• Melitawill Store

Melitawill Store

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Overview

Melitawill Store has a rating of 4.1 stars from 119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Melitawill Store most frequently mention customer service, free shipping, and great price. Melitawill Store ranks 11th among Tools sites.

  • Service
    85
  • Value
    78
  • Shipping
    80
  • Returns
    27
  • Quality
    75
20
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How would you rate Melitawill Store?
Top Positive Review

“Great value for money, fast responses via on-line form, no sales tax except home state for the store”

D. T.
3/27/22

Purchased set of 4 tires with price well below average and free shipping, since store had no physical presence in my state and I did not had to pay sales tax. My savings if compare to ordering locally were at least $200-$300. There were no hidden fees or charges. Return and exchange policy was reasonable and fair. Ordering via website was simple with multiple payment options, confirmation email arrived right away. A bit of downside was delayed update on my account order page, but inquiry via contact form received immediate response with updated information. Shipping was via FedEx and tracking numbers arrived only 3 days after order was placed. I consider this to be pretty good, since most product like tires are being ordered and delivered from manufacturer or wholesaler, delays are common. This was not the case at all. Will be checking this on-line store first for something they carry in my future purchases.

Top Critical Review

“Go elsewhere; misleading availability and incompetent customer service”

K L.
3/29/22

Like most everyone else who panned this company I ended up "purchasing" a power tool at significant discount through their website only to discover that after five days of waiting for my purchase to be initially processed nothing had transpired. When I inquired (only available through email--their phone lines are inaccessible) about availability I was told that my order was cancelled. Do yourself a favor and go elsewhere to purchase merchandise from more reputable and honest vendors. This company does not fit that mold, unfortunately.

Reviews (119)

Rating

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Reviews that mention popular keywords

customer service (19)
Thumbnail of user chw2
Utah
1 review
2 helpful votes
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April 23rd, 2022

When I first googled wholesome dog food, it popped up as a very good deal. I ordered four bags because that's what it limited me to. I then started looking at reviews and was a little concerned because they were up and down. But my dog food did show up in short order, I had put in a customer service request about the timing of the shipping the day or two after and that is where they fall short. They don't have a very good response mechanism to deal with customers. But the food showed up it was an excellent deal. I give them a fair four plus maybe four and a half stars

Thumbnail of user igors136
California
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

I ordered a set of (4) tires from Melitawill and it was delivered on time and as promised.
Customer service was very responsive and efficient. I would not hesitate to use their
Services in the future and based on my experience, I recommend Melitawill to others.
Thank you!

Products used:
Continental Tires

Service
Value
Shipping
Quality
Thumbnail of user jons844
Colorado
1 review
2 helpful votes
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May 3rd, 2022
Verified purchase

I Placed an order and they charged my card immediately. Most legitimate mail order companies wait until the order ships to charge your card. The order was market "Processing" for 6 days, and they failed to respond to inquiries for 4 days, until I threatened to dispute the charge with my credit card company. Then they said they would get back to me within 24 hours. 48 hours later they said that they would refund my order... We shall see if the credit comes through or I will have to file a dispute with my CC company.

Products used:
None. They could not deliver the order.

Service
Value
Thumbnail of user dr.jeffreyr
New Jersey
1 review
1 helpful vote
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April 27th, 2022

I highly recommend first checking out Melitawill Store before you look elsewhere. I should have done so before I purchased a dog crate on a competitor's web site. I needed another crate same kind for my upstairs. Typed in the brand online and up came Melitawill Store same crate with free shipping no tax and $10 cheaper, purchased it asap. The brand new crate from time I purchased it to when it arrived via FedEx was a day and a half! Wow, super price and super fast shipping. I am a very happy customer! Check out Melitawill Store, see the difference in price and delivery speed from their competitors, you will be glad you did!

Products used:
Frisco 42 inch dog crate with mat

Service
Value
Shipping
Quality
Thumbnail of user tylerd147
Georgia
2 reviews
4 helpful votes
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March 7th, 2022
Verified purchase

They will give you the run around. They will send you a email saying your order is messed up somehow and ask for a reply to refund or you wait for your right order. If you write back you won't get a response back. If you try to call them on one of the two numbers they have listed on their website one will just say call rejected and you will get a text from them saying the phone is down for maintenance and you just need to email them, the other number will just ring regardless of how long you wait. I waited 45 mins of nothing but the phone ringing.

Tip for consumers:
Don't use this site.

Products used:
Never received

Service
Shipping
Returns
Thumbnail of user zacharyj103
Texas
1 review
4 helpful votes
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March 3rd, 2022
Verified purchase

I was looking for tires and this site popped up on a better price. Ordered one tire, they emailed and said would be here in 4 days, then emailed on the 5th day telling me there was a mixup. Then they said they shipped it to the wrong address with the wrong name, now 20 days later, they're telling me it's not in stock anymore, and canceled my order. Lucky for me I was without a spare tire during all of this or I'd be furious!

Thumbnail of user nicholasy124
Washington
0 reviews
0 helpful votes
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June 24th, 2022

I was kinda sceptical cause it was such a good deal. I got the order way quicker than I anticipated. The Milwaukee palm sander and two Milwaukee batteries arived actually shipped from home Depot. No knock off bs..

Thumbnail of user michaell4644
New Jersey
2 reviews
4 helpful votes
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May 5th, 2022
Verified purchase

At first I was leary about placing an order from a relatively new third party company but the item which was a Milwaukee M18 1/2 Impact Wrench was priced considerably lowered than order vendors at the time. So like a daredevil I am I pulled trigger and never looked back. Incredibly the item shipped out from one of Home Depot's Warehouse via UPS and literally within a few days I got the item. Absolutely floored when I opened the package. It was in pristine condition. Either this was a floor model or a return because the item had no stratches whatsoever. Immaculate condition. So yeah Melitawillstore fulfilled their promise and I went ahead and gave them a quick email saying I got it. And to give my thanks.

Whoever says this company is a scam or whatnot, either doesn't know what they're talking about or is just some sort of bot looking to cause some trouble for nothing.

Give Melitawillstore a chance. You really can't go wrong if you get your stuff in under a week. Peace

Tip for consumers:
Just be patient.

Products used:
Milwaukee M18 1/2 inch Impact Wrench

Service
Value
Shipping
Returns
Quality
Thumbnail of user craiga322
North Carolina
1 review
0 helpful votes
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May 4th, 2022

I ordered some power tools from this site after Google called it a "Trusted Site". After 5 days of seeing on the site that my order was still "processing" I started to worry. Many of these reviews made me nervous that i made a mistake. I sent a couple of emails and tried the phone number... Nothing>
The tools showed up on my doorstep today! It was 6 days from my original order and the only email i received from the seller.

I would in fact order from this site again BUT I would not expect to hear from them and just wait until my ordered showed up.

I would give them 4 stars mainly for the prices and free shipping and knock 1 star off for the inability to get an answer or communicate with the seller

Tip for consumers:
Sit back, relax and wait. The product will show up, just dont expect any communication or shipping info

Products used:
Power Tools

Value
Shipping
Quality
Thumbnail of user ryanr783
California
1 review
0 helpful votes
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March 29th, 2022

This company took my order and left it in a processing state for over a week. Only to cancel the order with no reason given. DO NOT use this store for tires when you are looking for a replacement when your car is on a donut because they will leave you in a precarious situation.

Tip for consumers:
don't bother

Products used:
tires

Service
Value
Shipping
Returns
Quality
Thumbnail of user stevef1123
Florida
3 reviews
1 helpful vote
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March 27th, 2022
Verified purchase

We wanted a light fitting that a certain big box store sold for $235 plus tax
Melitawillstore.com had the same one for a total of $192 including delivery
Ordered on a Sunday and the following Sunday it was delivered.
Installed the light and it works perfectly.

Tip for consumers:
Worked well for me

Products used:
I bought a light fitting

Service
Value
Shipping
Quality
Thumbnail of user jaset4
Kansas
1 review
0 helpful votes
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May 2nd, 2022
Verified purchase

Very smooth experience, and a shop that I would recommend to every customer in the world! Melitawillstore is very proficient in providing a good product to customers, customer service, and professionalism. Will be shopping with them again in the future.

Thumbnail of user reneem601
Rhode Island
1 review
0 helpful votes
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April 18th, 2022

After searching all over for a supplement for our dog for a lower price I finally found it $18 less on Melitawill vs everywhere else I looked. Shipping was fast and it was the same exact product when it came in! Very pleased as this will be a lifelong supplement for our fur baby!

Products used:
Denamarin

Service
Value
Shipping
Quality
Thumbnail of user debbies455
Washington
4 reviews
0 helpful votes
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May 3rd, 2022

I placed an order -- but due to the shipping company's error -- half of my order was mis-delivered somewhere. Melitawill store customer service worked hard to correct the shipper's mistake. Customer service is first with this company.

Tip for consumers:
Melitawell Store has great customer service and will make sure that the customer is satisfied.

Products used:
I purchased shelled sunflower seed.

Service
Value
Quality
Thumbnail of user sallyr306
Illinois
1 review
1 helpful vote
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April 29th, 2022

This is NOT your typical vendor. You might be getting a great price but beware. They are going to ship the product from a different vendor and it is going to have someone else's name on the boxes. What you are going to get in these boxes I do not know as I refused mine, when I received two big boxes from Chewy addressed to someone I did not know and I had not ordered anything from Chewy I sent it back. I did receive a refund but it was a huge hassle and I had to start all over buying dog food. Good luck to you if you use this company!

Tip for consumers:
Buyer be ware

Products used:
None

Service
Thumbnail of user heidih648
South Carolina
1 review
0 helpful votes
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May 6th, 2022

Saved me $15 on a $60+ product I was looking for. I was really skeptical because I've ordered from a number of "discounted" sites I had to threaten with reporting to my credit card before I got my purchase. But Melitawillstore was simple to deal with, and my order arrived quickly after ordering. Would order from again.

Thumbnail of user terryk591
Florida
1 review
0 helpful votes
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May 11th, 2022

We were looking for a gallon container of API Algaefix to kill the algae in our Koi pond... Melitawillstore had the best price! And shipping? It came in three days from the day I ordered it... Fantastic service... Lowest price... Free shipping... What more could you ask? Thank you Melitawillstore.

Tip for consumers:
Great Site.

Products used:
API Algaefix

Service
Value
Shipping
Quality
Thumbnail of user douglasp435
California
1 review
0 helpful votes
  • Send Message
April 1st, 2022

Melitawill delivered my item within 2 business days and responded to my tracking request within one business day. Their service was timely and efficient. Their price reflected a 30% savings from the best price other internet sellers and big box stores offered. My experience was very positive.

Products used:
Milwaukee tool

Service
Value
Shipping
Quality
Thumbnail of user eddyc47
Texas
1 review
0 helpful votes
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May 12th, 2022

I was looking for a competitive price with my local Big Box Store. I saved a bunch of money and the delivery can faster than I thought it would. I enjoyed doing business with Melitawill store. 5 stars!

Thumbnail of user kellym1736
North Carolina
1 review
0 helpful votes
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April 5th, 2022

Ordered the 2.5 Gal. Total Vegetation Control, Weed Killer and Preventer Concentrate, it was the best price online and they shipped it and I received it within 5 business days. Really satisfied with my order and with this company

Products used:
Spray

Service
Value
Shipping
Quality
Thumbnail of user leer364
California
1 review
0 helpful votes
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May 20th, 2022

I was leery thinking that the price for some trailer tires I purchased was too good to be true. The competition was 20-25% higher in price. I did some digging and it looked like Melitawillstore.com was in fact legitimate. I ordered the tires on a Monday and two days later they were on my drive.

Products used:
Trailer Tires

Service
Value
Shipping
Quality
Thumbnail of user brade127
Vermont
1 review
0 helpful votes
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March 22nd, 2022

Used this site for the first time; purchased a Dewalt Compound Sliding Miter saw. Had searched multiple online and local "big box" stores and Mellitawillstore had the best pricing and shipping was free. I had a couple of questions prior to ordering and their customer service group was extremely quick in responding and even followed up to make sure that I had received their email responses.
Completely satisfied! Will be checking their site for many future purchases.

Products used:
Dewalt Compound Miter Saw

Service
Value
Shipping
Quality
Thumbnail of user gordonj89
Washington
1 review
0 helpful votes
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April 27th, 2022

Melitawill store was great to work with. Shipping was faster than it said it would be. Items that I ordered was in perfect shape and was the exact model I order. I would love to order from them again in the future.

Products used:
Food containers for pets

Service
Value
Shipping
Returns
Quality
Thumbnail of user thomase878
New York
1 review
0 helpful votes
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March 22nd, 2022

I was actually worried about this site after I placed my order because it seemed like too good of a deal, but it showed quickly and exactly as advertised. I'd definitely use them again.

Products used:
Milwaukee nailer

Service
Value
Shipping
Quality
Thumbnail of user pauld2133
New Jersey
1 review
6 helpful votes
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February 17th, 2022
Verified purchase

I purchased from this site, it looked good and had no bad reviews online. Item never shipped and we started receiving tons of charges on our CC from overseas!

SCAM stay away!

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