Meetup

"You can check out any time you like. But you can never leave"... I registered a group on MeetUp to run some informal evening meetings with our community but it never really got off the ground. It's expensive... there's no "free" option and if you cancel their subscription, they'll email everyone in the group and tell them you've stopped paying and ask them to take over and pay for the group. You can't just close the group. Avoid at all costs.

I took over a group that was started in 2013. We meet for volleyball and keep an average of 500 members in the Raleigh, NC area. What we get from meetup.com is an app for a couple hundred dollars a year that does just about what Facebook does for free. Honestly, I have been too lazy to move the group... until now.
They are raising their rates, which is not the big deal as much as I tried contacting customer service to learn more about the increase. Meetup customer service is TERRIBLE, and pretty much nonexistent.
So, if you have a couple hundred dollars to burn for nothing more than a posting site, it is stable. We will most likely be moving to Facebook.

I've been trying to delete my account which appears impossible because it keeps coming back asking me to designate other organizers. I've sent an email to which I receive canned responses but no one to contact directly. There is no number to speak to anyone. This is so incredibly frustrating. If you select "Deactivate Account" it makes you give someone else your group. Any suggestions?

I've been using meetup for almost 5 years and the newest updates are just awful. I cannot find where to schedule a meetup on the iOS apps and it is very hard to find on their web interface.

In addition, the old web interface allowed one to schedule a recurring meetup with a specified end date, e.g. meet every Wednesday for 3 months. I cannot find that functionality on then new web interface.

Finally, meetup has removed or effectively buried any means of communicating with them directly about these issues.

We have a 1,000 person group and are looking for an alternative.

It's ok for finding interest groups but the individual customers receive little support if an organiser turns against them for any reason and there's no appeal process allowed. I have had contact with the membership team in NYC over being unfairly banned from but group I'd helped create but meet up are only interested in urging you to set up new groups instead in that area! I appreciate that organisers are busy people but without the individual members, there's no meet up!

I have paid for this service, but they lost bio and all the information I put into the site before paying. It is not a very well run program. Very disorganized.
I will contact the Better Business Bureau to get my money back.

Believe it or not I find customer service to be excellent. The secret is I tweet any problem on Meetup Support's Twitter page and I get very prompt assistance. I highly recommend this approach if you get no response when you email *******@meetup.com

I spent several hours setting up a page for my moms group and after 2 days I received an email that our group violated their policy even though they have 389 other groups with the exact same name. I thought maybe I used improper wording so I actually copy and pasted from an already active group and they denied me again. This website is a crap. And customer service is a joke.

Sent messages out for my app idea to help network. I was disabled for sending the same message, i guess? I contacted customer support 5 times over a week and a half- no response. Also they have no number, like a new, money grabbing facebook. Stay away.

I absolutely love meet up and what it stands for and I'm so disappointed with the new app. I've never ever complained about such things before, but this app is absolutely frustrating, non intuitive and keeps crashing too!

I have a title for the name of my group and they somehow changed it and now I can't find out how to get a hold of them. Pretty ridiculous. I've also had a few people trolling my group. Meetup is a good concept... just charge a little more if you're not making enough to hire some customer service reps.

Is it me or is meet up.com becoming a platform for yuppies that live in individual safe spaces and jam radical left wing politics down our throats. I'm having a harder time trying to find a "normal" group that simply likes to play poker, go bowling, play pool or just have drinks and talk about life. If meet up.com can be brought back down to earth that would help a lot!

While the service that Meetup.com provide is excellent, their Privacy Policy is not. It's hard to believe that an established internet company in this day and age would engage in sending unsolicited emails... but that's exactly what this company does. And they have quite a reputation for it.

Top tip: If you sign up -- Use an email address that you don't check!

It's very disappointing indeed that they have such a large disregard for their customers. You thought Facebook was bad? It's nothing compared to this company!

The organizer, Kat, doesn't read her emails, can't accommodate those that got accepted as attending the event, and can't handle feedback when told that she's not reliable or responsive. She accepted 19 attendees for a trip to Moab and later limits the number of available spaces to 8 for the tour. She doesn't respond to the ones who signed up first for the trips until 15 days later. What a joke. Worst Meetup I have ever run across.

Guys to gals ratio super unbalanced. Can be as bad as 20:1
Organizer simply does not care. Only concern about profit making; the more the merrier. Feedback from some gals they are targeted and disturbed by organizer (male). The whole thing feels like a scam -> organizer use this entirely to his own benefit. That is, to get both gals and income AT THE SAME TIME. The RSVP list also seems to be faked up.

Avoid, avoid and Avoid!...

Or

Enter at your own risk!

Or

If you simply has nothing better to do

I have been an organizer with several groups for the past 5 years. I am not tech savvy at all, so I have always appreciated the ease of use of the old design. This new design is a complete mess. Nothing about it is intuitive or user friendly, for organizers or event attendees. It is disappointed to see how many co-organizers are leaving our groups because of the recent change in meetup management.

Meetup is expensive and in-effective considering the benefits it provides. I have been a meetup organizer for many years, pay a lot of money and receive very little benefit.

Most people on meetup belong to a large number of groups and are not committed to attend meetings. My observation is even the most popular meetup groups usually only have a few people showing up. $24/month or $200 a year is way too much for what this brings to organizers who end of spending a lot of energy, attention, and money, for no effect.

It is a good concept, but really need better management and consideration for customers.

I went to a number of events, the organizers seemed more concerned about making money more than anything else, or inviting members to well orchestrated 'setup' events just to attempt to put the person down and then take advantage of them. In particular one event organizer in Toronto Sarah demanded money for events one failed to attend even when the emails were unsolicited. Now I am not saying that all the meet up groups are the same, but I would say there are quite a number that only want to take advantage of new members.

Our meetup for a club was not getting much, if any response. I swear I set my profile/account to NOT auto-renew. I figured when the renewal notice came, we could evaluate whether or not to continue. I just got a notification that I was auto-renewed and billed for another six months. I have been searching the web site to see what I messed up. Apparently, they have changed there methods, and all subscriptions auto-renew. This must be something new, since they mention they will not refund if you failed to turn off auto-renew. Which you can't turn off any place I can find. So, if you were foolish enough to sign up, make a note on your calendar to cancel before the six months ends. Believe me, you will want to cancel.

Terrible customer service once they have your money. All friendly, charming and quick to help when you begin to set up a new meetup, but that welcome mat is gone once they got you in. A Meetup I had organized for after-school education in Technology (of course, the Meetup is technically for the parents as kids cannot be Members), disappeared with no warning or explanation, and so far they have not responded to all efforts I have made to contact them.

One of your groups, Fun over Fifty in louisville KY needs to be heavily supervised as the organizer appears to suffer from mental illness. She "fell in love" with a new member, but kicked him out when he did not return her affection. Then she kicked out those who supported him and those who supported the supporters! She also will not return dues paid by members she has blocked

They refuse to cancel the subscription or even acknowledge cancellation. NEVER give this scammer your bank details. I now have to go through disputing their illegal charges with the bank.

The only reason I paid to start my own private group is because their platform does nothing to protect you against stalkers.

Poor site functionality, counter-intuitive workflows and dated EVERYTHING.
I read that Meetup.com is just a group of Investors trying to get their money back at this point.
The free site is OK.
I see no point in getting the Pro Membership & when you try to cancel, there is no button. (b/c they know the product is $#*!.)