Melaninful

I bought this journal as a birthday gift for my beloved daughter and she loved it. Definitely will buy more!

I've bought a lot from Melaninful, & I love it all. I highly recommend this website/store. Their clothes & home decor are beautiful.

Placed a order 2 months ago and nothing! They blocked me on Facebook and will not reply to my emails they need to be investigated

Melaninful.net products has got to be the worst thing I brought in 2020. It pains me to have to write this review, however I feel it's my duty to warn others about the shady practices from this company. I purchased a BLACK KING and BLACK QUEEN shirts for my wife and I for our upcoming anniversary. I've spent a total of 61.00 dollars based solely on product placement on melaninful website. RECEIVING my payment WAS NOT a problem
SHIPPING WASN NOT a problem, however the quality of the items received was a major issue for me.

(1) Attached to this review is a picture the website uses to advertise the product I've purchased

(2) Attached to this review is a picture of what I actually received.

I paid 61.00 for an irregular, low budget shirt (Gildan) which can be purchased at Walmart
* note the tag in the picture provided

The shirt also has a faded black hue as if it's been washed several times.

The handling of my shirts also was without care
*note also in the picture the wrinkles due to the shirts being stuffed in a shipping bag without proper handling.

I contacted melaninful customer service department via email for a full refund and return of their product sold, and the only thing I was offered was 10% off my next purchase.

Unsatisfactory at its best

I ordered sneakers a hoodie and a hat. Sneakers should have my name which I paid for. No name. What black owned company ships from China?

Superb quality hoodie I absolutely love it! The wait was a bit long but they tracked it the whole time. Well worth the wait!

You guys do amazing job. I really love these designs. These products are perfect. Thank you guys for doing such a great job.

I wanted my shirts for black history month. They aren't arriving for 4 weeks Wow. Very dissapoointed

Fay! Love these hoodies, came within 2 weeks. Having bought several times then left this comment here

Although it arrived quickly, I was unhappy with my purchase and the company offers no exchanges. Poor customer service.

This company is based in China... good possibility they're not black; but I am black buying Africentric clothing so, Im not African, Im just supporting Africentric ideologies.

I have loved every one of the hoodies Ive purchased from this place and I have 7, the only discrepancy is my most recent purchase, my Malcolm X Typo all over hoody looks nothing like the picture on the screen, I will have to turn it into a work hoody.

With product coming from China shipping costs can get ugly and then there are weather delays so please expect at least a month delay on your purchase... here is the wait time for my most recent order:

Ordered January 16
Arrived February 6th

Overall they are a good company to do business with as they offer quality themed products and many people purchase Jordans which expresses NO-THING empowering African culture, that brand does not increase awareness or show support of ANY-THING African related, Whether Melaninful is black or not has nothing to do with why we should support them as a company, we should support them because they offer a product that celebrates us.

Stay clear from this company. I never received my order and they did nothing to rectify the situation. The same customer service lady made tons of excuses asking me to wait, two months later, NOTHING! I contacted them daily and asked for a refund, they just kept saying they would look in to it. BULLCRAP! THEY TOOK MY MONEY AND NEVER SENT THE ITEM! STAY CLEAR FROM THIS FRAUDULENT COMPANY! This is the problem with black owned business, customer service sucks and no follow through! I will never order from them again! And they had the nerve to send me a link to write a review on an item I never received? ARE THEY STUPID! We can not support business that clearly have no value for their customers. Business that take your money and does not make sure that you received your items and your experience was good! I ordered my items around the 2nd week of December and it's now February. NO ITEM, NO REFUND! DONT DO IT! Please don't give yourself a headache with this fraudulent company! This will not be my last review. Everyone needs to be made aware of the FRADULENT ACTIVITIES OF THIS PLACE!

FROM A NON-SATISFIED CUSTOMER!

MELANINFUL, GET IT TOGETHER!

I ordered four hoodies, waited a week with no communication from seller. I emailed them and they said "
All-over Hoodie is a complicated product. We have to separately print different parts (front, back, hood, sleeves, pocket); and then sew them all together. As stated in the product description, since it is handcrafted for you, please allow 7 - 10 business days to get the tracking code and 2 - 4 weeks for delivery in total.

At this point, your items are being made with love and care. So do not worry! "

I waited and later received another email 4 days later with a tracking code saying my product had been shipped. I check the link with FED EX tracking code and it said tracking number could not be found. I figured ok, maybe the system hasn't updated yet I'll check back tomorrow. I check again the next day same thing. Now I'm upset and suspicious so I email them again. Saying
"I haven't received my package and I can't track it using the tracking number was it returned?"
Their response... "As I have checked, your item has finished delivery by SF Express. Please check your mailbox, or contact your local post office or SF Express if necessary. You can see the tracking here: http://www.sf-express.com/us/en/dynamic_function/waybill/#search/bill-number/*******448

Best regards,
Tashard at Melaninful.
Ok so, first off the first tracking number was FED EX now this tracking number is SF Express... how does that even happen?
Second... I live in Seattle. This tracking number (which I doubt is mine) says my package was delivered to Los Angeles. I like how they try and throw the post office and package company under the bus washing their hands of the situation. $#*! these guys... don't buy from them I filed a complaint VIA paypal hopefully i'll get my money back.

I ordered something November 15th for a Xmas gift and STILL have not received it! Customer service is nonexistent!

I ordered one set, and came a completely different one. Very pity that I had used this service!