• Melaninful

Melaninful

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Overview

Melaninful has a rating of 2.2 stars from 118 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Melaninful most frequently mention customer service, and tracking number problems. Melaninful ranks 716th among Gifts sites.

  • Service
    36
  • Value
    34
  • Shipping
    36
  • Returns
    21
  • Quality
    32

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
5
86
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How would you rate Melaninful?
Top Positive Review

“Not Black-owned, but still worth buying!”

alexandria g.
3/14/22

I'm very happy with all of my purchases so far; and I'm usually extremely critical of poor merchandising! The quality and variety of products very good! I've gotten loads of compliments on my civil rights legends shirt. Purchased over 2 years ago and same condition as purchase after lots of machine washes! Everyone loves my bucket hats! Maybe I got lucky, but they have a loyal customer in me!

Top Critical Review

“Chinese owned and operated company”

EGYPT B.
6/16/24

This company is Chinese owned and operated. In their own site it's says owned by Hangzhou Miku Electronic Commerce Co., Ltd. Which is in china.

Reviews (118)

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Reviews that mention popular keywords

company (29) phone number (5) order (37)
Thumbnail of user egyptb1
1 review
0 helpful votes
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June 16th, 2024
Verified purchase

This company is Chinese owned and operated. In their own site it's says owned by Hangzhou Miku Electronic Commerce Co., Ltd. Which is in china.

Tip for consumers:
That it’s not black owned or operated.

Products used:
Pants

Service
Value
Shipping
Thumbnail of user mrs.d6
1 review
0 helpful votes
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December 10th, 2023

Do not shop from this shop whether you're black or you support black owned businesses, this shop has no black contributors the only black it has in it is the dye they use on the material.
There's also another company that they are linked to call melanin apparel. I would advise any nationality that believes in honesty, integrity, morals, ethics do not shop from any of these platforms are so-called Asian Chinese, Korean Vietnam, whatever sweatshop they are, but they're certainly not black please take a look at the pictures below to see what they sent to my home, and refused to return my money their criminals overall. And I do wish one day somebody would make a platform where you can actually give no stars cause this shop does not deserve any stars".PERIOD."

Tip for consumers:
No matter what nationality you are colour creed do not shop from this platform you’re supporting criminals there’s absolutely no black contributors behind this platform, and/or another platform called melanin apparels and from what my investigation has taught me is that is primarily Asian behind these fraudulent and criminal platforms.

Products used:
I bought over nine pieces at a cost of $340 American $492, Canadian,, two of the items never reached my home, the joggers came to my home, looking no resemblance like what they describe, garments was sewn with white thread, and the end of the thread looks like When you sewn High school project was left hanging out, sizes were wrong faces was a symmetrical did not match up, the jackets arrived to my home, and as you could see the pictures, they speak for themselves missing string out of the hoodie. The pockets ripped off, stained on the front of one of the hoodies like they laid their lunch on it, the chemical smell that I cannot put in a picture that is unbearable to wear again the poorly sewn and manufactured garments , nothing as to what they describe you’ll be getting disgusted.

Thumbnail of user lordeh
1 review
1 helpful vote
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December 19th, 2023

So they advertise as a black owned company but everything is coming out of Asia... I placed an order right after Thanksgiving in hopes of having them before Christmas only to find out that everything is coming out Asia and my take a month for delivery... never again

Thumbnail of user makitaw
1 review
6 helpful votes
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December 8th, 2020

DO NOT waste your money. This is low quality, too small clothes that are clearly not custom made nor actual fabric! You can buy the same stuff for $10 at any hood swap meet or beauty supply store! And you can't return any of it.

Thumbnail of user alexandriag26
2 reviews
2 helpful votes
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March 14th, 2022

I'm very happy with all of my purchases so far; and I'm usually extremely critical of poor merchandising! The quality and variety of products very good! I've gotten loads of compliments on my civil rights legends shirt. Purchased over 2 years ago and same condition as purchase after lots of machine washes!

Everyone loves my bucket hats! Maybe I got lucky, but they have a loyal customer in me!

Thumbnail of user patriciab2025
2 reviews
2 helpful votes
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January 3rd, 2022
Verified purchase

This was my first time ordering from this company. No customer service, I have not been able to receive my items ordered in November for Christmas and its January now! When they do email you back they provide an automated response with a DHL tracking number that does not exist. It is a shame that they refuse to talk to you or refund your purchase. I have been contacting them almost daily after not receiving my items shortly before Christmas. The least they could do if they were a real company is contact the customer with specific details like every other company. Receiving the same automated email with false information is an insult when you try to support a small business. Save your money, don't order from them!

Tip for consumers:
This may not be a real company, I am still trying to get a refund for items they did not send to me

Service
Shipping
Thumbnail of user asha37
1 review
12 helpful votes
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June 16th, 2020

But the box was bent out of shape when it arrived because it was placed in a bag to be shipped. Also, the puzzle was almost completely put together. It took me about 20 minutes to take it apart. I expected more, especially since the puzzle was $60. The company definitely isn't black owned either. I would simply save my dollars if I were you. I will not be supporting this business any further.

Thumbnail of user kyronem
1 review
10 helpful votes
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January 23rd, 2021

I just love them! From the way their stuff is designed, produced, and even customized, to the way they got me in touch. I saw some complaining that it takes quite long for delivery, but it's absolutely fine for me :))

Products used:
All-over hoodie, shorts, bedding set

Service
Value
Shipping
Returns
Quality
Thumbnail of user johaney
1 review
8 helpful votes
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June 2nd, 2020

This company is the worst and I wish I read the reviews before I ordered. They do not offer refunds and you cannot make any changes to your order (even though I emailed them the same day I ordered). I saw them on Facebook and thought it was black owned. I ordered two puzzles for $80 (which I don't mind for quality products). The puzzles were delivered in a postal bag 6 weeks after I ordered. Because it was not in a box, both puzzles were dented. Did I mention that I email them 3 times and never received a response? But they flooded my email and phone with offers to buy more goods. The puzzles smell toxic and are made of very thin material.

Thumbnail of user renatas17
1 review
15 helpful votes
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August 28th, 2020

For starters customer service is everything and there's sucks. This company's responses to my emails were very rude and unprofessional. The order takes forever to ship and even longer to get a tracking number. Clothes are very cheap in quality and run extremely small. If your item does not fit you have just wasted your money. They don't offer any returns or exchanges. I'll never shop here again!

Thumbnail of user rodneyj109
1 review
7 helpful votes
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February 24th, 2021

I fell for this Malcolm X hoodie, ordered and it received after 3 weeks (because it is made-to-order as claimed on their site). Very comfortable. It just gives kinda feeling of pride. Support black culture!

Tip for consumers:
Check out the size chart before ordering

Products used:
All over hoodie

Service
Value
Shipping
Quality
Thumbnail of user arthurh181
2 reviews
4 helpful votes
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June 17th, 2020

Once my credit card sent me a fraud alert I should have cancelled then. And their product looks so good on their website. After reading all these terrible reviews. Never again will I buy from them. NEVER. Praying karma catches up to them. ASAP.

Tip for consumers:
DO NOT, I REPEAT DO NOT TRUST THIS SITE. THEY SHOULD BE ARRESTED AND

Products used:
I ordered a shirt. Cost me 40.55 cent. Looks great on web. From the reviews, and Norway to reach them other than through email with only one responder tells me I should had done better research.

Service
Value
Shipping
Returns
Quality
Thumbnail of user robertf2379
1 review
1 helpful vote
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December 19th, 2021

I ordered some sweatshirts which was a horrible mistakes. They were very light with thin material. The 3XL fit like a med. Beware this is a Chinese Company lying to Black people that it is Black Owned. The product takes about 2 months to arrive from China. There is a No Return Policy on these horrible over priced products.

Tip for consumers:
I ordered some sweatshirts which was a horrible mistakes. They were very light with thin material. The 3XL fit like a med. Beware this is a Chinese Company lying to Black people that it is Black Owned. The product takes about 2 months to arrive from China. There is a No Return Policy on these horrible over priced products.

Products used:
hoodie

Service
Value
Shipping
Returns
Quality
Thumbnail of user kamariaw1
1 review
8 helpful votes
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October 4th, 2020

The photos of the leggings and hoodie i bought were not reflective of the cheap material they're made of. Looks like a cheap Halloween costume.
Apparently, everything is "made to order" in China at the cheapest factory possible. They essentially stole $60. This businesses days are numbered with this model

Thumbnail of user brucel693
1 review
1 helpful vote
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March 8th, 2023

The ancient language and art of Egypt has always fascinated me. When browsing I came across the add for these stylized sweats so I bought one.
Not in any way disappointed the quality and feel comforting. The uniqueness outstanding.
Good job guys.

Thumbnail of user kiag16
2 reviews
5 helpful votes
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November 4th, 2022

I am a satisfied proud customer. I have made many purchases and have had compliments like crazy when I wear the history of African American pioneers. The material even after many washes wears well and looks and feels fabulous against my body. This company ranks 5 and more stars with me and all the people I have gifted an item to. Thank you for recognizing and paying tribute to our forefathers. You make us all Proud

Tip for consumers:
Try buying an item and you will truly enjoy wearing it

Products used:
Shoes,jackets

Service
Value
Shipping
Quality
Thumbnail of user jayr610
1 review
1 helpful vote
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August 10th, 2021

Just ordered a hoodie 2 weeks ago and got it yesterday. The material is comfortable and warm, the design is def fire. Two weeks for shipping is not so long but the company still emailed to notify me with late delivery due to pandemic. I'm satisfied with this purchase. Come back later and highly recommend!

Tip for consumers:
Nothing

Products used:
Hoodie

Service
Value
Shipping
Quality
Thumbnail of user zoef52
1 review
2 helpful votes
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November 26th, 2021

Hubby and I wore our outfits on vacation in Puerto Rico. They was so nice and comfortable to wear in the humid weather and we got tons of compliments on the print. The romper will be a summer go to for many summers to come.

Products used:
My husband and I wore these products on my trip.

Service
Value
Shipping
Quality
Thumbnail of user dannyb263
1 review
15 helpful votes
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July 31st, 2020

I kind of impulse-bought a pair of shorts from their site. I came here and saw all the negative press as well as on their Instagram page so I decided to just cancel my order and get a refund. I anticipated a bunch of road blocks and poor correspondence (as has been the case with many people according to reviews here and elsewhere), but no. I simply sent an email requesting cancellation and a refund and they promptly responded and sent my money back within the same day.

Thumbnail of user prophetjstell
1 review
2 helpful votes
  • Send Message
September 14th, 2023

Meaningful is an awesome establishment to purchase African and Black History products and their item are of the Best quality, I have purchased many apparel from them like a 1-1.5yrs again and they have been washed numerous times and still feels and look brand new. This company should make one of the most prominent rising business in the near future hopefully Forttune 500, and Black Enterprise. Meaningful has a customer fir life from me and I urge others to join in as well they won't disappoint,but meet your expectations above and exceedingly.

Products used:
Newspaper shirt

Service
Value
Shipping
Quality
Thumbnail of user tocarac
1 review
1 helpful vote
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January 25th, 2022

At first I was nervous because I ordered after reading the reviews. Finally i received my order I placed my order Dec 17th and received it Jan 19th. So if you want to place an order and get it within 2 weeks it may be difficult due to the product shipping internationally, yet I was able to track the whereabouts daily... I loved both hoodies and the feel of them so it was worth the wait now I know to give at least a month in advance when I order from here again

Thumbnail of user davisd31
1 review
1 helpful vote
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October 26th, 2020

Waiting for only two days and i got a full set concludes a pair of shoes, a hoodie and a jogger. Now i can show my great style fashion to my friends and received many compliments for such dope outfit. Will back and get some more <3

Thumbnail of user charlenes153
1 review
9 helpful votes
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July 21st, 2020

I only have 1 experience with this company, but it was a very positive one! My online order was a smooth transaction, the owner reached out to me by email to thank me. Then a month in a half later he reached out to me again to inform me that my order was en route. I received my order the very next day and was very pleased with the product. I do intend to do more business with this company and I hope to find the same satisfaction each time.

Thumbnail of user martinw215
1 review
3 helpful votes
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June 10th, 2020

I ordered 5 items from Melaninful over 3 separate orders. I received 2 of the 5 items. Tracking information said I had. I notified the company and received a response from Tashard telling me to check my mailbox. I responded saying that I had and had also been to my servicing post office. We exchanged several emails (he ignored my request for a phone number) with him continuing to tell me to check my mailbox. Mind you, one of the items I purchased was a rug WHICH WON'T FIT IN A MAILBOX. The tracker for the rug says it was delivered by San Francisco Express. It doesn't say to where. Please note that I live in Las Vegas. I brought up that point. Response again was to check my mailbox. The rug was supposed to be a birthday gift for the leader of my group where one of our objectives is to promote supporting black businesses. Go figure.

Thumbnail of user dionnes6
1 review
13 helpful votes
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May 2nd, 2019

I ordered the wonder woman phone case. I only used it twice before the phone holder broke. I couldn't get a refund or exchange because it 30 days had passed. It is definitely not worth $25.

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