• Melitawill Store

Melitawill Store

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Overview

Melitawill Store has a rating of 4.1 stars from 119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Melitawill Store most frequently mention customer service, free shipping, and great price. Melitawill Store ranks 11th among Tools sites.

  • Service
    85
  • Value
    78
  • Shipping
    80
  • Returns
    27
  • Quality
    75
20
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How would you rate Melitawill Store?
Top Positive Review

“Great value for money, fast responses via on-line form, no sales tax except home state for the store”

D. T.
3/27/22

Purchased set of 4 tires with price well below average and free shipping, since store had no physical presence in my state and I did not had to pay sales tax. My savings if compare to ordering locally were at least $200-$300. There were no hidden fees or charges. Return and exchange policy was reasonable and fair. Ordering via website was simple with multiple payment options, confirmation email arrived right away. A bit of downside was delayed update on my account order page, but inquiry via contact form received immediate response with updated information. Shipping was via FedEx and tracking numbers arrived only 3 days after order was placed. I consider this to be pretty good, since most product like tires are being ordered and delivered from manufacturer or wholesaler, delays are common. This was not the case at all. Will be checking this on-line store first for something they carry in my future purchases.

Top Critical Review

“Go elsewhere; misleading availability and incompetent customer service”

K L.
3/29/22

Like most everyone else who panned this company I ended up "purchasing" a power tool at significant discount through their website only to discover that after five days of waiting for my purchase to be initially processed nothing had transpired. When I inquired (only available through email--their phone lines are inaccessible) about availability I was told that my order was cancelled. Do yourself a favor and go elsewhere to purchase merchandise from more reputable and honest vendors. This company does not fit that mold, unfortunately.

Reviews (119)

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Reviews that mention popular keywords

customer service (19)
Thumbnail of user josephp2029
California
1 review
0 helpful votes
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June 19th, 2022

Low prices fast shipping great service. Definitely buying more from the store. Very satisfied with the purchase and services thanks.

Tip for consumers:
Communication definitely helps make everything more convenient and faster services

Products used:
Auto parts

Service
Value
Shipping
Returns
Quality
Thumbnail of user michaelp4403
Oregon
1 review
0 helpful votes
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March 2nd, 2022
Verified purchase

They had what I wanted at a great price with fast, free shipping. Great communication and follow up, too.

Thumbnail of user sueb843
Pennsylvania
1 review
0 helpful votes
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June 21st, 2022

Ordered 4 tires and never received any word about when my tires would ship. After 7 days I was nervous about my credit card and they got them to refund my money. NOT LEGIT IMO

Thumbnail of user unhappyd1
Pennsylvania
2 reviews
0 helpful votes
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March 12th, 2022
Verified purchase

Wasted my time, changed price, lied about availability and then cancelled my order after a week of nonsense.

Tip for consumers:
SKIP

Service
Value
Shipping
Quality
Thumbnail of user johnc8161
New York
2 reviews
0 helpful votes
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April 14th, 2022

I bought the Ryobi combo cordless kit, great price, fast shipping, great customer service. 5 stars for this company. Will buy from them again.

Tip for consumers:
Great service,great prices

Products used:
Ryobi cordless combo. Used them all.

Service
Value
Shipping
Quality
Thumbnail of user jakeb316
New Jersey
1 review
0 helpful votes
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June 13th, 2022

They made sure to be on top of their orders and were very transparent with their processes. Also who does not like free shipping.

Products used:
tire

Service
Value
Shipping
Returns
Quality
Thumbnail of user traciek47
Illinois
1 review
0 helpful votes
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June 16th, 2022

Great experience first time buying from them great price fast shipping no problems. The tires were exactly as described met all my expectations.

Products used:
I bought tires

Service
Value
Shipping
Quality
Thumbnail of user michaelj2376
Michigan
1 review
0 helpful votes
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March 18th, 2022

I give 5 stars excellence service fast delivery fare price, very happy will buy from them again will tell friends

Products used:
tool

Service
Value
Shipping
Quality
Thumbnail of user jt529
New Jersey
1 review
0 helpful votes
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April 21st, 2022

They had what I was looking for at a fair price with fast, free shipping. Great customer service and I got everything I ordered in one shipment.

Products used:
cat food x 2

Service
Value
Shipping
Quality
Thumbnail of user stevenn624
Georgia
1 review
0 helpful votes
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March 22nd, 2022

Best prices and fast accurate service. Excellent communication on purchases with tracking and shipping updates. Will definitely use again.

Tip for consumers:
Found site from Google search and was well pleased

Products used:
Tires

Service
Value
Shipping
Quality
Thumbnail of user nolant28
Illinois
1 review
1 helpful vote
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May 23rd, 2022

Fast shipping and prompt communication through emails when I thought I made a mistake with my order. Highly recommend!

Products used:
Tires

Service
Value
Shipping
Returns
Quality
Thumbnail of user joshuah757
New Jersey
1 review
0 helpful votes
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April 15th, 2022

I never heard of this one before but they worked out well. They had a good price on what I needed offered free shipping. Great deal!

Products used:
Copper wire

Service
Value
Shipping
Returns
Quality
Thumbnail of user donnas2865
Colorado
1 review
0 helpful votes
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April 23rd, 2022

So impressed ordered and received the next DAY... faster then Amazon on this item and free freight too

Service
Value
Shipping
Quality
Thumbnail of user samanthas1090
California
2 reviews
0 helpful votes
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May 2nd, 2022
Verified purchase

Best price on the internet and fastest shipping time. Awesome placeI will be shopping here from now on

Tip for consumers:
Only use this sighy

Products used:
Dog food

Service
Value
Shipping
Returns
Quality
Thumbnail of user steveh2984
North Carolina
1 review
0 helpful votes
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June 2nd, 2022

I ordered a router kit and received it very quickly. Excellent communication, great price, and fast free shipping.

Tip for consumers:
No tax

Products used:
router

Service
Value
Shipping
Quality
Thumbnail of user gregf391
Minnesota
0 reviews
0 helpful votes
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June 24th, 2022

Looks like a new item but I've got to imagine it's a store return to be so much cheaper than buying retail. Overall great purchase

Thumbnail of user orlandod50
Virginia
1 review
0 helpful votes
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March 10th, 2022

At first thought it was a scam but they are definitely a real store with fast delivery and real products.

Products used:
Dewalt DA polisher

Thumbnail of user jc1522
Massachusetts
1 review
0 helpful votes
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April 12th, 2022

I don't know how they do it but their price was the best I've seen and shipping was fast. I certainly would recommend and hope to order again.

Tip for consumers:
Shipping address needs to be billing address.

Products used:
WiFi Security camera.

Value
Shipping
Quality
Thumbnail of user richards4186
Washington
1 review
0 helpful votes
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March 17th, 2022
Verified purchase

Great price! Fast Service. Customer service was very responsive. Brand new delivered from name brand store. Would buy again.

Thumbnail of user shaunl136
California
1 review
0 helpful votes
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March 21st, 2022
Verified purchase

The product was as described, great communication and shipping was reasonable. I recommend them will purchase from them again!

Products used:
Tires

Service
Value
Shipping
Quality
Thumbnail of user williamt1747
Indiana
1 review
0 helpful votes
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March 29th, 2022

Very easy to order and pay for on line. Received order in a timely manner and a very good price. I will definitely order here again.

Products used:
Herbicide

Service
Value
Shipping
Quality
Thumbnail of user tomb1696
Indiana
1 review
0 helpful votes
  • Send Message
March 14th, 2022
Verified purchase

Awesome service, better price than competition and free shipping. Ordered on Thursday and delivered on Sunday.

Products used:
Tools

Service
Value
Shipping
Returns
Quality
Thumbnail of user davidg4736
New York
1 review
0 helpful votes
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April 28th, 2022

Bullet fast shipping. Phenomenal price. Great communication. Highly recommended. I'll be back again.

Products used:
Pet supplies

Service
Value
Shipping
Quality
Thumbnail of user karenm4091
New York
1 review
0 helpful votes
  • Send Message
May 2nd, 2022

I received a prompt response to a concern I had. They helped me through the process of resolution. Very happy.

Thumbnail of user ryanm1435
Connecticut
1 review
0 helpful votes
  • Send Message
June 4th, 2022

I purchased tires and they came earlier than expected. Good support via email. The tires are good quality as well

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