and unfixable, but Ive only received unhelpful automated responses. Im guessing they are overwhelmed with problems after their premature cutover their new format.

As an organizer, Im shocked that any functionality is all but lost with the new system. To schedule a meetup, you cant format text, cant add price, or change number of guests allowed. The max number of guests you do set doesnt get set. Forget copying an old meetup and keeping the same settings. Worst of all, If you do want to set price, youre directed to the old interfaceand guess what? If you didnt save first, if you click on go to the old interfaceyou just lost your copy. THEN when you manage to get a meetup scheduled... the rsvp list is unreliable. Users rsvp or un-rsvp and the system doesnt always record it. The syncing between the mobile app isnt reliable... also it doesnt seem to show maximum number of participants to users... and thats just from an organizers POV -my community of users isnt happy either. What the heck? Meetup currently owns this market - how could their systemtheir ONE PRODUCTfail so badly?

I've been an organizer on meetup for 4 years now and now have over 1300 members - i've worked hard to build up this group. Since the changes last month - I am so very frustrated along with many other organizers as the new system is barely usable. Its a terrible upgrade - i'm hoping that another company/developer will come up with a new system and roll out something that is user friendly and scalable as well. Shame on meetup for doing this - they will go down!

I am not normally a complainer but as the organizer of a social meetup, I am totally fed up with trying to use the website and just go with a Facebook page and use eVite. It seems I spend most of my time trying to figure out how to address an issue I'm having and I feel my time is better spent with other things. Currently, I'm trying to figure out how to mark certain people who RSVP'd they were coming to an event as no-shows but am coming up empty. Plus I marked the people who did come and Meetup still maintained the head count for all who RSVP'd including the no-shows that I did not mark as attending!

Also - the site is not the least bit attractive and just difficult to navigate. I think by now (1-7-18) any issues they said they were having/fixing should have been remedied. Meetup is not cheap and I have a hard time justifying the amount we are paying, so it may be time to tell Meetup goodbye!

Who on earth are these so called technical people at Meetup, they have killed a perfectly good system, all the tools need to create events, set them out properly, give them your own personal touch have been removed. My new member uptake has droppped drastically, exsisting members can no longer find their way around the site, organisers are pulling their hair out trying to get events up and running. Most organisers are now looking for alternatives and getting ready to jump ship. Meetup seem oblivious to what their customers are saying. Marketing and technical people cant even agree on the same thing and contradict themselves, I have never seen a company attacked so vigorously across social media as meetup has with this disastrous roll out. It appears that no beta testing was done nor was their paying customers consulted. This backwards step could mean the end for Meetup, ignoring your paying customers is not the way to succeed.

As an organizer, I cannot be less impressed with the recent (Dec 2017) changes to the Meetup platform. So many helpful features and organizational functionality is being removed that its just another FB or twitter feed (discussions of 140 characters? Really?) We can no longer post documents, our 'pages' were full of resources and information, our discussion threads were great, our sponsors were listed on our homepage, (as was the full name and thumbnail of my awesome co-organizer)... and the response time from the support team which used to be in 24-48 hours, is now significantly longer or not at all. Disappointed and looking for alternatives that get us back to where we were! Who is this being 'improved' for anyways?

***Adding to this review a week later after seeing other posts... what exactly ARE we going to do here fellow organizers? Meetup is essentially unusable in its current form, and its a total time suck to try to make it work... but if we bail, where do we bail to?

I've tried giving them a chance but despite the many concerns raised, their recent update has absolutely ruined the experience for my two groups. Functionality on the website is now awful, and members have to hunt to figure out the most basic things thanks to the total overhaul. Meetup seemingly couldn't care less! I've somehow been an Organizer for almost 9 years now and what used to work just fine has been trashed. It's clear they do not listen to feedback, as I find it difficult to imagine anyone was in favor of the new version. We are now looking elsewhere and will quit Meetup as soon as possible. I'd give them zero stars if that were an option.

I cant believe they charge money for this site. Has to be the worst design I have ever seen or used.
Redesign removed noshows
Customer support responds with totally incorrect info
People bypass group owner authorization by paying with PayPal. Automatically lets them join group

Destroyed the app and have made it the most confusing thing ever.

Facebook please make something and crush these people.

I have even started a petition please sign
https://www.thepetitionsite.com/en-ca/386/230/197/please-fix-meetup/