Melaleuca

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Indiana
1 review
0 helpful votes
Follow Barbara M.
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It's disappointing that Melaleuca's political actions contradict their mission of helping people. In 2024, they contributed $5.5 million to support Project 2025—a move I cannot stand behind. After 12 years as a loyal customer, I've chosen to resign. I refuse to be part of this troubling narrative. Learn more here https://www.opensecrets.org/orgs/melaleuca-inc/summary?id=D*******

Date of experience: March 21, 2025
Canada
1 review
1 helpful vote
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Stay away from them!
January 8, 2025

Horrible business to deal with, sent me my back up order that I didn't want, lied to me and told me it had already left the warehouse, I called the next day and another lady said it Hadn't left the warehouse, I told them I didn't want it, they still tried to take payment from my credit card, my credit card locked up and said it was a fraud charge, after melaleuca tried taking my payment every day despite me telling them not to, fast forward after 10 times of them locking up my credit card and me calling my cc company EVERY time to unlock it, melaleuca sent me my back up order anyway and charged me for it,I then decided I didn't want my previous order from the month before because the products are not so clean after all, plus I had enough of dealing with a scammy company, so I sent that back then they tried to rip me off on my refund amount, over the course of 4 phone calls later they finally refunded me for the full amount, shipping included, I had requested it put back on my cc, but they put it as credit on my account, so called them again to change that, now they've tried doing all the above with the back up order I sent back, now I'm dealing with the last 3.85 cents they are trying to rip me off with. It's pathetic! Will never deal with them again

Date of experience: January 7, 2025
Virginia
1 review
1 helpful vote
Follow Kia-simone W.
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Scammers stay away
December 7, 2024

Sign up with a very convincing agent that told me I wouldn't need to pay any monthly fee, that I would ONLY pay $19.99 and pay to sample their products. Only to find out they are scammers. They go in your account and withdraw funds unauthorized fee for monthly payment. Contact them several times and all I got was them beating around the bush. Contact my bank so I would get back my money. Scammers! Stay away!

Date of experience: August 15, 2024
Maryland
1 review
3 helpful votes
Follow Matthew M.
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I switched my shopping here for everyday stuff a few years ago now and haven't regretted it at all. Thier products are amazing. 3 reasons to switch -
1. Healthier - the products are all natural and no chemicals.
2. All made in the USA not China!
3. Economical. Better pricing than the big box stores across the 450 products!
Try them today!

Date of experience: February 23, 2024
Michigan
1 review
4 helpful votes
Follow Renee C.
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I've got no complaints of this company's product. However, I set up a back up order three times and, Lo and behold, I get a $70 box of products that I did not choose at my back door. I attempted to call the company via the phone number on the invoice-and it's a NON-working phone number. Super easy to sign up for a membership but very tricky to end membership. It was hard to find and then you have to get an email with the discontinue my membership form, print, sign, and return. I never received a product catalog which also made it difficult to actually decide on purchases.

Date of experience: January 9, 2024
Connecticut
1 review
4 helpful votes
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This stuff does clean
December 7, 2023

My dad has been buying from this company for years ever since I was a baby. I'm 21 now, so it's been a long time. I grew up with it and I can say that this stuff is the worst cleaner ever. It cleans only surface level, but doesn't do the deep cleaning you'll actually need. And it doesn't block or mask smells. I live with a big dog and a cat, so imagine the messes I have to clean. There are better products on the market that actually do the job than this scam company. Do better, clean better.

Date of experience: December 7, 2023
Missouri
1 review
10 helpful votes
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I love Melaleuca!
October 19, 2023

I have been shopping with Melaleuca since February of 2023. I love all of the products that I am using. The detergent and cleaning products are non-toxic and economical. Their supplement line is unmatched to anything that you will find on any store shelves. They have the best popcorn and nutclusters too! Whenever I have called customer service, they are pleasant and usually answer on the first couple of rings. They have settled every concern when I have had one, and they didn't make me return any products. I recommend them to anyone who is concerned about getting non-toxic ingredients and improving their health.

Date of experience: October 18, 2023
Florida
1 review
8 helpful votes
Follow Melinda V.
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Handcuffs and a lot of Smoke and Mirrors
October 1, 2023

I don't normally leave bad reviews, but this company has so many handcuffs and smoke and mirrors about not being an MLM it's insanse. If this review is taken down it will be another factor to support my experience. I canceled my membership after countless bad experiences (my sister too) and just tried to unsubscribe but the system is so fast to get me back into ordering that I cannot unsubscribe from the email blasts. Just one more thing with this company. I feel like I am in a Yellowstone episode. I am documenting this review to see if it gets taken down...it's suspicious that there are so many good reviews.

Date of experience: October 1, 2023
California
2 reviews
9 helpful votes
Follow Philippe G.
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1-It's easy to sign up online but they make it extremely difficult to cancel your membership. There is no way to do it online
2-The products, at least the ones I tried were ok but as in every multi level marketing scheme, they are way overpriced to pay for the different levels of commission.
3-The free shipping is BS, they treat it as a credit on a future order but there is a catch (see 4)
4-When you use your free shipping credit on your next order it does not come out as free shipping but as a credit on the order, which means you have to buy even more products to keep getting "free shipping", talk about s scam. I ended up giving up on free shipping

Date of experience: September 13, 2023
Texas
1 review
11 helpful votes
Follow Mariel M.
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This company keep sending the same products over an over and when you try to cancel a subscription the make it a whole process like you buying a house. Soooo ridiculous! Their link doesn't work so the make me to take a photo of my computer and print it and signed it and scanned and send them an email with that proof that I want to cancel.
Really!

Date of experience: October 27, 2023

Overview

Melaleuca has a rating of 2.8 stars from 406 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Melaleuca most frequently mention pyramid scheme, credit card and free shipping. Melaleuca ranks 6th among Alternative Medicine sites.

service
92
value
92
shipping
90
returns
78
quality
87
This company does not typically respond to reviews
+61