• Melitawill Store

Melitawill Store

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Overview

Melitawill Store has a rating of 4.1 stars from 119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Melitawill Store most frequently mention customer service, free shipping, and great price. Melitawill Store ranks 11th among Tools sites.

  • Service
    85
  • Value
    78
  • Shipping
    80
  • Returns
    27
  • Quality
    75
20
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How would you rate Melitawill Store?
Top Positive Review

“Great value for money, fast responses via on-line form, no sales tax except home state for the store”

D. T.
3/27/22

Purchased set of 4 tires with price well below average and free shipping, since store had no physical presence in my state and I did not had to pay sales tax. My savings if compare to ordering locally were at least $200-$300. There were no hidden fees or charges. Return and exchange policy was reasonable and fair. Ordering via website was simple with multiple payment options, confirmation email arrived right away. A bit of downside was delayed update on my account order page, but inquiry via contact form received immediate response with updated information. Shipping was via FedEx and tracking numbers arrived only 3 days after order was placed. I consider this to be pretty good, since most product like tires are being ordered and delivered from manufacturer or wholesaler, delays are common. This was not the case at all. Will be checking this on-line store first for something they carry in my future purchases.

Top Critical Review

“Go elsewhere; misleading availability and incompetent customer service”

K L.
3/29/22

Like most everyone else who panned this company I ended up "purchasing" a power tool at significant discount through their website only to discover that after five days of waiting for my purchase to be initially processed nothing had transpired. When I inquired (only available through email--their phone lines are inaccessible) about availability I was told that my order was cancelled. Do yourself a favor and go elsewhere to purchase merchandise from more reputable and honest vendors. This company does not fit that mold, unfortunately.

Reviews (119)

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Reviews that mention popular keywords

customer service (19)
Thumbnail of user randyw510
Illinois
1 review
0 helpful votes
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March 24th, 2022

Easy search and found what i want, good price, fast service and delivery early awesome and will come back

Tip for consumers:
search tools and found it in link

Products used:
tool storage

Service
Value
Shipping
Quality
Thumbnail of user orvilleb30
Maryland
1 review
0 helpful votes
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April 30th, 2022

Bought 4 tires saveroht2 gt radials very nice riding tires and very happy with the fast service will use this site again

Products used:
tires

Service
Value
Shipping
Quality
Thumbnail of user danp1034
North Carolina
1 review
0 helpful votes
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April 5th, 2022

The product was as described, great communication and reasonable price. Highly recommend and great to deal with.

Tip for consumers:
This store highly recommended.

Products used:
Echo srm 225 weed eaters

Service
Value
Shipping
Thumbnail of user haiderl2
New York
0 reviews
0 helpful votes
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June 26th, 2022

As it was my first dealing with your company, I'm glad to recommend your company to friends & family.

Thumbnail of user christopherc2045
California
1 review
0 helpful votes
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March 11th, 2022

Price was much less than competition shipping was fast and communication was awesome would recommend!

Products used:
Milwaukee tools

Service
Value
Shipping
Quality
Thumbnail of user dennist434
Texas
1 review
0 helpful votes
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June 9th, 2022

The product I ordered shipped and arrived quickly. No problems and would buy from them again. The was what I ordered.

Thumbnail of user danm1400
Arizona
1 review
0 helpful votes
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April 1st, 2022

We drift for sport and tires cost a lot. We have found this site to be reliable and cost effective for tires. Will use again and again.

Tip for consumers:
No fear, my tires are here!

Products used:
Tires

Service
Value
Shipping
Returns
Quality
Thumbnail of user lorenaz14
Virginia
1 review
0 helpful votes
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May 11th, 2022

Product came on time. Great customer service!
Will order again next time I need this product. Will recommend this website.

Service
Value
Shipping
Quality
Thumbnail of user michaelm9313
Michigan
1 review
0 helpful votes
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April 27th, 2022

My order was as described as said and the price was reasonable. Shipping was excellent and the also customer service. Will definitely order again!

Products used:
30lb Science Diet Dog Food

Service
Value
Shipping
Returns
Quality
Thumbnail of user ericw1473
Massachusetts
1 review
0 helpful votes
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March 18th, 2022
Verified purchase

Very fast shipping, item arrived in its sealed factory box. Couldn't ask for a better translation. Thanks

Tip for consumers:
n/a

Products used:
Faucet

Service
Value
Shipping
Returns
Quality
Thumbnail of user torstenr3
Oklahoma
1 review
0 helpful votes
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March 27th, 2022

Fast shipping, quick answers and information, very good quality I will buy here again. 5 stars from me.

Products used:
Harter

Service
Value
Shipping
Quality
Thumbnail of user berthab91
Texas
1 review
0 helpful votes
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May 6th, 2022

By far their prices are cheaper than anywhere else. I will continue ordering this product from them in the future.

Products used:
Cranaidan Supplements

Service
Value
Shipping
Quality
Thumbnail of user theresaf377
Pennsylvania
1 review
0 helpful votes
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June 6th, 2022

Terrible service does not return emails ordered item waited a week received an email cancelled order no explanation

Products used:
Tires

Service
Thumbnail of user amandaa1320
Ohio
1 review
0 helpful votes
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June 13th, 2022

Ordereded tires waited over 2wks with them insuring they were on way. Then all of sudden they couldn't fulfill order. It's a joke

Tip for consumers:
Stay far away

Products used:
Tires

Service
Value
Shipping
Returns
Quality
Thumbnail of user gilbertb104
Illinois
1 review
0 helpful votes
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April 24th, 2022

It was great dealing with Melitawill Store as product was delivered as promised. I will continue to use them,

Thumbnail of user russelll262
Louisiana
1 review
0 helpful votes
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June 22nd, 2022

I saw some tires on their website, ordered them and waited. The next thing I knew, my order was cancelled, "We can not let you wait too long wThe shipping department reported your order could not be shipped and arrived in a timely manner because of the failed shipmentithout any estimated delivery so we have to cancel and refund your order so that you can take your own initiative" Their phones didn't work, so corresponding they said if it is on their website then they have it! Twice it was on the site and twice cancelled for the same reason. I see that some have bought tires from them and are happy. I asked them to tellme the time frame they were talking about as to the failed shipment and what does that mean. Still waiting. Its a crap shoot ordering from this store, good luck if you do. They have great prices but just can't deliver on 20% of their order requests. I have never heard of anything that bad and still in business.

NO picture of my order but it looks like this in text form... Thank you for your order

Hi Russell,

Just to let you know — we've received your order #*******, and it is now being processed.(IMPORTANT! Please check your Billing address again (Apt/Unit number), We only ship to Billing Address. Apologize for this inconvenience.)

[Order #*******] (June 14,2022)
Product Quantity Price
Nitto NT555 G2 295/40ZR20 110W Passenger Tire 2 $440.00
Subtotal: $440.00
Shipping: Free shipping
Payment method: Credit card / debit card
Total: $440.00

Billing address
Russell Lawson
1284 Schex Dr
Bossier City, LA **************
*******@suddenlink.net

Thanks for using melitawillstore.com!

Tip for consumers:
Try calling them, I never got through though. Ask how long they say it will take to cancel an order because of shipment issues and if its ok that you are willing to wait if they can tell you where the problem is with shipping. We all want specificts, the kind they haven't been able to give. I wasted over a month with these 2 orders.

Products used:
I never used the product because they couldn't ship it to me for some reason. "The shipping department reported your order could not be shipped and arrived in a timely manner because of the failed shipment.

We can not let you wait too long without any estimated delivery so we have to cancel and refund your order so that you can take your own initiative.

Please allow 5-7 business days for the refund to reflect in your account"

But they will be happy to let me reorder from them, this same item because if its on their website, they say they have it. And it is still there!This was my first order,
"Your order # 3070452 is still available in our stock and will be shipped out soon in the next few days.
The tracking number will be updated via email after the package is shipped out for you to follow the shipping schedule.
Please be aware that the shipping time might take 5-7 working days within the US"

This is the second order, same tires that are on their site.
"The shipping department reported your order could not be shipped and arrived in a timely manner because of the failed shipment.

We can not let you wait too long without any estimated delivery so we have to cancel and refund your order so that you can take your own initiative.

Please allow 5-7 business days for the refund to reflect in your account



We regret any inconvenience this issue has caused, and hope to be given the opportunity to better serve your future purchasing needs.



On Tue, Jun 21, 2022 at 10:55 AM melitawillstore Store <*******@melitawillstore.com> wrote:

Hope this is enough info for you

Service
Shipping
Thumbnail of user larryh1082
Illinois
1 review
0 helpful votes
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March 6th, 2022

Quality Product at a Reasonable Price. Ordering Process was Easy & Convenient. Contacted Support & They Responded Promptly & Answered Questions Well.

Tip for consumers:
Easy to navigate, follow pull down menus

Thumbnail of user nickyr39
South Carolina
1 review
0 helpful votes
  • Send Message
June 9th, 2022

I ordered 2 tires I got what I ordered in time

Everyone online is not fraud
There are good people like this one

Products used:
Tires

Service
Value
Shipping
Returns
Quality
Thumbnail of user jerryj493
Florida
1 review
1 helpful vote
  • Send Message
June 13th, 2022

Received my Dewalt 4 port Fast charger today. It charged all of my batteries quickly. It charges my 2ah, 4and 5ah. It is great. Thankyou

Products used:
Dewalt 4 port fast charger

Service
Value
Shipping
Quality

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