On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Meetup has a rating of 1.3 stars from 500 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Meetup most frequently mention customer service, credit card and many people. Meetup ranks 505th among Social Network sites.
We monitor reviews for authenticity
Poor site functionality, counter-intuitive workflows and dated EVERYTHING.
I read that Meetup.com is just a group of Investors trying to get their money back at this point.
The free site is OK.
I see no point in getting the Pro Membership & when you try to cancel, there is no button. (b/c they know the product is $#*!.)
I attempted to join a platonic massage group and was denied access after completing my profile where I indicated I was required in my profile. I then sent an email asking about the reason for my denial and the organizer blocked me from further communication. I then attempted to file a complaint on the Meet UP site multiple times and each attempt resulted in an error indicating the report could not be submitted. I suspect Meet Up management intentionally took down that functionality as the receive so many complaints based on their reviews. Great concept, terrible management engagement in troubled areas and lack of enforcement to organizers to be curteous and respwctful to their clients. Would have given them a lower score if possible.
Many many many glitches in the system. Folks unable to sign up for the event, suddenly requiring passwords that the host did not initiate, and every time I sign up for an event and am ready to find the next one to do the same, the page does not properly refresh, instead, landing me at the very bottom where the site has its grey-boxed info. It should be putting my view right back where I left off.
The ads are truly obnoxious. Every single time you sign up for something, you deal with a pop up ad. And there is no way to even filter them to your likes.
There is not a single user in the group I regularly attend who is happy with meetup. We are currently exploring alternative venues.
Group organizer was allowed to bring male to meetups that had a restraining order against him for sexual assault. Meetup HQ made aware and said it's not their problem.
The know-it-all execs decided to be politically active against conservatives. By creating and promoting hundreds if not thousands of "Resist" Groups basically targeting half the US population, the entire company has essentially died in spectacular, hilarious fashion.
I just rejoined with a new email and profile setup after years of hiatus, to a ridiculously deadweight platform (truly) Somehow getting emails from the older inactive account, despite creating the new one. The link reopening that "defunct" account - requesting a password reset, which I obviously cannot do. And NO actual support available to fix this. Just a lame page of useless icons with canned irrelevant questions. No actual ticket you can file. Wow - for 2022 post-pandemic, they sure seemed a great worthy in reviving, for getting reconnected. *sigh*
Extremely slow to load. Constantly glitching. Constantly coming back with "ERROR" pages. When you make an adjustment to an event, it will do something like glitch and triple the amount of events that you then cant cancel? I pay $30 a month for no human customer support, just a pathetic FAQ page. If I don't pay the bill, all of the client base I spent months working to grow goes to whoever wants it, for FREE. All of the men there are the lowest quality creeps looking to date you instead of respect your professionalism. Horrible, horrible website. If the slowness and errors were fixed it would be awesome.
I complained about assault and unresponsive organizer and they wiped out all my messages and groups and ignoring my emails. Its Only about $ for this company.
If there's one website that deserves to be jabbed it's meetup.com. The idea is great but the execution is anything but. I joined multiple groups in various subject areas over several months and none of them was worth a hoot. I joined tech groups run by major companies and found the presenters to be ill-prepared and a the meetings a waste of time (I'm talking to you, Microsoft!). I joined other groups only to find that they were organized by people trying to make money out of others in one way or another. Overall I did not find a single group that was useful. I hope I've just had a bad experience but I suspect that the majority of the groups on meetup.com are a waste of time or worse. Take care!
This site has the worst user experience. There needs to be a way to directly contact hosts via phone, while also obscuring the real phone number, when you don't know what someone looks like when you are meeting up with them.
I have not been using their service since I joined because it did not had the traffic I had in mind for such a brilliant group idea. I found it difficult or impossible to have your credit card removed from the account and I sent countless of email asking back for a refund since I was charged for a new month for an app I don't even use and not easy to deactivate. When they finally responded to get my refund, it was no help, they only asked if I wanted a discount to keep my account... even though I sent countless of messages even through the deactivation option, which you have to send a message to even get your account deactivated. A total scam... still waiting to get my refund.
0 STARS FROM ME
Years of technical issues have left me frustrated as an organizer.
Been a very active groups organizer since 2016
Really Frustrated with Meetup
Had 30 Meetup groups at one time, down to 12 & planning to jump ship.
Aside from years of frustrations these are the most recent that are my tipping point
1. Price increase in Canada (from 23,99 US to 26.87 US = around 36.00 Canadian $) Too Much!
2. Pages have always been & are still slow across most devices
3. When you edit an event then save, often the event is duplicated on the parent date, each time.
4. Group Members receive notices for events, days after events are completed
5. Editor seems unstable, at least for me, often get #### in front of text on event pages
6. Lack of features, functions & controls - paying for a glorified calendar that is available free elsewhere
7. Years & Years of other frustrations
8. Members always complaining about too many e-mail messages from meetup
9. Meetup is has adds now - ON PAID GROUPS. We pay premium prices & have to see ads as well
Done with Meetup here. There are so many alternatives.
This is one we found that was pretty good & recommending. There are also so many other options. Do some research. I like this one.
https://groups.ezumee.com
1. Free Groups for organizers - members pay 1.75 month to belong or
2. Organizers pay 9.95 Canadian (about 7.95 usd) includes 3 groups, Free for Group members
2. Pages load fast
3. Gives full control over events settings, can customize home page & events
4. Has in groups video chat (extra cost but still lower than Zoom for example)
5. Has in groups games - included
6. Has in groups file sharing - small extra cost for file sharing
7. In groups presentation system - included
8. In groups forums (optional discourse type forums available)
And many other features. Includes control over date, time, frequency that event messages get sent out to avoid the super frustrating amount of e-mail messages from meetup.
Pretty Happy with it & wanted to share this alternative to meetup with everyone. Been frustration free with this one & the lower cost appreciated.
While researching I found so many new options. This one but there are others. Instead of complaining about Meetup, suggest finding an alternative to get rid of your stress & frustrations.
This is my own experience with Meetup. Also my own experience in finding an alternative. Sharing.
Cheers
Ethan
Used to be great at finding new events and groups. Now I can't find anything. Even when I know there's a group or event that exists, it doesn't show up in any search that I use. Dates are all over the place instead of in chronological order. I put in my area for a search and it comes up with other states! I'm missing so many opportunities it's so disappointing that they kept changing what wasn't broken and made it a useless social site. Very non-user friendly. And not one single event comes up in a search que that matches any of my dozens of interest categories.
The end goal of Online Dating is to "meet" potential matches. Most online dating platforms fail miserably in this department. In most cases both parties must be paid members to communicate. There is also the issue of fake or abandoned profiles. In most cases online dating platforms don't have your best interests at heart in terms of helping you to "meet" potential matches. You pay for a service but what service do you get for the time, money and effort you commit. What is your ROI.
MeetUp.com is not about Online Dating or dating specifically but this online platform is 100% focused on helping users meet new and real people. There is no charge to communicate with other users while the platform also enables the facilitation of real-life events and group gatherings focused around topics that might interest you. The secret is to join 10 or more groups (they are mostly all free to join) and to participate in group events being planned in your area. MeetUp.com, as an online platform, helps you meet new people whether you are seeking new friendships or new longer-term partners.
The criticism on this review website seems to be primarily from group organizers and not the users. MeetUp.com has to make its money somehow and chooses to bill group organizers instead of users. For users this helps keep everything flowing with few obstacles placed in the way to meeting real people. Group organizers are essentially the founders behind their niche topic of which users flock to join these groups or not. The company provides an online platform to help facilitate the real-world gatherings and events. It's not always easy being a MeetUp.com group organizer and I know from experience. If I plan to step down from paying group maintenance fees then the company alerts participating users within a group such that someone else might be willing to step up and pay the fees instead. This sounds fair and allows the group to continue if interest still exists. If not, then the group ends.
I have participated in Online Dating and experienced many of the online platforms firsthand. MeetUp.com has been my #1 tool, as a user, helping connect me with potential matches in the real world based on shared topics of interest. Successful dating is partly about the experience you share when together and the emotion you each bring to the table. Participating in real world, group events allows for less pressure but also more emotion to be had by all. Potentially a more favorable environment for finding longer term matches. As a group organizer I can sympathize that it's not a perfect world but as a user MeetUp.com is a far better option than the online dating platforms.
Meetup worked great for three years. I ran/Organizer an online Astrology study group on meetup. A month or two ago, early 2022, I get notified by a friend who was trying to rejoin our Meetup group that after doing all the steps necessary including receiving a note from meetup that the organizer will be contacting you; her join never materialized. I did not receive an email and she did not show as a member. At my request, she took screenshots of all the steps so I could send them to Meetup help/support. I have since had the same experience with tow people who thought they had joined but never showed as new member -- and I was never emailed.
This was my first time using help/support. There is no telephone number and no live chat. Took me a few hours poking around the confusing maze of Meetup help/support to figure out how to write a message about my problem -- there was a ton of faq answers that did not help.
After a thread of emails to Meetup help/support I realize there is not help or support and that the meetup site/software is buggy.
I belong to several Meetup groups but after I've signed up for an event and am on the list to go to an event, it doesn't recognize me as a member and I can't find the events I've signed up for.
Avoid becoming an organizer for Meetup.org. It is difficult to resign as an organizer and stop payments. I smell a scam.
I don't want your 10 digit password Meetup is not that important and too expensive. Meetup is not a high security issue for anyone. So why they instist on a 10 digit password I don't know DO YOU KNOW? I have passwords I like, they are hard to remember. Meetup is hard to remember.
For many months now, I have had nothing but headaches trying to get their new Stripe payout system to work. All they do is send me links to their stupid unhelpful non relevant support articles. I see money sitting in my stripe account and cannot get it to my bank account. Days go by before anyone responds to an email. How can a company charge $180 a year to use their service with zero support behind it. Completely fed up with this company. Very disappointing.
They charged my credit card for the highest service after giving me the year free last year and then said their policy is to never refund, without any chance to discuss. I notified them 10 minutes after I noticed my charge
Answer: All Meetup has now is a database of names and a reasonably efficient way of routing new members to your group. But the tools for organizers are wretched and, by design, have gotten worse. This is the only company I've ever seen that doesn't care what the application users, in particular the organizers, want and need. The list of bad changes is very long--and they don't give a damn. And to add insult to injury, they are inept at application development and coding. They pushed out what might be laughably called alpha code and then scrambled to fix issues, saying "it was a work in progress." A major software release should not be a work in progress. Without comment, they remove functionality. For instance, when asked why they removed the ability to post a note on the calendar, their answer was that "only 3% use the feature. So what--now only 3% are pissed? Leaving the feature cost them nothing. I evaluated software from Microsoft and others for a living. Meetup by far is the worst I have ever seen. The "show runners" should be fired and given bad recommendations. And when a competitor comes along that is competent and cares about its users, Meetup will disappear and we'll all celebrate. The organizers en masse don't just dislike the app, they dislike the folks responsible for the mess that Meetup has created.