• Melaninful

Melaninful

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Overview

Melaninful has a rating of 2.2 stars from 118 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Melaninful most frequently mention customer service, and tracking number problems. Melaninful ranks 703rd among Gifts sites.

  • Service
    36
  • Value
    34
  • Shipping
    36
  • Returns
    21
  • Quality
    32

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
5
86
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How would you rate Melaninful?
Top Positive Review

“Not Black-owned, but still worth buying!”

alexandria g.
3/14/22

I'm very happy with all of my purchases so far; and I'm usually extremely critical of poor merchandising! The quality and variety of products very good! I've gotten loads of compliments on my civil rights legends shirt. Purchased over 2 years ago and same condition as purchase after lots of machine washes! Everyone loves my bucket hats! Maybe I got lucky, but they have a loyal customer in me!

Top Critical Review

“Chinese owned and operated company”

EGYPT B.
6/16/24

This company is Chinese owned and operated. In their own site it's says owned by Hangzhou Miku Electronic Commerce Co., Ltd. Which is in china.

Reviews (118)

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Reviews that mention popular keywords

company (29) phone number (5) order (37)
Thumbnail of user carismac
1 review
0 helpful votes
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January 29th, 2021

I purchased in Early January stuff got to my place in 2 weeks so not that bad BUT everything is cheap cheap cheap. The hoodie, the sheets and comforter all very thin. Save ur money and support another BOB, if this is even one at all. Tashard's attitude suxx.

Thumbnail of user sidones
1 review
4 helpful votes
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July 28th, 2020

Personalized Little DoctorLunch Bag For Kids. This was a gift for my niece's daughter who loves it and said she's going to be a Doctor like Zuri on the bag. She also has an aunt, uncle and two cousins who are doctors.

Tip for consumers:
I love it~~

Products used:
Hoodie, Luchbag

Service
Value
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Quality
Thumbnail of user moniaw2
1 review
12 helpful votes
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July 17th, 2020

Site makes you feel it's a black owned company in the US. It is not! It's overseas! SCAM SITE! I have been waiting since June 23rd for 3 pairs of shorts for 100 dollars and it is now JULY 17th and nothing! Supposedly it is now in Massachusetts and it's been in transit for the last 20
Days! So Horrible! Everyone save the hassle and your money! Make your own products would be done faster then their delivery! Smh! This site is a scam and needs to be shut down! It made me give one star otherwise I would've given nothing!

Thumbnail of user nanab105
1 review
6 helpful votes
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April 8th, 2020

I bought the Black Wonder Woman Leggings from their website and I'm so proud to own this powerful creation. Every time I hit the gym with it, I got plenty of compliments from both my brothers and sister. Definitely come back for a hoodie to pair with my leggings too

Thumbnail of user dexters48
1 review
10 helpful votes
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October 20th, 2019

This is probably a fake site. I ordered one item and have yet to receive said item. On top of multiple emails tashard melaninful replies with same reply everytime. They aren't trying to solve this issue so far.

Thumbnail of user tammyw256
1 review
2 helpful votes
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June 17th, 2020

I wish I had done more research for what I thought was a black-owned company. I ordered a puzzle on May 9th and my order has been in transit since May 28th from China, not California where I thought the company was located. They seem to have a no refund policy and are not even trying to help resolve the shipping issues, sending an email stating my order is on its way. Where? There is no phone to reach out to the company and I keep getting emails to buy more stuff from this company when I haven't even received my 1st order yet. Stay away they are not a reputable company.

Thumbnail of user jermainep10
1 review
4 helpful votes
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October 31st, 2020

I ordered this hoodie because I liked the design. I have included pics of what I ordered vs what I got and clearly the design is off. I reached out to the company to get a refund or a swap and they refused. So that's $60 down the drain. I will never shop this company again and will do everything I can to call them out. They dont honor their return policy. The hoodie I received is not as advertised. After reading other comments I'm convinced this is a 3rd party non black owned company that does not actually make anything.

Thumbnail of user edithm73
1 review
26 helpful votes
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February 18th, 2020

I ordered a man's Civil rights hoodie $69 and $19 lion face wallet on January 18. Have not received them as of yet. What I did received on February 15 was 2 Hoodies, I never ordered, less the cost of what I paid for the items I did order. I've being emailing back and forth with Tashard. Don't know what position she has in this company. They don't give a phone number or call you to discuss the problem. I serious believe this is a SCAM! To get people of color to purchase and have you to wait 4 weeks or more, only to received the wrong items or poor quality merchandise. SCAMMERS!

Thumbnail of user stephanias3
1 review
2 helpful votes
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December 4th, 2020

At best it takes forever to get the item, at worst you don't receive it at all... I hate that these Chinese based companies are all trying to say they're from the US to get you to buy then you're stuck waiting for MONTHS to receive anything. Worse that they're claiming to be a black owned business.

Thumbnail of user melanies467
1 review
1 helpful vote
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July 8th, 2020

I ordered my mom a journal for Mother's Day. Just really wanting to support a blacks owned business. WRONG! It took to months! They lied and say it was delivered and then took another month and I was never issued a refund suddenly my package arrived. This crap is from China! Nice quality but RIP OFF. NEVER EVER EVER AGAIN!

Tip for consumers:
Don’t!

Products used:
The journal for mom.

Service
Value
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Returns
Quality
Thumbnail of user carriet131
1 review
3 helpful votes
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May 7th, 2021

Looking for my last African 2 legging black and beige. Then I will take pictures in all of my items at the same time and summit.
So far I have loved everything I've purchased.

Tip for consumers:
They have various sizes for you.

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Value
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Quality
Thumbnail of user henryw274
1 review
0 helpful votes
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September 8th, 2021

Melaninful has the best civil rights clothes. I'm a white man married to a black woman. I have been a civil rights supporter for years and since I have found melaninful I have purchased several products from them. Takes a few weeks to receive the package but the wait is well worth it. Their products are extremely good quality and one of a kind. I highly recommend their products and website. Love melaninful and will purchase more products from them. I give them 5 stars for customer service and products

Love you melaninful,
Henry Wojturski

Products used:
T-shirts, hoodies and personalized shirts

Service
Value
Returns
Thumbnail of user katyam5
1 review
22 helpful votes
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July 23rd, 2020

Do not purchase anything from this place. They would leave you on waiting for months. They are taking their products from a third party place and the quality is horrible. Besides, they are actually an asian owned clothing place and the owner is Vietnamese not black. They are making coins by appropriating our culture and does not even have a black model. They are disgusting vultures, DO NOT PURCHASE FROM THEM.

Thumbnail of user maharit
1 review
0 helpful votes
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February 2nd, 2021

I ordered two apparel items of woman's wear from this company in September last for daughter's birthday. Never received anything. They say they can't find her Atlanta address.

Thumbnail of user davida4292
1 review
4 helpful votes
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January 18th, 2023

Very happy with the quality. No back pocket and hoodie could use a waste pull string. I could've went down a size but it still fit okay, feels good, and looks GREAT on me.

Tip for consumers:
You should try it

Products used:
Hoodie

Service
Value
Shipping
Returns
Quality
Thumbnail of user veronab3
2 reviews
22 helpful votes
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December 16th, 2019

After them snatching my money real quick, I waited over a month to receive a sub-standard quality of leggings! Definitely not worth the time, money or effort wasted in getting them. Customer service is non-existent. Not EVER BUYING FROM THEM AGAIN! THEY EXPLOIT AFRICAN CULTURE - NO WAY THESE ARE AFRICAN! CHEAP AF!

Thumbnail of user guyd83
1 review
1 helpful vote
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November 4th, 2020

I ordered a hoodie (which I am still awaiting) and matching sneakers form them. I was initially surprised that the sneakers came so quickly. While they SAY they are a size 13, they definitely are NOT a size 13. When I contacted them about it "Tashard" said that these are "custom made" per order and the I should "order the correct size next time". I explained that I have been wearing this size (13) since I was 13 years old and I know what my "correct size" is. I further told them that if they had said that the shoes are cut smaller than usual, I might have upsized. Again, he told me that there were no returns because they are "custom", suggested I give them away as a gift and offered me a 10% discount off my next purchase. I said if you could not this THIS purchase right, how do you have the audacity to suggest I purchase something else. I wish I'd checked the reviews before doing business with them.

Thumbnail of user pattib195
2 reviews
6 helpful votes
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April 4th, 2021

I have ordered two sweat suits. I love them both. No, it isn't Black owned but I like their products. It takes a little longer to receive but they do provide adequate communication on the status.

Tip for consumers:
Be patient.

Products used:
Two jogging suits

Service
Value
Shipping
Quality
Thumbnail of user gwenw118
1 review
18 helpful votes
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April 14th, 2020

First of all, this company is not in the US. Second of all, if you read 'About Us', I don't think they're Black. Lastly, I've been waiting over 3 weeks to receive one item.

Thumbnail of user jackief186
1 review
6 helpful votes
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October 7th, 2020

This site has so many good designs and I've just got one. The print is vibrant and the material is comfortable.

I also had so many compliments from my friends. Can't wait to get more from them.

Service
Value
Shipping
Quality
Thumbnail of user deshaunk1
1 review
3 helpful votes
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June 1st, 2020

Bought a set of necklace for my girl, and she absolutely loved it. Shipping was a bit delayed, but support from, I think Tashard, helped me locate the package right away.

Thumbnail of user jonathanl25
31 reviews
80 helpful votes
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March 20th, 2019

Emailed the site regarding legitimacy of "black owned" to get more detail as in are their products made in America. They would not give a straight answer only canned responses like "we have many different fulfillment centers all around the world. Some products such as classic shirt, canvas are made in the USA, while some complicated products are made by international fulfillment centers". The amount of time it took to receive 2 out of 3 items are received I can guess these came from China sent to Detroit then mailed to me (cost makes sense now). The items seemed to be pressed on graphics where you can make out a square where the screen was pressed. Items are definitely overpriced and not worth the super thin Gildan shirts/sweatshirts they're printed on. I should have read the refund return policy first as they do not accept them as a "made to order" business.

This is extremely disappointing as trying to support the black community you are faced with fraud and low quality items like this. Whomever does their digital graphics for the site deserves a reward because the clothing looks nothing like this.

For reference Gildan shirts https://www.gildan.com/shop/men/mens-best-sellers/gildan-mens-classic-long-sleeve-t-shirt-gil-2400

Thumbnail of user ebiebhrus
1 review
0 helpful votes
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December 18th, 2022

Order a comforter set they sent out a poor quality comforter nothing like the picture they advertise and top it off. The comforter is very thin with no cotton in it. # Don't Waist yo time

Shipping
Thumbnail of user lynnl347
1 review
1 helpful vote
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December 30th, 2020

This is NOT a Foundational Black American, operated business. They are not even AT THE ADDRESS ON THE WEBSITE. ( I called and had the operator put me through to the room listed on the website, she said no one is in that office) Check for yourself *******300. Also the website asks for USD, as if in America we would pay with anything else. Be careful people, and purchase at your own risk, but just know these are NOT Foundational Black Americans (FBA) running this business. IMMIGRANTS/others more than likely, but definitely not US.

Thumbnail of user kadk1
1 review
2 helpful votes
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August 9th, 2020

Its really hurtful to see what this website is doing. Especially when you claim to be part of the minority. For any afrocentric products please refer to afro-merch.com.

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