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MegaMotorMadness has a rating of 2.9 stars from 115 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MegaMotorMadness most frequently mention customer service, dirt bike, and several times problems. MegaMotorMadness ranks 6th among ATV sites.
Mega motor madness has been great I've had no issues whatsoever the only thing that I recommend is that they detail their instructions little bit better but it's mostly common sense if you read the book that came with it you shouldn't have any problems it only took me 25 minutes to put it together out of the box me and my son who's 8 years old and very happy
Purchased a ice bear Malibu. The rear view mirrors are smashed the seat has a big tear in the front. The frame has deep scratches all over. The plastics are scratched. Poor communication with staffing they do not want to own up to there merchandise. Needless to say my lawyer will be getting involved. Do not recommend this company. Stay away
Mega motor madness is a scam. They have a handful of employees who lie, cheat and scam people out of their hard earned noney. This can be evidenced by the hundreds of complaints that they have had against them. They have stole $560 dollars from me. They sold me a kids dirt bike for the purchase price of $560. I have no bike and they have my money. I called and spoke to a rep asked them when my order would be shipped. They responded that it would be 2-3 business days. I told them I wished to cancel. Rep said that I would be liable for 10 percent charge for cancellation, which I agreed to. I wanted to cancel to to the fact that they have an F with better business and hundreds of customer complaints. The rep said to inform her via email to cancel which I did. A few days later I looked at my email and opened an email they had sent me which said that the order had already shipped. They had provided me with a tracking number. I called the carrier and provided the tracking number and they informed me mega motor madness had put a stop on the shipment. At that point I contacted motor madness and asked for a refund or the bike. They indicated that all they could do is send me 128 refund. That's 428 on a dirt bike I never laid eyes on. I called several times and asked to speak to a manager and was refused. They rep actually refused to let me speak to a manager, first saying a manager was not there. Then secondly saying the manager was to busy to come to the phone. They have come up with a bag full of lies as to why I am responsible for paying for the bike I never recieved. I will continue to spread the word across the country and warn others about these dishonest crooks.
WOW... Where do I start? I purchased two 125cc ATV four wheelers for my 5 yoa son and my 4 yoa daughter on Sept. Of this this year! They arrived about a week and a half later, not on the delivery day and I never received a call telling me they were not going to be there, so much for taking the day off, took the next day off to for TWO days off of work for these to arrived. They came stacked on on top of the other. The one on the bottom came damaged as the metal frame broke during shipping causing the top one to scrape the racks, cut the seat, scratch the plastic, damaged the front plastic tube gaurds, the head lights were mounted to the handle bars (CHEAP) not mounted as shown in the picture (inside the plastic), it was missing a pair of gloves that was ordered, I was missing nuts, washers and cotter pins to complete putting one of the machines together. When I called I was asked to send photos, I send 20 photos TWICE, and spoke with the same person TWICE who had NO CLUE. Finally asked to speak with the manager, LAUREN, explained my situation AFTER TWO months of getting no where. I have had the two machines for over two MONTHS, they haven't been started or ridden so my three month parts warranty is almost OVER! I was told by the manager that she would look into it and the parts manager would call me the next day... NO CALL... two weeks later I called again! Now I am unable to get in touch with the Manager as she is always BUSY! CUSTOMER SERVICE IS HORRIBLE! The machines looked great as a DUST COLLECTOR... Maybe I will have parts by Christmas... Dear Santa PLEASE BRING THEM!
They sold me a motorcycle with a fake title
I almost went to jail
Try to fix the problem with them
But they have a bad costumer service
Do not buy from them, they have no service, they don't give you warranty, their address is fake!
We at Mega Motor Madness offer our customer's lifetime customer support & technical support. We are open 8:30-5:00 P.S. T. Your calls and email's will be answered all week long even after hours. Mega Motor Madness is an online retail company that offers a three month parts warranty and 1 year engine and frame warranty to all of it's customers.
Purchased a 50cc dirtbike back on October 31st 2015. It said free shipping. They call me back a week later and said its an extra $44 to ship to me. I refused and said give me my money back. She claimed the bike i bought always seems to pay for shipping. I picked a different bike after i was talked into staying with their company. It was $40 cheaper. No money came back to me. They claimed my location was why. Website says in small print some shipping fees may be required for east coast. (95% of 48 states are free) I guess Cincinnati is a desert city Island! Box comes through UPS destroyed. Pegs hanging out of the box damaged and the box was missing chunks of cardboard and re taped over and over with packing tape. Looks like an open box return. I called the company and complained. They insisted i send them pictures of the damage. I did so but that wasn't good enough. They called back and said to open it up and take pictures. I then discovered there was no hardware, no stickers, both pegs damaged, scratched on the frame and plastic. The company didn't send me the free gloves either. They emailed me back several times inquiring about what was needed to ship out. I responded thinking they were going to make good on the problems and received promises. That was December 4th. Sent a nasty email today the 18th to get a response they were to busy and will try to send out Monday to get it to me by Thursday (Christmas eve). This is a gift for my 9 year old from Santa. How am i going to give a gift you cant put together and looks used! No offer of a refund for shipping or money off for the 2 month headache or any remorse to how i have to figure out how not to disappoint my son on Christmas. They get two stars for the 5 messages they left me and the 18 emails of hopeful BS they swept my way. I will be letting the BBB know they. From the sounds of it they are the middle man for China. STAY CLEAR OF THIS COMPANY!
Notified them of my issues with the bike and I sent info as requested. No response since. Horrible!
Products used:
Icebear Maddog Gen IV 50cc
So far this transaction has gone very smooth. I like the price and style.
It was shaky sending that much $ every thing they claim is true
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We are not a scam and we are here to help resolve any issues you had with our products or company. Mrs. Kristin, you canceled an order that had already shipped. The service rep contacted you and sent you an email explaining the situation along with a breakdown of what your refund would be according to the website policy. Once you place an order on our website, our system automatically sends you an email regarding our return/cancellation policy. "Upon cancellation of shipped orders or refusal of delivery not due to damage, the buyer is responsible for initial freight, return freight and a 25% restocking. Fee to cover the time, labor, and materials invested in preparing the shipment " If you agreed to cancel the shipment, our customer service team will contact the carrier to bring the product back to our facility. Mrs. Kristin, you placed your order on 11/24/17. Monday 11/27/17 we sent you an email stating that your order was in the process of being shipped and it left the manufacture's location late that day at 3:24 (pacific standard time) We then received your email about the cancellation at 8:21 on 11/28/17. I apologize about the situation regarding the cancellation. If you ever need assistance please don't hesitate to reach out to us.