• Melitawill Store

Melitawill Store

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Overview

Melitawill Store has a rating of 4.1 stars from 119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Melitawill Store most frequently mention customer service, free shipping, and great price. Melitawill Store ranks 11th among Tools sites.

  • Service
    85
  • Value
    78
  • Shipping
    80
  • Returns
    27
  • Quality
    75
20
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How would you rate Melitawill Store?
Top Positive Review

“Great value for money, fast responses via on-line form, no sales tax except home state for the store”

D. T.
3/27/22

Purchased set of 4 tires with price well below average and free shipping, since store had no physical presence in my state and I did not had to pay sales tax. My savings if compare to ordering locally were at least $200-$300. There were no hidden fees or charges. Return and exchange policy was reasonable and fair. Ordering via website was simple with multiple payment options, confirmation email arrived right away. A bit of downside was delayed update on my account order page, but inquiry via contact form received immediate response with updated information. Shipping was via FedEx and tracking numbers arrived only 3 days after order was placed. I consider this to be pretty good, since most product like tires are being ordered and delivered from manufacturer or wholesaler, delays are common. This was not the case at all. Will be checking this on-line store first for something they carry in my future purchases.

Top Critical Review

“Go elsewhere; misleading availability and incompetent customer service”

K L.
3/29/22

Like most everyone else who panned this company I ended up "purchasing" a power tool at significant discount through their website only to discover that after five days of waiting for my purchase to be initially processed nothing had transpired. When I inquired (only available through email--their phone lines are inaccessible) about availability I was told that my order was cancelled. Do yourself a favor and go elsewhere to purchase merchandise from more reputable and honest vendors. This company does not fit that mold, unfortunately.

Reviews (119)

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Reviews that mention popular keywords

customer service (19)
Thumbnail of user iram70
New Jersey
1 review
0 helpful votes
  • Send Message
March 27th, 2022
Verified purchase

Purchased set of 4 tires with price well below average and free shipping, since store had no physical presence in my state and I did not had to pay sales tax. My savings if compare to ordering locally were at least $200-$300.
There were no hidden fees or charges. Return and exchange policy was reasonable and fair.
Ordering via website was simple with multiple payment options, confirmation email arrived right away.
A bit of downside was delayed update on my account order page, but inquiry via contact form received immediate response with updated information.
Shipping was via FedEx and tracking numbers arrived only 3 days after order was placed. I consider this to be pretty good, since most product like tires are being ordered and delivered from manufacturer or wholesaler, delays are common. This was not the case at all.
Will be checking this on-line store first for something they carry in my future purchases.

Tip for consumers:
Best value for the money

Products used:
Vehicle Tires

Service
Value
Shipping
Returns
Quality
Thumbnail of user davidf3248
New York
1 review
0 helpful votes
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March 23rd, 2022

Communications was decent for my purchase. The saw I ordered is also of good quality as I was replacing a 4 year old same type. Price was decent and easy to communicate. I like doing business with places like this. Thank You. Received in about 1 weeks time.

Tip for consumers:
Honest business with good communications.

Products used:
Chain saw

Thumbnail of user jovant6
Illinois
1 review
1 helpful vote
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June 16th, 2022
Verified purchase

Was just trying this site out, but after purchasing my tires this will definitely be my go to place. Got the same tire for a cheaper price and faster delivery than I did from another site last year. Great prices and surprisingly got my order to me way quicker than I thought. Seemed like it was next day but without paying for shipping. Will be using them more and for the other products I see as well.

Tip for consumers:
The site may need some work as for as finding items and the layout I believe but it is legit.

Products used:
Tires

Thumbnail of user jaymeg23
Idaho
1 review
0 helpful votes
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May 5th, 2022
Verified purchase

I have a senior dog and his vitamin I give him keeps creeping up in price. I found this site that saves me a nice amount. I got my order in timely manner and packed perfect! No issues at all! They found a customer that is sticking with them! Very happy!

Products used:
Dog vitamin

Service
Value
Shipping
Quality
Thumbnail of user kl516
California
1 review
4 helpful votes
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March 29th, 2022

Like most everyone else who panned this company I ended up "purchasing" a power tool at significant discount through their website only to discover that after five days of waiting for my purchase to be initially processed nothing had transpired. When I inquired (only available through email--their phone lines are inaccessible) about availability I was told that my order was cancelled.

Do yourself a favor and go elsewhere to purchase merchandise from more reputable and honest vendors. This company does not fit that mold, unfortunately.

Tip for consumers:
Don't

Products used:
Power tools

Service
Thumbnail of user karenb163
Florida
2 reviews
5 helpful votes
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June 13th, 2022

I ordered 2 tires I need for my car at a savings of $32.00 per tire under the lowest price anywhere. They were tax free as well as free shipping and on my door in three days. This company is legit and the bomb. Going to order two more soon. Can't beat their deals.

Products used:
Tires

Service
Value
Shipping
Quality
Thumbnail of user ericy415
Arizona
1 review
8 helpful votes
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May 5th, 2022
Verified purchase

I tried to order some battery powered Milwaukee tools I was a bit skeptical because it seemed like a really good deal. And sure enough they charged me $310.78 after about two weeks of no email updates or shipping confirmation they sent me an email stating that my order was canceled and I would be issued a refund within 5 to 7 days. And of course no refund emailed them multiple times with no response. This store is a big scam Do not waste your time or money you will regret it.

Thumbnail of user justinj416
California
1 review
1 helpful vote
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June 23rd, 2022
Verified purchase

I ordered a Bosch router and straight edge fence combo from them through Google. After 6 days, I get an email notifying me they cancelled my order with no explanation or even apology. Melitawillstore still has the item listed for sale, but now at a $9 higher price. Seems like a terrible decision to cancel a customer order after a week without any explanation, but especially when the product is still listed for sale.

Thumbnail of user drewh150
Alabama
1 review
0 helpful votes
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March 30th, 2022

A total waste of time. The website advertise a very attractive price on the product you are looking to draw you to it's site. You were so excited to place an order and hoping to get your order soon only to see days go by without any order update. Contacted customer service and was told order will be ship ASAP. Then days later the order was cancelled for no reason. You know what people say if it seems too good to be true, it usually is. So don't waste your time, shop somewhere else.

Tip for consumers:
So don't waste your time, shop somewhere else.

Service
Value
Thumbnail of user jimm2099
Tennessee
1 review
0 helpful votes
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March 26th, 2022
Verified purchase

I have bought two sets of tires from Melitawill Store. Both orders were as described and came in a reasonable amount of time. This store is cheaper than Amazon and does not offer next day delivery. If you plan 4 or 5 days ahead Melitawill store can save you a bunch of money!

Products used:
Tires

Service
Value
Shipping
Quality
Thumbnail of user kristelm5
Texas
1 review
0 helpful votes
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April 28th, 2022

I had never heard of this company before, and when I saw very competitive prices it made me a little skeptical. But I am happy to say that they are legit, and they are excellent. Looking forward to doing more business with them.

Tip for consumers:
Highly recommended!

Products used:
Cat DNA test.

Service
Value
Shipping
Returns
Quality
Thumbnail of user lawrencec638
Colorado
1 review
0 helpful votes
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June 17th, 2022
Verified purchase

Bought a tire from them a good bit cheaper than their competitors, enough so I was a little leary. The tire was exactly what I wanted, in perfect shape and it arrived very quickly. I will definitely shop with them again.

Tip for consumers:
I had never heard of them. Was a bit leary. Have been scammed before. Everything was great.

Products used:
A rear tire for my spyder f3

Service
Value
Shipping
Quality
Thumbnail of user rodm167
South Carolina
1 review
0 helpful votes
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April 22nd, 2022

This company is outstanding in my book! The item that I looked for all over the internet was almost $10 cheaper than anyone else. So when I placed my order they immediately got back to me and confirmed my order and would let me know when it ships. A day later it shipped and it came FedEx and the shipping was Free. I will do business with them again for they are a First Class Company!

Tip for consumers:
If you want to keep cats or dogs from an area this is a product to use.

Products used:
SSSCAT

Service
Value
Shipping
Quality
Thumbnail of user jefft868
Florida
1 review
1 helpful vote
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June 18th, 2022

Remarkable customer service. Ordered on Monday, delivered on Thursday. Better than my Prime service from Amazon. Price was $55 below the least expensive I researched. Have bookmarked this site to always compare with others now.

Tip for consumers:
Value and shipping a major plus.

Products used:
Transformer for outdoor lighting.

Service
Value
Shipping
Quality
Thumbnail of user douglask526
California
1 review
0 helpful votes
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June 17th, 2022

Found a B. F. Goodrich tire at an incredible price. Was a little skeptical at first after reading some bad reviews. Through the process communication was xlnt, product arrived timely and exactly as described! Would buy from again any time. AAA+++

Thumbnail of user jaimer202
Idaho
1 review
3 helpful votes
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June 20th, 2022
Verified purchase

I placed an order for a set of Cooper discoverer a/t tires. Hadn't got a confirmation or shipping information from them after 5 to 7 Days contacted the company and two days later they canceled my order. W. T. F. would not recommend or deal with these people and after looking them up on what they say is their address becomes a t-shirt printing shop. Sounds like a scam website to me and on top of it all would really like to know what they're doing with my credit card info. BUYER BEWARE!

Tip for consumers:
Pay the few dollars extra and deal with a reputable company, you won't be disappointed

Products used:
I didn't. Never received what I ordered

Service
Value
Shipping
Returns
Quality
Thumbnail of user minhn104
Texas
0 reviews
0 helpful votes
  • Send Message
June 26th, 2022

Well, I took a chance and ordered a garage door opener and like others have stated already it arrived in about a week. No shipping confirmation email nor communication but I did get a notification from FedEx about 3 day before it arrived. Order tracking on their webite still shows being processed lol. Had no idea what was shipped since I had multiple items being delivered. I'm happy with the item and it was new and authentic. Website could be a bit more user friendly but at the end you do get a great deal with free shipping and no taxes ( to Texas). Thank you Melitawillstore!

Thumbnail of user marias2451
North Carolina
1 review
0 helpful votes
  • Send Message
April 27th, 2022
Verified purchase

This is a total scam! Please be careful using this site. Im not sure if its a scam to get your info or what but the experiences listed below that describe the item not shipping and being canceled is what happened to me too, I deeply regret not reading these reviews prior to placing my order. Hopefully, I realized my mistake and have canceled my debit card in time. Please be careful with this site.

Tip for consumers:
Be careful using this site.

Products used:
Victor Senior Dog Food

Thumbnail of user nathanj237
Georgia
1 review
0 helpful votes
  • Send Message
June 7th, 2022

Ordered a set of tires on June 1st and they were delivered June 4th, couldn't be more pleased with my purchase. Looked them up and don't listen to the little Asian woman who said it was a scam site. I read the reviews for myself and took a chance, glad I did will continue using this company until they give me a reason not to.

Thumbnail of user jeffk987
Michigan
1 review
1 helpful vote
  • Send Message
March 21st, 2022
Verified purchase

I ordered a Ryobi Lopper and the accepted the order. I was waiting for a few days for the delivery, then today I get notified that they refund my credit card. They should not accept orders for products they are not going to ship. I could have had the product from a reliable vendor already. Take you business elsewhere, not here.

Products used:
None. Don't buy from this company. They accept your order but don't ship the product.

Service
Shipping
Thumbnail of user richardb4212
Ohio
1 review
0 helpful votes
  • Send Message
July 9th, 2022

Trustworthy
I ordered 3 Khumo TA 71 tires(which were $30 less than amazon, each). Only 2 arrived 2 days later. I communicated with customer service and 3 arrive the following day. They said to keep the 2 tires I did not order as a gift. I am very happy with this company.

Service
Value
Shipping
Returns
Quality
Thumbnail of user davidj2541
Ohio
1 review
1 helpful vote
  • Send Message
March 19th, 2022

I will say this first. If a place is still having a worker shortage that is not their fault. What is their fault is not sharing that information because it directly effects the handling time THEY have listed on their page. Then when they want to send me an email stating the order has been shipped and can not be canceled, to just turn around and then actually cancel the order hours later let's me know this place lies to their customers. Posts false information. And simply does not deserve anyone's business.

Tip for consumers:
Do not use this site

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user douglasl538
California
1 review
1 helpful vote
  • Send Message
March 30th, 2022
Verified purchase

I found this company online and they had a great price on the De Walt pole saw. I ordered it and was very pleased with the speed it was delivered and in excellent conduction. I am a owner to many De Walt tools, and this one is an addiction to my line.
The construction of the pole saw is as I would expect from De Walt, great, every stronger then I even expected. I am sure this saw will last many years as all my other De Walt tools.

Service
Value
Shipping
Quality
Thumbnail of user alexc1321
Georgia
1 review
0 helpful votes
  • Send Message
May 4th, 2022

I put my order for car tires on 4/20 and today on 5/4 they refunded my money without any explanation.
I think they use peoples money for other purposes than doing fair business.
Very unhappy! Stay away from them.

Service
Shipping
Thumbnail of user kaylah385
Kansas
1 review
0 helpful votes
  • Send Message
April 27th, 2022
Verified purchase

After ordering pet food at a slight discount from chewy.com's price, I waited for 7 days, to only find out that my order was still processing. After 4 emails back and forth to the company, telling them I was going to cancel my order if it did not get shipped, all of the sudden they were going to expedite my order to get it shipped out. Then I get an email saying they could not cancel my order because it had been shipped out. Then the next morning I get an email saying they had canceled my order, with no explanation why. Now to keep an eye on my credit card to make sure they don't misuse all of my information. To me seems like a non-trustworthy company!

Tip for consumers:
Just use another site, don't waste your time. After waiting 7 days, and still nothing, I finally had to go to a local retailer and purchase the product.

Products used:
None, they never shipped my it, even though I got an email saying it was shipped, then to get an email a day or two later, saying my order was canceled.

Service
Shipping

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